Job Overview
Employment Type
Temporary
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Equal opportunity employer
Job Description
Legends Global is the world’s leading venue management company and a premier producer of live event experiences, partnering with over 350 venues worldwide. The company manages and invests in some of the most important stadiums, arenas, convention centers, and theaters around the globe. With a deep commitment to innovation, growth, resources, and technology, Legends Global strives to enhance the experience of its internal team members while continually delivering unforgettable live experiences to guests. The organization is widely recognized for its unmatched dedication and profound expertise in venue management, making it a top choice for professionals seeking a dynamic and thriving workplace in the live events industry.
Legends Global Knoxville currently has an excellent and immediate opening for an Assistant Food and Beverage Manager at the Knoxville Convention Center. This position plays a crucial role within the Food and Beverage Department, overseeing both full-time and part-time banquet servers as well as contracted personnel. Reporting directly to the Food and Beverage Manager, the Assistant Manager is responsible for the planning and execution of catering and concessions events, ensuring that the highest standards of service and quality are consistently maintained.
The role requires accountability for meeting goals and adhering to budgets established by the Food and Beverage Manager. Beyond supervising staff, the Assistant Manager manages labor, beverage, and ancillary costs for events based on event needs, revenue, and budgeting. This role demands strong leadership skills to train, direct, and help maintain productivity and efficiency among the service team, including servers, bartenders, concessionaires, and banquet captains. The Assistant Manager ensures client satisfaction by monitoring guest needs throughout the events and facilitating communication among culinary, catering sales, and event services departments.
Additionally, the position involves coordinating event room setups according to event diagrams, assisting with rental and other logistical arrangements, and overseeing concession services such as staffing, menu selections, and stand layouts. The Assistant Manager is also responsible for personnel management duties such as hiring, disciplining, and terminating part-time staff while maintaining payroll in compliance with company and legal guidelines. Candidates must be able to work a fast-paced, physically demanding environment involving extended hours on nights, weekends, and holidays.
This role is ideal for individuals passionate about the food and beverage service industry who seek to leverage their organizational, multitasking, and customer service skills in a prestigious venue management company. Being ServSafe certified or having the ability to obtain certification, as well as possessing or being able to obtain a TABC card, are required. Additionally, candidates must pass and maintain PCI compliance and a criminal background check. Proficiency with personal computers and software such as Microsoft Word, Excel, and Outlook is also essential. Legends Global Knoxville is committed to equal opportunity employment and encourages diverse candidates to apply, including women, minorities, individuals with disabilities, and protected veterans.
Legends Global Knoxville currently has an excellent and immediate opening for an Assistant Food and Beverage Manager at the Knoxville Convention Center. This position plays a crucial role within the Food and Beverage Department, overseeing both full-time and part-time banquet servers as well as contracted personnel. Reporting directly to the Food and Beverage Manager, the Assistant Manager is responsible for the planning and execution of catering and concessions events, ensuring that the highest standards of service and quality are consistently maintained.
The role requires accountability for meeting goals and adhering to budgets established by the Food and Beverage Manager. Beyond supervising staff, the Assistant Manager manages labor, beverage, and ancillary costs for events based on event needs, revenue, and budgeting. This role demands strong leadership skills to train, direct, and help maintain productivity and efficiency among the service team, including servers, bartenders, concessionaires, and banquet captains. The Assistant Manager ensures client satisfaction by monitoring guest needs throughout the events and facilitating communication among culinary, catering sales, and event services departments.
Additionally, the position involves coordinating event room setups according to event diagrams, assisting with rental and other logistical arrangements, and overseeing concession services such as staffing, menu selections, and stand layouts. The Assistant Manager is also responsible for personnel management duties such as hiring, disciplining, and terminating part-time staff while maintaining payroll in compliance with company and legal guidelines. Candidates must be able to work a fast-paced, physically demanding environment involving extended hours on nights, weekends, and holidays.
This role is ideal for individuals passionate about the food and beverage service industry who seek to leverage their organizational, multitasking, and customer service skills in a prestigious venue management company. Being ServSafe certified or having the ability to obtain certification, as well as possessing or being able to obtain a TABC card, are required. Additionally, candidates must pass and maintain PCI compliance and a criminal background check. Proficiency with personal computers and software such as Microsoft Word, Excel, and Outlook is also essential. Legends Global Knoxville is committed to equal opportunity employment and encourages diverse candidates to apply, including women, minorities, individuals with disabilities, and protected veterans.
Job Requirements
- College degree or equivalent work experience in comparable facility or related field
- ServSafe certification or ability to obtain within 90 days
- Possession of TABC card or ability to obtain within 90 days
- Ability to pass and maintain PCI compliance
- Ability to pass criminal background check
- Strong customer service skills
- Ability to adapt to changing work environment managing competing demands and unexpected events
- Proficiency in MS Word Excel Outlook and computerized accounting systems
Job Qualifications
- College degree or equivalent work experience in comparable facility or related field
- Attention to detail
- Good oral and written communication skills
- Strong customer service skills
- Ability to adapt to changing work environment managing competing demands and unexpected events
- Strong interpersonal skills
- Good organizational skills
- Ability to multi-task and establish priorities
- ServSafe certification or ability to obtain within 90 days
- Possession of TABC card or ability to obtain within 90 days
- Ability to pass and maintain PCI compliance
- Ability to pass criminal background check
- Proficiency in MS Word Excel Outlook and computerized accounting systems
Job Duties
- Supervise direct and train all banquet personnel including hourly servers bartenders concessionaires and banquet captains
- Ensure proper setup of event rooms related to food and beverage according to event diagrams and communicate necessary adjustments with event services staff
- Assist in coordinating additional event arrangements such as rental equipment beverages and linen
- Coordinate and supervise execution of all banquet functions ensuring client specifications are met
- Manage labor beverage and ancillary costs for events based on event needs event revenue yearly budget and pre-event costing sheet and report to catering sales and food and beverage director
- Oversee proper uniform appearance of the service team
- Monitor client needs throughout events to ensure customer satisfaction and communicate changes to culinary catering sales and event services departments
- Assist in hiring discipline and terminating food and beverage part-time staff in accordance with company policies and procedures
- Maintain payroll for all direct reports following guidelines and legal requirements
- Organize concession services including staffing event schedule menu selection stand layout cleaning register and menu board programming
- Determine cash room needs for all food and beverage events and communicate with finance department
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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