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Assistant Food and Beverage Director | Benefits Include: 401K, Stock Purchase Plan, and MANY MORE!

Job Overview

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Compensation

Salary
Range $101,800.00 - $132,250.00
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Benefits

Free room nights
discounted room rates
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
401K with company match
Paid Time Off
Paid sick leave
Paid holidays
Paid Family Bonding Time
Adoption assistance
Tuition Reimbursement
free colleague meals
Employee stock purchase plan
Retail Discounts

Job Description

Hyatt is a globally recognized hospitality company renowned for its commitment to creating experiences where individuals feel a true sense of belonging. The company strives to transform ordinary travels into memorable journeys, casual encounters into meaningful experiences, and everyday jobs into flourishing careers. Hyatt’s ethos centers around inclusivity, diversity, and sustainability, ensuring that every team member’s individuality is honored and their role acknowledged as vital to the organization’s success. At Hyatt, employees are empowered to shape their own career paths, supported by an environment that fosters personal and professional growth. This philosophy is deeply embedded in the company's culture, emphasizing hospitality as a career for those who genuinely care about people and their experiences.

Located in the heart of downtown San Francisco, the Grand Hyatt San Francisco offers an elegant and sophisticated hospitality experience that seamlessly blends modern luxury with the vibrant energy of the city. Situated on Union Square, one of the city's premier locations, guests at this hotel enjoy close proximity to high-end shopping, Michelin-starred dining, and a rich array of entertainment options. Each guest room and suite boasts stunning views of either Union Square, the San Francisco Bay, or the city skyline, creating an inviting retreat atmosphere. The contemporary design and residential-style amenities are thoughtfully curated to maximize guest comfort and relaxation, making the hotel an ideal destination for both leisure and business travelers seeking upscale accommodation in a dynamic urban setting.

The Grand Hyatt San Francisco is currently seeking an experienced and dynamic Assistant Food & Beverage Director to join its leadership team. This pivotal role involves supporting the overall management of the hotel's extensive food and beverage operations, including multiple restaurants, bars, lounges, banquet services, event catering, and in-room dining outlets. The Assistant Director will work closely with the Director of Food and Beverage to ensure exceptional service delivery and operational excellence across all departments.

This position is ideal for a well-rounded food and beverage professional with extensive experience managing diverse food and beverage outlets within a full-service, luxury hotel environment. Candidates should be proficient in overseeing banquet operations, restaurant and bar programming, and be adept at developing colleagues and driving financial performance. The role demands a hands-on leadership approach, balancing operational rigor with elevated service standards to enhance guest satisfaction while fostering a positive and inclusive workplace culture.

Key responsibilities include providing leadership and operational support for all F&B outlets, ensuring consistent high-quality service, collaborating with various departments such as culinary, stewarding, events, sales, and overall hotel operations to ensure a seamless guest experience. The Assistant Director will also lead and coach food and beverage managers, supervisors, and hourly team members, while overseeing staffing, scheduling, and colleague engagement initiatives.

In addition to operational duties, the position involves supporting event and banquet execution, maintaining compliance with health, safety, and regulatory standards, monitoring financial performance including revenue generation and cost control, as well as driving initiatives to enhance guest service and operational efficiency. This role is vital during peak service times, high-volume events, and VIP experiences, requiring a strong leadership presence.

Compensation for this salaried position ranges from $101,800 to $132,250, reflecting the level of expertise and responsibilities expected. Hyatt also offers a comprehensive benefits package designed to support the well-being and career development of its team members.

Job Requirements

  • 4 years or more of progressive hotel food and beverage experience
  • experience overseeing or supporting multiple food and beverage outlets, including restaurants, bars, and banquets
  • previous experience in a full-service hotel, luxury hotel, convention hotel, high-volume restaurant, or complex food and beverage operation
  • strong financial acumen including labor management, revenue strategy, forecasting, budgeting, cost control, and P&L review
  • excellent communication and leadership skills
  • ability to work a flexible schedule including mornings, evenings, weekends, holidays, and event-based hours
  • knowledge of food safety, sanitation, alcohol service, and local regulations
  • strong organizational skills and ability to manage multiple priorities
  • proficiency with hotel, point-of-sale, scheduling, payroll, and Microsoft Office systems preferred

Job Qualifications

  • 4 years or more of progressive hotel food and beverage experience
  • experience overseeing or supporting multiple food and beverage outlets, including restaurants, bars, and banquets strongly preferred
  • previous experience in a full-service hotel, luxury hotel, convention hotel, high-volume restaurant, or complex food and beverage operation preferred
  • strong knowledge of restaurant operations, bar operations, banquet service, event execution, guest service standards, and hotel operations
  • demonstrated ability to lead managers, supervisors, and hourly colleagues
  • strong financial acumen, including experience with labor management, revenue strategy, forecasting, budgeting, cost control, and P&L review
  • excellent communication, leadership, coaching, and problem-solving skills
  • ability to build strong relationships with guests, colleagues, clients, vendors, and hotel leadership
  • strong organizational skills with the ability to manage multiple priorities and shifting business needs
  • experience with beverage programming, menu development, promotions, and service training preferred
  • knowledge of food safety, sanitation, alcohol service, and applicable local regulations
  • proficiency with hotel, point-of-sale, scheduling, payroll, and Microsoft Office systems preferred
  • must be able to work a flexible schedule, including mornings, evenings, weekends, holidays, and event-based hours

Job Duties

  • Support the director of food and beverage in overseeing all food and beverage operations at Grand Hyatt San Francisco
  • provide leadership and operational support for restaurants, bars, banquets, events, in-room dining, lounges, and other hotel F&B outlets
  • ensure consistent, high-quality service standards across all food and beverage areas
  • partner with outlet managers, banquet leaders, culinary leadership, stewarding, events, sales, and hotel operations to ensure seamless execution
  • monitor daily operations, service flow, staffing levels, guest satisfaction, cleanliness, and overall outlet performance
  • lead, coach, and develop food and beverage managers, supervisors, and hourly colleagues
  • assist with hiring, onboarding, training, scheduling, performance feedback, and colleague engagement initiatives
  • support banquet and event execution, including pre-shift meetings, event readiness, service standards, staffing plans, and post-event follow-up
  • provide leadership presence during peak meal periods, events, VIP experiences, and high-volume business levels
  • partner with culinary leadership on menu execution, service standards, seasonal programming, promotions, and guest experience enhancements
  • support bar operations, including beverage service standards, product knowledge, responsible alcohol service, inventory controls, and revenue opportunities
  • review guest feedback, service scores, operational trends, and colleague feedback to identify improvement opportunities
  • assist in managing department financial performance, including revenue generation, labor productivity, expense control, cost of sales, and profitability
  • support budgeting, forecasting, payroll review, purchasing, inventory, and monthly financial analysis
  • ensure compliance with hotel policies, brand standards, health department requirements, food safety regulations, alcohol service laws, and safety procedures
  • maintain strong communication between food and beverage outlets and other hotel departments
  • resolve guest concerns professionally and ensure appropriate service recovery
  • promote a positive, inclusive, accountable, and service-driven culture
  • support special projects, activations, holiday programming, VIP events, and other hotel initiatives as assigned
  • act as a senior food and beverage leader in the absence of the director of food and beverage

Job Criteria

Experience

Mid Level (3-7 years)


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