Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $25.77 - $27.88
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
bonus eligibility
Employee Discounts
Professional Development
Job Description
Marriott International is a globally renowned hospitality company dedicated to delivering exceptional guest experiences through its diverse portfolio of hotels and resorts. Known for its commitment to quality, innovation, and outstanding service, Marriott International fosters a dynamic and inclusive work environment that values diversity and promotes professional growth. Among its distinguished brands is the Autograph Collection, a curated group of four and five-star independent hotels celebrated for their unique character, originality, and ability to offer memorable stays tailored to the individual traveler. The Autograph Collection targets 'The Individualist' – guests who seek meaningful travel experiences that contribute to their personal narrative, setting these hotels apart as more than mere places to stay, but destinations that inspire and captivate.
This full-time management position is located at the Autograph Collection hotel in Dearborn, Michigan. The role invites candidates passionate about food and beverage operations who thrive in a fast-paced, customer-focused environment. With a competitive hourly pay range of $25.77 to $27.88, plus eligibility for bonuses, this role offers the unique opportunity to contribute to both daily operational excellence and long-term guest satisfaction.
As an Assistant Manager in Food and Beverage/Culinary at this prestigious establishment, you will play a critical role in supervising and supporting the daily operations of the food and beverage team. Your responsibilities will span managing staffing levels to meet guest service and financial goals, overseeing compliance with food and beverage policies and safety standards, and actively participating in procurement processes such as ordering supplies and uniforms. You will be integral in fostering a positive team culture built on mutual trust, respect, and cooperation, ensuring both employee satisfaction and optimal guest experiences.
The role requires an active presence on the floor, supporting monthly self-inspections, maintaining cleanliness standards, and responding proactively to any malfunctions or operational challenges. You will also champion exceptional customer service by setting a positive example, addressing guest concerns efficiently, reviewing feedback to drive continuous improvement, and aligning with the brand-specific service culture.
Additional responsibilities include effective communication across all levels of the organization, problem-solving through data analysis, periodic performance of hourly job functions when needed, and managing departmental budgets, operating statements, and payroll reports. This comprehensive scope ensures a leadership role that is both hands-on and strategic, empowering you to make a tangible impact on the hotel's food and beverage success.
Marriott International values an inclusive workplace that celebrates its associates' diverse backgrounds, ensuring equal opportunity without discrimination based on protected characteristics such as disability or veteran status. Joining the Autograph Collection not only means becoming part of a prestigious brand but also integrating into a global team that encourages employees to be their best selves, pursue purpose-driven work, and belong to an inspiring and supportive community.
This full-time management position is located at the Autograph Collection hotel in Dearborn, Michigan. The role invites candidates passionate about food and beverage operations who thrive in a fast-paced, customer-focused environment. With a competitive hourly pay range of $25.77 to $27.88, plus eligibility for bonuses, this role offers the unique opportunity to contribute to both daily operational excellence and long-term guest satisfaction.
As an Assistant Manager in Food and Beverage/Culinary at this prestigious establishment, you will play a critical role in supervising and supporting the daily operations of the food and beverage team. Your responsibilities will span managing staffing levels to meet guest service and financial goals, overseeing compliance with food and beverage policies and safety standards, and actively participating in procurement processes such as ordering supplies and uniforms. You will be integral in fostering a positive team culture built on mutual trust, respect, and cooperation, ensuring both employee satisfaction and optimal guest experiences.
The role requires an active presence on the floor, supporting monthly self-inspections, maintaining cleanliness standards, and responding proactively to any malfunctions or operational challenges. You will also champion exceptional customer service by setting a positive example, addressing guest concerns efficiently, reviewing feedback to drive continuous improvement, and aligning with the brand-specific service culture.
Additional responsibilities include effective communication across all levels of the organization, problem-solving through data analysis, periodic performance of hourly job functions when needed, and managing departmental budgets, operating statements, and payroll reports. This comprehensive scope ensures a leadership role that is both hands-on and strategic, empowering you to make a tangible impact on the hotel's food and beverage success.
Marriott International values an inclusive workplace that celebrates its associates' diverse backgrounds, ensuring equal opportunity without discrimination based on protected characteristics such as disability or veteran status. Joining the Autograph Collection not only means becoming part of a prestigious brand but also integrating into a global team that encourages employees to be their best selves, pursue purpose-driven work, and belong to an inspiring and supportive community.
Job Requirements
- High school diploma or GED
- Three years experience in food and beverage, culinary, or related professional area
- Or two-year degree from an accredited university in food service management, hotel and restaurant management, hospitality, business administration, or related major
- One year experience in food and beverage, culinary, or related professional area
- Ability to operate department equipment
- Knowledge of brand-specific service culture
- Effective communication skills
- Ability to analyze information and solve problems
- Availability to perform hourly job functions if necessary
- Professionalism and courtesy to team members
- Budget comprehension skills
- Eligibility to work full time at the Michigan location
Job Qualifications
- High school diploma or GED
- Three years experience in food and beverage, culinary, or related professional area
- Or two-year degree from an accredited university in food service management, hotel and restaurant management, hospitality, business administration, or related major
- One year experience in food and beverage, culinary, or related professional area
- Ability to supervise daily food and beverage operations
- Knowledge of food and beverage policies, standards, and procedures
- Experience with conducting self-inspection programs
- Strong leadership and team-building skills
- Proficiency in customer service excellence
- Effective problem-solving and communication abilities
- Capacity to manage budgets and payroll reports
- Commitment to maintaining brand-specific service culture
Job Duties
- Assist in ordering food and beverage supplies, cleaning supplies, and uniforms
- Supervise daily food and beverage shift operations and ensure compliance with policies, standards, and procedures
- Support and supervise monthly self-inspection programs
- Operate department equipment as necessary and report malfunctions
- Supervise staffing levels to meet guest service, operational needs, and financial objectives
- Encourage and build mutual trust, respect, and cooperation among team members
- Develop goals and plans to prioritize, organize, and accomplish work
- Communicate areas needing attention to staff and follow up to ensure understanding
- Coordinate cleaning programs in all food and beverage areas and recommend improvements
- Follow property-specific efforts and recovery plans
- Remain readily available and approachable for team members
- Demonstrate knowledge of brand-specific service culture
- Provide services above and beyond for customer satisfaction and retention
- Serve as a role model demonstrating appropriate behaviors
- Manage day-to-day operations, ensuring quality and standards meet customer expectations
- Take proactive approaches to guest concerns
- Set a positive example for guest relations
- Stay available and approachable for all guests
- Review comment cards and guest satisfaction results with employees
- Respond promptly to customer service department requests
- Provide information to supervisors and coworkers by telephone, written form, email, or in person
- Analyze information and evaluate results to choose the best solutions
- Perform hourly job functions if necessary
- Extend professionalism and courtesy to team members at all times
- Comprehend budgets, operating statements, and payroll progress reports
Job Criteria
Experience
No experience required
Job Location
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