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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $63,000.00 - $65,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k with employer match
Health savings account
Basic Life and AD&D insurance
short-term disability insurance
Employee assistance program
Employee Discounts
Job Description
The Ritz-Carlton, Chicago is an iconic luxury hotel located in the historic Gold Coast neighborhood, atop Water Tower Place. Renowned for its elegant accommodations, memorable dining experiences, and exceptional service, the hotel offers guests a chance to enjoy not only the finest amenities such as an indulgent spa, rooftop lounge, indoor lap pool, and beautifully landscaped public spaces, but also the vibrant culture and attractions of the Windy City. Chicago is celebrated for its iconic architecture, world-class museums, thriving culinary scene, and bustling shopping avenues like Michigan Avenue. At The Ritz-Carlton, the blend of historic charm with contemporary luxury creates... Show More
Job Requirements
- more than two years of post high school education
- valid unexpired manager food handlers certification
- valid unexpired TIPS Basset certification
- one to two years of employment in a related position
- excellent oral communication skills
- knowledge of chemicals and agents for training purposes
- ability to lift, push, pull, and carry 20-40 lbs
- ability to stand and move around for 95% of shift
- ability to bend as needed
- ability to climb stairs
- adherence to liquor liability laws
- knowledge of emergency procedures
- ability to work inside and tolerate temperatures exceeding 100 degrees when required
Job Qualifications
- more than two years of post high school education
- valid unexpired manager food handlers certification
- valid unexpired TIPS Basset certification
- one to two years of related employment experience
- excellent oral communication skills
- ability to read and implement policies and procedures
- knowledge of chemicals and agents for training
- excellent comprehension for guest and associate matters
Job Duties
- assist in managing daily restaurant operations, room service, bar, and catering
- maintain menu updates and promotions
- oversee guest service and handle guest comments and complaints
- implement beverage and liquor control procedures ensuring liquor law compliance
- support training and supervise service staff
- monitor food preparation and beverage presentation
- assist with scheduling, payroll, and recruitment
- maintain condition of dining areas, lobby lounge, morsels, mini bar, and room service
- monitor food and liquor requisitions and minimize waste
- ensure adherence to safety and emergency procedures
- communicate with guests and collect feedback
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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