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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $80,000.00 - $85,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
The hiring company is a prestigious private club that offers its members an exceptional experience through high-quality food and beverage services. This club is known for its sophisticated atmosphere and impeccable hospitality, serving a diverse membership base that expects excellence in every aspect of their visit. The establishment prides itself on maintaining rigorous standards of safety, sanitation, and service consistency throughout its food and beverage venues. These venues range from fine dining and casual dining restaurants to banquet and special event facilities. The club is committed to continuous improvement, staying current with industry trends in food, wine, and fine dining... Show More
Job Requirements
- Three years food and beverage management experience in high-volume club, hotel, or resort and proficiency in managing fine dining, casual dining, and/or banquet events
- High school diploma required, bachelor’s degree in hospitality management preferred
- Knowledge of Northstar system preferred
- Must provide valid document(s) to work in the US
- Valid driver license with acceptable motor vehicle record required
- Possess Food Handler Certificate or can obtain within 30 days of start date
- Possess RBS certification required or must obtain within 30 days of start date
- Level One Sommelier preferred
Job Qualifications
- Knowledge of general food service industry standards and continual interest in staying up to date with food, wine and fine dining trends
- General computer skills in Microsoft Word, Excel, and Outlook and ability to operate standard office equipment
- Ability to manage a group of employees and train, direct, motivate, discipline in accordance with club policies and state and/or federal law
- Ability to plan, organize, prioritize, assess problems, and problem-solve to meet deadlines
- Ability to perform tasks with attention to detail and accuracy
- Ability to be flexible, adaptable and customer service oriented
- Ability to calculate figures and amounts such as discounts, proportions, and percentages
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Ability to work independently in the accomplishment of a wide variety of duties
- Ability to work successfully with a variety of individuals with various socio-economic, ethnic, and cultural backgrounds
- Ability to read and interpret documents such as safety rules, menus, operating and maintenance instructions, and procedure manuals
- Ability to communicate effectively and professionally in person, electronically, and/or by telephone, with internal and external customers
- Ability to maintain a flexible work schedule with holiday, weekday, and weekend availability
- Ability to maintain a professional image and appearance as outlined in employee handbook and departmental standards
Job Duties
- Manage daily operations of food and beverage venues in accordance with club standards
- Complete daily inspection of facilities to ensure safety, sanitation, energy management, preventive maintenance and other standards are consistently met
- Ensure accurate communication to staff regarding daily events and activities at the club
- Assist with management of the clubhouse reservation system including opening and closing reservation thresholds and handling of special requests
- Ensure daily floorplans are managed appropriately to ensure appropriate levels of service
- Complete and distribute daily manager's report according to club standards
- Ensure direct communication to respective department(s) of high importance items
- Manage operations in accordance with labor budget guidelines
- Lead daily pre-service line-up according to club standards and in a manner that engages staff
- Work with culinary managers to ensure effective communication is maintained to ensure seamless service
- Provide effective orientation and training for new staff along with mentoring and professional development activities for experienced staff
- Actively schedule, train, supervise, discipline and review staff on a consistent basis and in accordance with club standards and policies
- Establish high standards of service and hold staff accountable to these standards
- Provide proper greeting to all members and guests in all areas of the club
- Ensure presence in dining outlets during peak service hours
- Monitor service to ensure member and guest expectations are being exceeded
- Manage daily dining survey process including sending, monitoring, and processing feedback received
- Ensure all members and guests requests, and concerns are listened to and addressed
- Report to director of operations and GM when appropriate
- Ensure that all service of alcohol is done in accordance with all state and/or federal laws
- Manage staff certification requirements to ensure compliance including: ServSafe Food Handlers Certificate and RBS training
- Regularly audit POS system for menu item accuracy and improvement of server POS experience
- Facilitate menu printing, new menu roll-out information and POS menu card accuracy
- Participate in beverage inventory for clubhouse and storage areas
- Ensure staff payroll edits are reviewed and addressed daily
- Ensure work environment is safe and codes of safe practices are adhered to consistently
- Report injuries timely
- Act as safety liaison for department
- Report to work regularly and on time, follow directions, take criticism, get along with co-workers and supervisors, treat co-workers, supervisors and members/guests with respect and courtesy, and refrain from abusive, insubordinate and/or violent behavior
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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