Assistant Food and Beverage Operations Manager - Pools

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan

Job Description

Marriott International is a global hospitality leader renowned for its commitment to exceptional guest experiences and outstanding service standards. As a multinational company with a rich heritage in hotel and resort management, Marriott continually strives to create an inclusive environment where diversity and unique perspectives are celebrated. With a broad portfolio of properties worldwide, Marriott is dedicated to fostering a culture of excellence, innovation, and growth both for its guests and its employees. This commitment extends to providing equal employment opportunities, respecting diverse backgrounds, and ensuring professional development for all team members. The company is driven by its core values of putting people first, pursuing excellence, acting with integrity, and embracing change to sustain its position as a top hospitality brand globally.

The role of Food and Beverage Assistant Supervisor at Marriott International plays a pivotal part in supporting the daily operations of food and beverage services within the hotel environment. This position requires a dynamic individual responsible for assisting with the supervision of culinary and beverage teams to ensure smooth and efficient service delivery. The assistant supervisor is tasked with maintaining guest and employee satisfaction by upholding strict operational standards, managing budgets, and ensuring compliance with legal and company regulations. With direct involvement in overseeing supply orders, staffing, equipment functionality, and cleanliness, this role demands excellent organizational skills and a proactive approach to leadership. Additionally, the assistant supervisor encourages a positive team atmosphere by promoting mutual respect and cooperation among staff members while cultivating a service culture aligned with Marriott’s brand values.

This position expects a candidate who is capable of handling operational challenges, prioritizing workloads, and supporting continuous improvements in service quality. Emphasis is placed on delivering exceptional customer service, handling guest concerns with professionalism, and responding promptly to feedback to foster guest loyalty. The assistant supervisor is also actively involved in training and motivating employees, monitoring performance standards, and implementing recovery plans when necessary. Overall, this role offers a rewarding opportunity to grow within a prestigious hospitality company while contributing directly to memorable guest experiences and operational success. Employment type is full-time, with competitive compensation reflective of experience and qualifications.

Job Requirements

  • high school diploma or ged
  • 3 years experience in food and beverage culinary or related professional area
  • or 2-year degree from accredited university in food service management hotel and restaurant management hospitality business administration or related major
  • 1 year experience in food and beverage culinary or related professional area

Job Qualifications

  • high school diploma or ged with 3 years experience in food and beverage culinary or related field
  • or 2-year degree in food service management hotel and restaurant management hospitality business administration or related major with 1 year experience in food and beverage culinary or related field

Job Duties

  • assists in ordering food and beverage supplies cleaning supplies and uniforms
  • supervises daily food and beverage shift operations ensuring compliance with policies standards and procedures
  • supports and supervises monthly self inspection program
  • operates department equipment and reports malfunctions
  • supervises staffing levels to meet guest service operational and financial objectives
  • encourages and builds trust respect and cooperation among team members
  • develops goals and plans to prioritize organize and accomplish work
  • celebrates successes and learns from failures
  • communicates areas needing attention to staff and follows up
  • coordinates cleaning programs identifying trends and recommending improvements
  • follows recovery plans
  • remains available and approachable for team members
  • demonstrates brand specific service culture
  • provides exceptional customer service ensuring customer satisfaction and retention
  • serves as a role model
  • manages daily operations ensuring quality standards and customer expectations
  • addresses guest concerns proactively
  • sets a positive example for guest relations
  • remains available and approachable for guests
  • reviews guest feedback with employees
  • responds timely to customer service requests
  • provides information to supervisors and coworkers via various communication methods
  • analyzes information and evaluates results to solve problems
  • performs hourly job functions if needed
  • maintains professionalism and courtesy
  • understands budgets operating statements and payroll reports

Job Criteria

Experience

Mid Level (3-7 years)


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