Assistant Food & Beverage Operations Manager |Salary range $65,000 - $75,000/year

Hyatt is a prestigious global hospitality company known for its commitment to caring for people and creating exceptional guest experiences. With a strong focus on inclusivity, well-being, and professional growth, Hyatt fosters an environment where employees—the heart of the company—thrive both personally and professionally. The company prioritizes empathy as a core value, making it a cornerstone of its corporate culture. Hyatt's dedication to excellence extends beyond guest services to include comprehensive employee benefits and opportunities for career advancement. This culture of care and collaboration ensures every colleague is supported to succeed and encouraged to deliver superior service consistently.

The Assistant Food & Beverage Operations Manager at Hyatt plays a vital role in supporting and managing the property’s Food & Beverage operations. This full-time management position offers a competitive salary of $65,000 to $75,000 per year and encompasses responsibilities that focus on the strategic vision, operational execution, and financial performance of all food and beverage outlets within the hotel. These outlets include restaurants, lounges, pool areas, markets, digital dining platforms, and banquet and conference services. The role is integral in driving revenue growth, optimizing profitability, and delivering an exceptional and uniform guest experience across all food and beverage venues and events.

In this role, the Assistant Manager will support and manage the Banquet Department alongside other hotel departments, overseeing event setups, banquet beverage services, and coordination with culinary, catering, and stewarding teams. Leadership responsibilities include supervising and motivating the banquet team, ensuring operational compliance with health and safety standards, and maintaining Hyatt’s quality and service protocols. The Assistant Manager will also be responsible for creating innovative décor for banquet functions, conducting daily walkthroughs of banquet areas and function spaces, and developing ideas for special and holiday events.

Financially, the Assistant Food & Beverage Operations Manager will analyze operational data to implement strategies that improve revenue and profitability, manage pricing in collaboration with purchasing teams, control purchasing expenditures, and optimize staff scheduling for cost-effective labor management. Administrative duties may also encompass payroll facilitation, reporting, forecasts, and inventory oversight. Additionally, the role involves working with the Food & Beverage Operations Manager on special activations and ensuring engagement through platforms such as Open Table.

The position demands excellent guest and client relations skills, serving as the primary contact for high-profile clients during event executions, fostering strong relationships, and ensuring contractual obligations are met. The Assistant Manager monitors guest satisfaction feedback and implements corrective actions to continuously enhance service delivery. They also ensure cleanliness and proper functioning of event spaces and equipment.

Safety and compliance are paramount responsibilities, requiring the enforcement of health, safety, and sanitation standards in adherence to local, state, and federal regulations. The Assistant Manager ensures all staff are trained in emergency procedures and legal requirements such as TIPS certification for alcohol service.

This role offers many benefits including comprehensive health, dental, and vision insurance starting after 30 days, paid time off with new child leave, a 401(k) matching program up to 4%, tuition reimbursement, employee stock purchase plans, perks such as free and discounted room nights, family and friend rates, discounts on food and beverage and technology, wellness apps, and complimentary meals for employees. Hyatt fosters a culture of inclusion, care, and professional development, making it an ideal environment for candidates passionate about hospitality and team leadership to grow and succeed.