Job Overview
Benefits
Free room nights
discounted room rates
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
401K with company match
Paid vacation
paid sick days
Paid Personal Days
Paid Family Bonding Time
Adoption assistance
Tuition Reimbursement
free colleague meals
Employee stock purchase plan
Retail Discounts
Job Description
Hyatt is a globally recognized hospitality company committed to creating a sense of belonging for everyone they serve. This ethos ensures that travel is not just a movement from place to place but a meaningful journey enriched by genuine human connection, sustainability efforts, and a celebratory spirit around individuality and career growth. Hyatt hotels offer more than just lodging; they provide experiences that turn encounters into memorable moments, and jobs into fulfilling careers. Employees at Hyatt thrive in an environment that values their contribution and fosters opportunities for development and success within the hospitality industry.
Grand Hyatt DFW, situated inside the Dallas Fort Worth International Airport, represents a cornerstone of Hyatt's dedication to excellence in service within a vibrant, high-volume, and fast-paced setting. The hotel caters to a diverse clientele that includes business travelers, leisure guests, airline crews, group events, and international visitors. Renowned for its award-winning hospitality and workplace culture, Grand Hyatt DFW is an esteemed establishment consistently recognized by industry benchmarks such as TripAdvisor Traveler’s Awards, AAA Four Diamond Awards, and Fortune's 100 Best Companies to Work For.
The role of Assistant Food & Beverage Manager at Grand Hyatt DFW is designed for a motivated, service-oriented leader ready to dive into hands-on management experience. This position supports the food and beverage leadership team by overseeing the daily operations of key hotel outlets including the restaurant, bar, and in-room dining services. The role occasionally extends to banquet operations, demanding adaptability and responsiveness to varying business needs. As a visible presence on the floor, the Assistant Food & Beverage Manager ensures that Hyatt standards of care, quality, and exceptional hospitality are delivered consistently. The role requires strong leadership during high-volume service periods, with an emphasis on coaching and supporting colleagues, maintaining operational readiness, and engaging with guests to enhance satisfaction.
This position is an excellent opportunity for hospitality professionals who thrive in dynamic environments and desire to contribute to the success of an internationally acclaimed hotel. The ideal candidate will have experience in restaurant, bar, and in-room dining operations, possess excellent communication and problem-solving skills, and be adept at leading teams through the complexities of food and beverage service execution. Candidates must currently reside in the Dallas-Fort Worth area, as relocation assistance is not provided.
By joining Grand Hyatt DFW as an Assistant Food & Beverage Manager, you become part of a leadership team that values each individual's role in shaping the guest experience. You will be entrusted with responsibilities that range from operational leadership and team development to inventory oversight and guest relations. Hyatt promises an enriching work culture where you can grow your career while contributing to an inclusive, respectful, and accountable work environment. With numerous accolades highlighting the hotel's excellence and a broad spectrum of benefits designed to support employees’ well-being and professional growth, this role offers a rewarding career path in the hospitality industry.
Grand Hyatt DFW, situated inside the Dallas Fort Worth International Airport, represents a cornerstone of Hyatt's dedication to excellence in service within a vibrant, high-volume, and fast-paced setting. The hotel caters to a diverse clientele that includes business travelers, leisure guests, airline crews, group events, and international visitors. Renowned for its award-winning hospitality and workplace culture, Grand Hyatt DFW is an esteemed establishment consistently recognized by industry benchmarks such as TripAdvisor Traveler’s Awards, AAA Four Diamond Awards, and Fortune's 100 Best Companies to Work For.
The role of Assistant Food & Beverage Manager at Grand Hyatt DFW is designed for a motivated, service-oriented leader ready to dive into hands-on management experience. This position supports the food and beverage leadership team by overseeing the daily operations of key hotel outlets including the restaurant, bar, and in-room dining services. The role occasionally extends to banquet operations, demanding adaptability and responsiveness to varying business needs. As a visible presence on the floor, the Assistant Food & Beverage Manager ensures that Hyatt standards of care, quality, and exceptional hospitality are delivered consistently. The role requires strong leadership during high-volume service periods, with an emphasis on coaching and supporting colleagues, maintaining operational readiness, and engaging with guests to enhance satisfaction.
This position is an excellent opportunity for hospitality professionals who thrive in dynamic environments and desire to contribute to the success of an internationally acclaimed hotel. The ideal candidate will have experience in restaurant, bar, and in-room dining operations, possess excellent communication and problem-solving skills, and be adept at leading teams through the complexities of food and beverage service execution. Candidates must currently reside in the Dallas-Fort Worth area, as relocation assistance is not provided.
