Assistant F&B Outlet Manager

The Peninsula Chicago is a distinguished luxury hotel located in the heart of Michigan Avenue, Chicago. Renowned for its Five-Star Five-Diamond rating, this prestigious establishment offers guests an unparalleled experience defined by elegance, sophistication, and world-class service. The hotel boasts a diverse multi-outlet property that includes exceptional dining venues, luxurious accommodations, and bespoke hospitality services designed to meet the demands of discerning international and local travelers alike. As a leader in the hospitality sector, The Peninsula Chicago is committed to providing an enriching environment for both its guests and staff. The property blends classic refinement with modern amenities, creating an ambiance that is both inviting and inspiring.

Positioned in one of the city’s most vibrant and iconic districts, The Peninsula Chicago is actively seeking a motivated and guest-focused Assistant Food & Beverage Outlet Manager to join its talented team of food and beverage professionals. This is a unique opportunity to work within a luxury hotel environment that fosters career growth and professional development. The role offers competitive compensation, with a salary ranging between $63,000 and $67,000 per year, alongside an exceptional benefits package including health coverage, retirement plans, and generous paid leave.

The Assistant Food & Beverage Outlet Manager plays a critical role in ensuring the smooth operation of the food and beverage outlet, delivering outstanding service standards to guests while effectively managing staff and resources. Key responsibilities include overseeing all outlet activities such as staff scheduling, job delegation, service supervision, reservation management, and table assignment coordination. The candidate will maintain a visible managerial presence on the floor to uphold service quality and guest satisfaction.

In addition to operational oversight, this role requires mentoring, motivating, and training team members to uphold the hotel’s distinguished service standards. The Assistant Manager will assist the department manager in employee supervision and discipline, contributing to a positive workplace culture that encourages professionalism and teamwork. The role also involves implementing POS and HOTSos systems according to hotel policies to ensure efficient workflow and revenue maximization.

This position is not only operational but also strategic, requiring a deep understanding of various cuisines, wine knowledge, and pairing expertise. The successful candidate must demonstrate strong leadership skills developed through at least two years of experience in a leadership role within a three-meal period setting in a Five-Star hotel restaurant. A professional qualification in hospitality, business, marketing, or a related field coupled with fluent English communication is essential. Additional language skills will be regarded as a significant advantage.

Joining The Peninsula Chicago means being part of a globally recognized luxury brand that values integrity, excellence, and innovation. Employees benefit from a supportive work environment that includes comprehensive health insurance coverage, retirement savings plans with company match, paid vacation and holidays, discounted dining and spa services, complimentary employee meals, and opportunities for personal and professional growth. Prospective candidates must have work authorization in the United States to be considered for this fulfilling opportunity.