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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $43,000.00 - $58,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
401k with employer match
Life insurance
Paid Time Off
Reduced workday hours
meal benefits
Job Description
Chukchansi Gold Resort & Casino stands as California's premier integrated resort, celebrated for its vibrant gaming facilities, world-class entertainment, and luxurious accommodations. Located in the heart of the Valley, this award-winning resort attracts thousands of guests annually, offering an unforgettable hospitality experience. Renowned as the Valley's No. 1 best local employer, Chukchansi Gold is committed to creating an exceptional work environment that values its team members and fosters career growth and personal development.
This reputable establishment is deeply invested in recruiting and retaining top talent by offering competitive wages coupled with an exceptional benefits package valued between $43,000 and $58,0... Show More
This reputable establishment is deeply invested in recruiting and retaining top talent by offering competitive wages coupled with an exceptional benefits package valued between $43,000 and $58,0... Show More
Job Requirements
- High school diploma or GED
- One to two years supervisory experience in a restaurant or beverage department
- Appropriate licensure
- Strong organizational and interpersonal skills
- Ability to read and interpret documents such as safety rules and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups
- Ability to work with mathematical concepts such as probability and statistical inference
- Ability to apply fractions, percentages, ratios, and proportions to practical situations
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to interpret technical instructions and work with abstract and concrete variables
- Must meet physical demands such as frequently standing and walking, and vision requirements including close and peripheral vision
- Must be able to work in a loud, smoke-filled environment
- Reasonable accommodations may be made for individuals with disabilities
Job Qualifications
- High school diploma or GED
- One to two years supervisory experience in a restaurant or beverage department
- Appropriate licensure for food and beverage services
- Strong organizational skills
- Excellent interpersonal skills
- Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
- Effective verbal communication skills for interaction with customers and team members
- Ability to write routine reports and correspondence
- Proficient mathematical skills including understanding of probability, statistical inference, fractions, percentages, ratios, and proportions
- Strong reasoning ability to define problems, gather data, and draw conclusions
Job Duties
- Interact effectively with the public and team members
- Perform excellent customer service at all times
- Assist Food and Beverage Manager in enforcing performance standards, policies, and procedures
- Ensure compliance with food and beverage health, liquor, and safety regulations
- Maintain compliance with health and sanitation standards and food safety certification
- Participate in recruitment, interviewing, testing, selection, orientation, and training of team members
- Schedule, evaluate, and train staff ensuring adherence to customer service standards
- Ensure efficient floor operations for customer satisfaction
- Review and approve personnel actions such as hiring, transfers, promotions, and disciplinary measures
- Provide emergency coverage for various positions in the department
- Maximize cost effectiveness by monitoring budgets, labor, and beverage benchmarks
- Manage inventories of spirits and wine, ensuring security of alcohol
- Complete and renew Alcohol Awareness Training and certifications
- Address and resolve customer grievances
- Monitor team member performance and provide constructive feedback
- Review departmental reports and address potential conflicts or misinformation
- Participate in training exercises focused on customer service and a harassment-free environment
- Ensure maximum service levels in Food & Beverage areas
- Receive payment from customers in a prompt and courteous manner
- Adhere to company cash control policies and cashiering responsibilities
- Support Food and Beverage Manager with operational discussions
- Maintain consistent attendance and perform additional reasonable requests
- Usher at events as needed by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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