Assistant Food & Beverage Manager

Surety Hotel is a distinguished hospitality establishment located in the historic Hippee Building in downtown Des Moines. Nestled within a beautifully restored 1913 Beaux-Arts landmark and proudly part of Marriott's Autograph Collection, Surety Hotel expertly blends independent character with world-class hospitality. With 137 guest rooms and suites, vibrant gathering spaces, and onsite dining at Mulberry Street Tavern, Surety offers a unique blend of historic charm and modern luxury that appeals to travelers and locals alike. The hotel embodies a philosophy rooted in community and connection, emphasizing unmatched service and incredible design to create an unparalleled guest experience.

The Assistant Food & Beverage Manager at Surety Hotel plays a pivotal role in executing this promise of excellence. Reporting directly to the Food & Beverage Manager, this exempt position demands a combination of strategic vision and hands-on leadership within a dynamic and fast-paced environment. The Assistant Manager supports and leads the Food & Beverage team across all outlets including the Restaurant, Bar, Café, In-Room Dining, and Banquets, overseeing service at all meal periods from breakfast through dinner and event services. This role requires an energetic leader who thrives in managing the complexities of a bustling operation, seamlessly balancing guest satisfaction with team development and operational efficiency.

As a leader, the Assistant Food & Beverage Manager embarks on a mission to not only meet but exceed guest expectations, delivering the distinctive Aparium difference through attentive, courteous, and efficient service. Engaging closely with the team and guests, the Assistant Manager serves as Manager on Duty for assigned shifts, leading by example and maintaining active communication with all departments to ensure flawless service execution. The position emphasizes personal accountability with a willingness to dive into detailed operational needs, supporting the culinary team and maintaining high standards of food and beverage presentation and guest service.

Collaboration is a critical component of this role, fostering an environment where associates feel valued, motivated, and equipped for success. The Assistant Manager is instrumental in recruitment, training, scheduling, coaching, and performance management across all F&B outlets. A key responsibility is nurturing team talent and succession planning, ensuring continuous growth and excellence within the department. Additionally, this role involves managing inventory control, cash handling processes, and labor and cost management to uphold operational budgets and profitability.

The ideal candidate embodies the values of the community, placing importance on the cultural and collaborative spirit that defines Surety Hotel. They possess a deep understanding of food and beverage service standards and demonstrate expertise in steps of service, guest relationship management, and operational leadership. Adaptability, professionalism, and a positive demeanor are essential traits, alongside a passion for the hospitality industry and a commitment to delivering a memorable guest experience. Joining Aparium Hotel Group means becoming part of a team that values humility, experience, and open-mindedness, with no room for egos but a shared dedication to excellence.