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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $46,800.00 - $62,900.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Supplemental Insurance
Paid Time Off
Employee assistance program
Retirement Plan
Job Description
Surety Hotel is a distinguished hospitality establishment located in the historic Hippee Building in downtown Des Moines. Nestled within a beautifully restored 1913 Beaux-Arts landmark and proudly part of Marriott's Autograph Collection, Surety Hotel expertly blends independent character with world-class hospitality. With 137 guest rooms and suites, vibrant gathering spaces, and onsite dining at Mulberry Street Tavern, Surety offers a unique blend of historic charm and modern luxury that appeals to travelers and locals alike. The hotel embodies a philosophy rooted in community and connection, emphasizing unmatched service and incredible design to create an unparalleled guest experience.
The A... Show More
The A... Show More
Job Requirements
- Passion for the people, place and culture of our community
- minimum of three years experience in food & beverage with at least one year in a supervisory or leadership role
- proficiency in Word, Excel and other applicable computer systems
- working knowledge or ability to obtain in reservation and POS systems such as OpenTable, Tock, Micros, Silverware and Lightspeed
- working knowledge or ability to obtain in reporting and inventory management tools such as Avero, Beverager and Accubar
- solid understanding of service standards, labor control, maintenance, merchandising and accounting
- ability to obtain and maintain Alcohol Awareness certification (TIPS) and Food Handlers Certification (ServSafe) within 30 days of hire
- thorough understanding of all food & beverage items offered including ingredients, preparation methods and proper service
- mastery of the full steps of service
- working knowledge of wines and spirits
- ability to work varying schedules including nights, weekends and holidays
- fluency in English
- ability to stand and walk for extended periods
- ability to push, pull, lift up to 50 lbs
- able to work in extreme temperatures
Job Qualifications
- Passion for the people, place and culture of our community
- minimum of three years experience in food & beverage with at least one year in a supervisory or leadership role
- proficiency in Word, Excel and other applicable computer systems
- working knowledge or ability to obtain in reservation and POS systems such as OpenTable, Tock, Micros, Silverware and Lightspeed
- working knowledge or ability to obtain in reporting and inventory management tools such as Avero, Beverager and Accubar
- solid understanding of service standards, labor control, maintenance, merchandising and accounting
- ability to obtain and maintain Alcohol Awareness certification (TIPS) and Food Handlers Certification (ServSafe) within 30 days of hire
- thorough understanding of all food & beverage items offered including ingredients, preparation methods and proper service
- mastery of the full Steps of Service
- working knowledge of wines and spirits with an appetite to grow into expert-level
- fluency in English both verbally and non-verbally
- ability to stand and walk for extended periods
- ability to push, pull and lift up to 50 lbs
- ability to work in extreme temperatures
Job Duties
- Uphold and model the companys principles of people, place and character
- partner with the F&B manager in recruitment, training, scheduling, supervising, coaching, and motivation of all restaurant, bar, café, in-room dining and banquets associates
- serve as manager on duty for assigned shifts, owning pre-shift, service execution and post-shift recap
- build and maintain strong guest and VIP relationships
- review reservations and cover count reports to determine appropriate staffing levels and station assignments
- assist in managing inventory, controlling breakage and loss of china, glass and silver
- support daily POS hygiene, end-of-shift reconciliation, cash handling controls, and accurate ringing of all banquet and event covers
- assist the F&B manager with labor and cost-of-goods discipline
- assist in other food & beverage departments as needed
- maintain regular communication with the F&B management team to provide updates, discuss plans, communicate needs, and align on priorities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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