Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement plans
Employee Discounts
Career development opportunities
Diversity and inclusion initiatives
Job Description
Legends Global is the world’s leading venue management company and producer of live event experiences, partnering with over 350 stadiums, arenas, convention centers, and theaters worldwide. Known for its commitment to excellence, Legends Global operates at the forefront of live entertainment, delivering exceptional experiences to guests through innovation, investment in technology, and dedicated service teams. With a focus on growth and sustainability, the company continuously enhances the workplace environment for its employees, encouraging collaboration, professionalism, and career development opportunities.
Legends Global Knoxville, part of this expansive network, offers a vibrant and fast-paced working atmosphere at prominent venues like the Knoxville Convention Center. The company prides itself on managing some of the most important event facilities and live entertainment locations, requiring a team that is passionate about delivering world-class food and beverage services alongside memorable event experiences.
The Assistant Food and Beverage Manager position at Legends Global Knoxville is a vital role responsible for supporting the Food & Beverage Manager in overseeing daily operations. This role supervises both full-time and part-time banquet servers, bartenders, concessionaires, and contract personnel to ensure seamless event execution. The Assistant Manager actively participates in planning and orchestrating catering and concession events, guaranteeing that every detail aligns with client expectations and company standards.
This role demands a leader capable of managing labor, budgets, and operational efficiency while maintaining high standards of customer service and team appearance. The successful candidate will demonstrate strong organizational skills, adaptability, and an eye for detail necessary to manage the dynamic environment of live event venues. They will also play a key role in hiring, training, and ensuring compliance with safety regulations and company policies.
Beyond event oversight, the Assistant Food and Beverage Manager is accountable for logistics related to event setups, equipment rental coordination, menu selections, and financial accuracy, including payroll management within regulatory compliance. The ability to multitask effectively while maintaining communication across departments such as culinary services, catering sales, and event management is crucial.
The position requires physical stamina to meet the demands of a fast-paced and sometimes physically intensive environment, including extended hours, standing for long periods, and occasional lifting of up to 50 pounds. This role offers an excellent opportunity for professionals seeking career growth in venue management and live event catering with a globally recognized industry leader committed to diversity and inclusion.
Legends Global Knoxville, part of this expansive network, offers a vibrant and fast-paced working atmosphere at prominent venues like the Knoxville Convention Center. The company prides itself on managing some of the most important event facilities and live entertainment locations, requiring a team that is passionate about delivering world-class food and beverage services alongside memorable event experiences.
The Assistant Food and Beverage Manager position at Legends Global Knoxville is a vital role responsible for supporting the Food & Beverage Manager in overseeing daily operations. This role supervises both full-time and part-time banquet servers, bartenders, concessionaires, and contract personnel to ensure seamless event execution. The Assistant Manager actively participates in planning and orchestrating catering and concession events, guaranteeing that every detail aligns with client expectations and company standards.
This role demands a leader capable of managing labor, budgets, and operational efficiency while maintaining high standards of customer service and team appearance. The successful candidate will demonstrate strong organizational skills, adaptability, and an eye for detail necessary to manage the dynamic environment of live event venues. They will also play a key role in hiring, training, and ensuring compliance with safety regulations and company policies.
Beyond event oversight, the Assistant Food and Beverage Manager is accountable for logistics related to event setups, equipment rental coordination, menu selections, and financial accuracy, including payroll management within regulatory compliance. The ability to multitask effectively while maintaining communication across departments such as culinary services, catering sales, and event management is crucial.
The position requires physical stamina to meet the demands of a fast-paced and sometimes physically intensive environment, including extended hours, standing for long periods, and occasional lifting of up to 50 pounds. This role offers an excellent opportunity for professionals seeking career growth in venue management and live event catering with a globally recognized industry leader committed to diversity and inclusion.
Job Requirements
- College degree or equivalent work experience
- ServSafe certification or obtainable within 90 days
- TABC card or obtainable within 90 days
- Ability to pass criminal background check
- Ability to pass and maintain PCI compliance
- Strong communication skills
- Ability to work extended and irregular hours including nights, weekends, and holidays
- Physical ability to stand, walk, stoop, lift up to 50 pounds
- Good organizational and multitasking skills
- Customer service orientation
Job Qualifications
- College degree or equivalent work experience in a comparable facility or related field
- Strong attention to detail
- Excellent oral and written communication skills
- Strong customer service skills
- Ability to adapt to changes and manage competing demands
- Strong interpersonal skills
- Good organizational skills
- Ability to multitask and establish priorities
- ServSafe Certification or ability to obtain within 90 days
- TABC card or ability to obtain within 90 days
- Ability to pass and maintain PCI compliance
- Ability to pass criminal background check
- Proficiency in MS Word, Excel, Outlook and computerized accounting systems
Job Duties
- Supervise, direct and train all banquet personnel including but not limited to hourly servers, bartenders, concessionaires and banquet captains
- Ensure proper setup of event rooms related to food and beverage according to event diagrams and communicate adjustments with event services staff
- Assist in coordinating rental of equipment, beverages, and linen
- Coordinate and supervise execution of all banquet functions to meet client specifications
- Manage labor, beverage and ancillary costs for events and report to Catering Sales and Food & Beverage Director
- Oversee proper uniform appearance and productivity of the service team
- Monitor client needs throughout events and communicate changes to culinary, catering sales, and event services departments
- Assist in hiring, disciplining and terminating part-time food and beverage staff in accordance with company policies
- Maintain payroll for all direct reports according to Legends guidelines and legal requirements
- Organize concession services including staffing, schedule, menu selection, stand layout, cleaning, register and menu board programming
- Determine cash room needs for all food and beverage related events and communicate to Finance Department
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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