Assistant Food and Beverage Operations Manager
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $28.35 - $30.29
Work Schedule
Standard Hours
Benefits
Health Insurance
bonus eligibility
Paid Time Off
Professional development opportunities
employee recognition programs
team environment
Retirement Plan
Job Description
Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to exceptional guest experiences and fostering a diverse and inclusive workplace. As a multinational company, Marriott operates a wide portfolio of hotels and resorts worldwide, offering unique and memorable travel experiences. Among its prestigious brands is the Autograph Collection, a growing group of four and five-star independent hotels that stand out for their quality, originality, bold character, and distinctive guest experiences. These hotels cater to "The Individualist," a discerning traveler seeking personalized and authentic stays that contribute meaningfully to their personal journey.
The Autograph Collection embodies Marriott’s promise of delivering quality service and showcasing extraordinary properties with distinct personalities. Working within this esteemed collection means being part of a team that values innovation, creativity, and the art of hospitality in its purest form. Marriott International insists on a culture of respect, inclusivity, and professional growth, making it an ideal environment for those passionate about making a difference in the guest experience and their own careers.
We are currently seeking a dedicated Food and Beverage Management professional to join our team at the 21 N Juniper St location in Philadelphia, Pennsylvania. This is a full-time, management-level position offering competitive hourly pay ranging from $28.35 to $30.29, along with bonus eligibility, recognizing outstanding performance and dedication.
In this role, you will assist in supervising daily food and beverage and culinary operations, playing a pivotal part in ensuring both guest and employee satisfaction while maintaining compliance with operational budgets. Your responsibilities will encompass overseeing food and beverage shifts, managing staffing levels, and ensuring adherence to company policies, standards, and legal regulations. You will be a vital link in maintaining the high standards expected by Marriott International and the Autograph Collection brand, constantly striving to enhance the quality and efficiency of our services.
This position demands a hands-on approach to leadership, from assisting with the ordering of supplies to supporting monthly inspection programs and coordinating a thorough cleaning regimen across all food and beverage areas. You will be expected to foster an environment of trust, respect, and collaboration among your team, motivating and guiding employees toward common goals and operational success.
The role also requires a strong focus on customer service excellence. You will embody the Marriott brand service culture, addressing guest concerns proactively, reviewing satisfaction feedback, and setting a positive example for guest relations. Your approach will help to build long-lasting customer loyalty and ensure that every guest interaction reflects the exceptional standards synonymous with Marriott.
Additional duties include maintaining open lines of communication with supervisors, coworkers, and other departments, analyzing operational data to solve problems effectively, and occasionally performing hourly job functions. Financial acumen is beneficial, as understanding budgets, operating statements, and payroll reports is part of ensuring the business operates within its means while achieving its financial goals.
Joining Marriott International means more than just accepting a job — it means beginning a purpose-driven career, belonging to a global team, and becoming the best version of yourself. We are committed to equality and welcome applicants from all walks of life, celebrating the richness that a diverse workforce brings. If you are ready to contribute your skills in a vibrant and supportive environment, and be part of a brand that is redefining hospitality, consider this opportunity to grow with Marriott International and the Autograph Collection.
The Autograph Collection embodies Marriott’s promise of delivering quality service and showcasing extraordinary properties with distinct personalities. Working within this esteemed collection means being part of a team that values innovation, creativity, and the art of hospitality in its purest form. Marriott International insists on a culture of respect, inclusivity, and professional growth, making it an ideal environment for those passionate about making a difference in the guest experience and their own careers.
We are currently seeking a dedicated Food and Beverage Management professional to join our team at the 21 N Juniper St location in Philadelphia, Pennsylvania. This is a full-time, management-level position offering competitive hourly pay ranging from $28.35 to $30.29, along with bonus eligibility, recognizing outstanding performance and dedication.
In this role, you will assist in supervising daily food and beverage and culinary operations, playing a pivotal part in ensuring both guest and employee satisfaction while maintaining compliance with operational budgets. Your responsibilities will encompass overseeing food and beverage shifts, managing staffing levels, and ensuring adherence to company policies, standards, and legal regulations. You will be a vital link in maintaining the high standards expected by Marriott International and the Autograph Collection brand, constantly striving to enhance the quality and efficiency of our services.
This position demands a hands-on approach to leadership, from assisting with the ordering of supplies to supporting monthly inspection programs and coordinating a thorough cleaning regimen across all food and beverage areas. You will be expected to foster an environment of trust, respect, and collaboration among your team, motivating and guiding employees toward common goals and operational success.
The role also requires a strong focus on customer service excellence. You will embody the Marriott brand service culture, addressing guest concerns proactively, reviewing satisfaction feedback, and setting a positive example for guest relations. Your approach will help to build long-lasting customer loyalty and ensure that every guest interaction reflects the exceptional standards synonymous with Marriott.
Additional duties include maintaining open lines of communication with supervisors, coworkers, and other departments, analyzing operational data to solve problems effectively, and occasionally performing hourly job functions. Financial acumen is beneficial, as understanding budgets, operating statements, and payroll reports is part of ensuring the business operates within its means while achieving its financial goals.
Joining Marriott International means more than just accepting a job — it means beginning a purpose-driven career, belonging to a global team, and becoming the best version of yourself. We are committed to equality and welcome applicants from all walks of life, celebrating the richness that a diverse workforce brings. If you are ready to contribute your skills in a vibrant and supportive environment, and be part of a brand that is redefining hospitality, consider this opportunity to grow with Marriott International and the Autograph Collection.
Job Requirements
- High school diploma or GED
- three years experience in food and beverage culinary or related professional area
- OR two year degree from an accredited university in Food Service Management Hotel and Restaurant Management Hospitality Business Administration or related major
- one year experience in food and beverage culinary or related professional area
- ability to supervise and manage daily food and beverage operations
- excellent customer service and communication skills
- ability to work collaboratively with team members
- knowledge of budget management and operational procedures
- flexibility to perform hourly job functions as needed
Job Qualifications
- High school diploma or GED with three years experience in food and beverage culinary or related professional area
- OR two year degree from an accredited university in Food Service Management Hotel and Restaurant Management Hospitality Business Administration or related major with one year experience in food and beverage culinary or related professional area
Job Duties
- Assists in ordering food and beverage supplies cleaning supplies and uniforms
- supervises daily food and beverage shift operations ensuring compliance with policies standards and procedures
- supports and supervises monthly self inspection programs
- operates department equipment and reports malfunctions
- supervises staffing levels to meet guest service operational needs and financial objectives
- encourages and builds mutual trust respect and cooperation among team members
- develops specific goals and plans to prioritize organize and accomplish work
- celebrates and fosters decisions resulting in both successes and failures
- communicates areas needing attention to staff and follows up to ensure understanding
- coordinates cleaning programs in all food and beverage areas identifying trends and recommending improvements
- follows property specific second effort and recovery plans
- stays readily available and approachable for all team members
- demonstrates knowledge of brand specific service culture
- provides services that exceed customer satisfaction and retention
- serves as a role model demonstrating appropriate behaviors
- manages day to day operations ensuring quality standards and customer expectations are met
- takes proactive approaches in addressing guest concerns
- sets a positive example for guest relations
- stays readily available and approachable for guests
- reviews comment cards and guest satisfaction results with employees
- responds timely to customer service department requests
- provides information to supervisors and coworkers via telephone written communication email or in person
- analyzes information and evaluates results to choose best solutions and solve problems
- performs hourly job functions if necessary
- extends professionalism and courtesy to team members at all times
- comprehends budgets operating statements and payroll reports
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
