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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $32.00 - $34.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Mental Health Resources
Paid Time Off
Parental leave
Travel discount
401(k) matching
debt-free education
Career Development
recognition programs
DailyPay
Employee Stock Purchase Program
Complimentary Meals
commuter benefit
Discounted parking
Job Description
Hilton Motif Seattle is a stylish and contemporary hotel located in the vibrant heart of Downtown Seattle. Known for its modern ambiance and excellent service, Hilton Motif Seattle offers guests a unique combination of comfort and sophistication. The property features an award-winning culture that fosters inclusivity and a supportive work environment, making it a beloved destination for travelers and a great place for team members to grow their careers. Hilton, as a global leader in the hospitality industry since 1919, prides itself on quality, innovation, and exceptional guest experiences. The Hilton Motif Seattle is part of this prestigious family, ensuring... Show More
Job Requirements
- Minimum of 1 year supervisory experience within food and beverage operations
- Experience as high-volume server or bartender in a high-volume upscale restaurant
- Willingness to work nights, weekends, and holidays in a high-volume restaurant environment
- Working knowledge of food, wine, cocktails, and spirits
- Demonstrated commitment to delivering exceptional guest experiences and handling guest concerns professionally
- Deep understanding of restaurant floor operations including seating management, service flow, and quality control
- Familiarity with POS systems and reservation management software
- Previous hotel and fine dining experience preferred
Job Qualifications
- Minimum of 1 year supervisory experience within food and beverage operations
- Experience as a high-volume server or bartender in a high-volume upscale restaurant
- Working knowledge of food, wine, cocktails, and spirits
- Demonstrated commitment to delivering exceptional guest experiences and handling guest concerns professionally
- Deep understanding of restaurant floor operations including seating management, service flow, and quality control
- Familiarity with POS systems and reservation management software
- Previous hotel and fine dining experience preferred
Job Duties
- Assist in the management of all food and beverage operations to include guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, budget and forecasting, marketing, report generation, department management and meeting participation and facilitation
- Ensure consistency in food quality and presentation and monitor cost and portion controls
- Assist in monitoring and developing team member performance including supervision, professional development, schedule adjustments, counseling, and recognition
- Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolve guest concerns
- Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
- Ensure compliance with health, safety, sanitation and alcohol awareness standards
- Assist in recruiting, interviewing and training team members
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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