Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Dental Insurance
Health Insurance
401(k) matching
Tuition Reimbursement
flexible schedule
Vision Insurance
Job Description
Four Seasons Hotels and Resorts is a global leader in luxury hospitality, renowned for creating exceptional experiences enriched by genuine care and bespoke service. Powered by a dedicated team that pushes boundaries and strives for excellence, Four Seasons is more than just a hotel chain; it embodies a philosophy centered around the Golden Rule, where everyone is treated with respect and kindness. Each property under the Four Seasons banner serves as a haven of luxury, offering an unparalleled commitment to personalized guest experiences and creating lasting impressions for visitors worldwide. The company takes pride in fostering a world-class employee experience and nurturing a company culture that empowers its staff to deliver outstanding service with heart and professionalism.
The Four Seasons Hotel in St. Louis is uniquely positioned as an urban oasis on the banks of the Mississippi River in the lively entertainment district of downtown. This resort-style hotel features stunning views of the iconic Gateway Arch, luxury accommodations, and an array of amenities including a private poolside cabana on the Sky Terrace and exceptional dining options. Among these culinary highlights is Ramsay's Kitchen, a Michelin-starred restaurant helmed by the celebrated Chef Gordon Ramsay. This restaurant combines American cuisine with global and local influences, offering guests a unique and memorable dining experience inside the elegance of Four Seasons.
The role of Assistant Manager at Four Seasons Hotel St. Louis is pivotal to maintaining the high standards of hospitality that guests expect. Working closely with the Restaurant General Manager and other assistant managers, this position ensures smooth operations across restaurant and bar functions. The Assistant Manager oversees key operational areas such as staff training, scheduling, service quality, and administrative responsibilities, all aimed at delivering impeccable guest satisfaction. This role demands an individual with a passion for guest service, excellent interpersonal skills, and the flexibility to work varied shifts including weekends and holidays.
Candidates for this position are expected to support various tasks beyond managerial duties. These include greeting and seating guests in the absence of a hostess, managing reservations, and proficiency in the Micros Operating System. This position offers an exciting opportunity for those with an outgoing personality who thrive in a collaborative environment and are motivated by challenges and guest satisfaction goals.
Four Seasons is committed to rewarding its employees with a comprehensive benefits package that includes competitive salary, medical, dental, and vision insurance, a 401K plan with employer matching starting as early as 30 days of employment, and generous time off accruing from day one. Additional perks include complimentary and discounted stays at Four Seasons properties worldwide, wellbeing and mental health programs, a diverse and inclusive workplace culture, complimentary meals and beverages, and tuition reimbursement. The company actively promotes equality and inclusivity, encouraging minorities, women, veterans, and individuals with disabilities to join their team, ensuring a respectful and supportive work environment for all.staff and visitors worldwide.
The Four Seasons Hotel in St. Louis is uniquely positioned as an urban oasis on the banks of the Mississippi River in the lively entertainment district of downtown. This resort-style hotel features stunning views of the iconic Gateway Arch, luxury accommodations, and an array of amenities including a private poolside cabana on the Sky Terrace and exceptional dining options. Among these culinary highlights is Ramsay's Kitchen, a Michelin-starred restaurant helmed by the celebrated Chef Gordon Ramsay. This restaurant combines American cuisine with global and local influences, offering guests a unique and memorable dining experience inside the elegance of Four Seasons.
The role of Assistant Manager at Four Seasons Hotel St. Louis is pivotal to maintaining the high standards of hospitality that guests expect. Working closely with the Restaurant General Manager and other assistant managers, this position ensures smooth operations across restaurant and bar functions. The Assistant Manager oversees key operational areas such as staff training, scheduling, service quality, and administrative responsibilities, all aimed at delivering impeccable guest satisfaction. This role demands an individual with a passion for guest service, excellent interpersonal skills, and the flexibility to work varied shifts including weekends and holidays.
Candidates for this position are expected to support various tasks beyond managerial duties. These include greeting and seating guests in the absence of a hostess, managing reservations, and proficiency in the Micros Operating System. This position offers an exciting opportunity for those with an outgoing personality who thrive in a collaborative environment and are motivated by challenges and guest satisfaction goals.
Four Seasons is committed to rewarding its employees with a comprehensive benefits package that includes competitive salary, medical, dental, and vision insurance, a 401K plan with employer matching starting as early as 30 days of employment, and generous time off accruing from day one. Additional perks include complimentary and discounted stays at Four Seasons properties worldwide, wellbeing and mental health programs, a diverse and inclusive workplace culture, complimentary meals and beverages, and tuition reimbursement. The company actively promotes equality and inclusivity, encouraging minorities, women, veterans, and individuals with disabilities to join their team, ensuring a respectful and supportive work environment for all.staff and visitors worldwide.
Job Requirements
- high school diploma or equivalent
- minimum of two years experience in hospitality or food and beverage management
- flexible schedule availability including weekends and holidays
- ability to perform side work as needed
- excellent interpersonal skills
- proficiency in micros operating system
- willingness to learn and maintain company service standards
- strong organizational and multitasking skills
Job Qualifications
- proven experience in restaurant or bar management
- strong leadership and interpersonal skills
- excellent personal presentation and communication abilities
- familiarity with micros operating system
- ability to perform and uphold four seasons service standards
- knowledge of sequence of service protocols
- outgoing personality with a customer-focused attitude
Job Duties
- work closely with the restaurant general manager to oversee daily operations
- lead organization and scheduling of restaurant and bar staff
- train and mentor new and existing employees to meet service standards
- ensure delivery of high-quality guest service and satisfaction
- manage reservations and guest seating when necessary
- handle administrative tasks including staff administration
- maintain compliance with operational policies and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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