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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Job Description
Marriott International is a global hospitality leader renowned for its commitment to exceptional guest experiences and outstanding service standards. As a multinational company with a rich heritage in hotel and resort management, Marriott continually strives to create an inclusive environment where diversity and unique perspectives are celebrated. With a broad portfolio of properties worldwide, Marriott is dedicated to fostering a culture of excellence, innovation, and growth both for its guests and its employees. This commitment extends to providing equal employment opportunities, respecting diverse backgrounds, and ensuring professional development for all team members. The company is driven by its core values... Show More
Job Requirements
- high school diploma or ged
- 3 years experience in food and beverage culinary or related professional area
- or 2-year degree from accredited university in food service management hotel and restaurant management hospitality business administration or related major
- 1 year experience in food and beverage culinary or related professional area
Job Qualifications
- high school diploma or ged with 3 years experience in food and beverage culinary or related field
- or 2-year degree in food service management hotel and restaurant management hospitality business administration or related major with 1 year experience in food and beverage culinary or related field
Job Duties
- assists in ordering food and beverage supplies cleaning supplies and uniforms
- supervises daily food and beverage shift operations ensuring compliance with policies standards and procedures
- supports and supervises monthly self inspection program
- operates department equipment and reports malfunctions
- supervises staffing levels to meet guest service operational and financial objectives
- encourages and builds trust respect and cooperation among team members
- develops goals and plans to prioritize organize and accomplish work
- celebrates successes and learns from failures
- communicates areas needing attention to staff and follows up
- coordinates cleaning programs identifying trends and recommending improvements
- follows recovery plans
- remains available and approachable for team members
- demonstrates brand specific service culture
- provides exceptional customer service ensuring customer satisfaction and retention
- serves as a role model
- manages daily operations ensuring quality standards and customer expectations
- addresses guest concerns proactively
- sets a positive example for guest relations
- remains available and approachable for guests
- reviews guest feedback with employees
- responds timely to customer service requests
- provides information to supervisors and coworkers via various communication methods
- analyzes information and evaluates results to solve problems
- performs hourly job functions if needed
- maintains professionalism and courtesy
- understands budgets operating statements and payroll reports
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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