By joining Grand Hyatt DFW as an Assistant Food & Beverage Manager, you become part of a leadership team that values each individual's role in shaping the guest experience. You will be entrusted with responsibilities that range from operational leadership and team development to inventory oversight and guest relations. Hyatt promises an enriching work culture where you can grow your career while contributing to an inclusive, respectful, and accountable work environment. With numerous accolades highlighting the hotel's excellence and a broad spectrum of benefits designed to support employees’ well-being and professional growth, this role offers a rewarding career path in the hospitality industry.
Job Requirements
- Must currently reside in the Dallas-Fort Worth area
- Must be able to work a flexible schedule, including mornings, evenings, weekends, holidays, and business-demand periods
- Previous food and beverage supervisory or management experience preferred
- Experience in restaurant, bar, and/or in-room dining operations strongly preferred
- Previous hotel food and beverage experience preferred
- Banquet or event service experience helpful, but primary experience should be in outlets
- Strong guest service, communication, leadership, and problem-solving skills
- Ability to lead colleagues in a fast-paced, high-volume hospitality environment
- Strong floor presence with the ability to support service execution in real time
- Knowledge of restaurant service, bar operations, in-room dining, responsible alcohol service, and hotel operations preferred
- Basic understanding of labor management, inventory, cost control, revenue awareness, and daily operational reporting preferred
- Ability to work collaboratively with culinary, stewarding, rooms, banquets, and hotel operations teams
- Strong organizational skills with the ability to manage multiple priorities and shifting business needs
- Knowledge of food safety, sanitation, responsible alcohol service, and applicable local regulations
- Proficiency with point-of-sale systems, scheduling tools, payroll systems, property management systems, and Microsoft Office preferred
Job Qualifications
- Previous food and beverage supervisory or management experience preferred
- Experience in restaurant, bar, and/or in-room dining operations strongly preferred
- Previous hotel food and beverage experience preferred
- Banquet or event service experience helpful, but primary experience should be in outlets
- Strong guest service, communication, leadership, and problem-solving skills
- Ability to lead colleagues in a fast-paced, high-volume hospitality environment
- Strong floor presence with the ability to support service execution in real time
- Knowledge of restaurant service, bar operations, in-room dining, responsible alcohol service, and hotel operations preferred
- Basic understanding of labor management, inventory, cost control, revenue awareness, and daily operational reporting preferred
- Ability to work collaboratively with culinary, stewarding, rooms, banquets, and hotel operations teams
- Strong organizational skills with the ability to manage multiple priorities and shifting business needs
- Knowledge of food safety, sanitation, responsible alcohol service, and applicable local regulations
- Proficiency with point-of-sale systems, scheduling tools, payroll systems, property management systems, and Microsoft Office preferred
Job Duties
- Assist in managing daily food and beverage outlet operations, with primary focus on the restaurant, bar, and in-room dining
- Support banquet operations on occasion, including event setup, service execution, staffing support, and guest/client needs as business levels require
- Maintain a visible leadership presence during meal periods, peak outlet volume, bar service, in-room dining activity, and special hotel events
- Support the Food & Beverage leadership team in delivering consistent service standards, guest satisfaction, and operational excellence
- Lead, coach, and support food and beverage colleagues during assigned shifts
- Assist with opening and closing procedures, pre-shift meetings, daily communication, side work completion, and shift accountability
- Monitor guest service, cleanliness, product quality, service timing, table maintenance, bar presentation, and overall outlet readiness
- Partner with culinary, stewarding, front office, housekeeping, engineering, security, banquets, and other hotel departments to ensure smooth operations
- Support in-room dining operations, including order accuracy, delivery timing, presentation standards, amenity delivery, and guest follow-up
- Assist with bar operations, including responsible alcohol service, beverage standards, product knowledge, inventory support, and guest engagement
- Respond to guest concerns and service opportunities promptly, professionally, and with appropriate follow-up
- Help ensure colleague compliance with hotel policies, safety procedures, sanitation standards, food handling requirements, and alcohol service regulations
- Assist with scheduling, labor tracking, payroll review, staffing plans, and daily deployment of colleagues as assigned
- Support inventory, ordering, supply levels, equipment needs, cash handling, and operational readiness
- Review guest feedback, service scores, and operational trends to identify opportunities for improvement
- Promote a positive, respectful, inclusive, and accountable team environment
- Support VIP experiences, holiday programming, promotional activations, outlet events, and hotel initiatives as needed
- Act as a food and beverage leader on duty when assigned
- Perform other duties as assigned by Food & Beverage leadership
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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