Assistant F&B Outlet Manager

The Peninsula Chicago is a distinguished luxury hotel located in the heart of Michigan Avenue, Chicago. As a renowned Five-Star Five-Diamond property, it offers guests an exquisite blend of luxury, comfort, and world-class service. Known for its exceptional hospitality, The Peninsula Chicago embraces diversity and innovation within its multi-outlet food and beverage service. The hotel is committed to providing an inclusive and inspiring work environment to foster professional growth and development among its employees. With a talented team of food and beverage professionals, this prestigious establishment continues to set the gold standard for luxury hotels not only in Chicago but internationally. It is an exceptional workplace for those passionate about delivering superior guest experiences and advancing their careers within the upscale hospitality industry.

The role of Assistant Food & Beverage Outlet Manager at The Peninsula Chicago is a vital leadership position responsible for overseeing all activities related to food and beverage outlets within the hotel. This job requires a guest-focused professional who will manage staff scheduling, task delegation, service supervision, and reservation handling to ensure seamless operational flow and outstanding customer satisfaction. The manager must maintain a managerial presence on the floor, facilitating smooth interactions among the team and guests. In addition, they will play a key role in training, mentoring, motivating, and when necessary, disciplining employees to maintain high service standards. The Assistant Manager is also tasked with controlling seating arrangements and reservations while maximizing revenue opportunities. The role involves utilizing technology such as POS and HOTsos systems in accordance with the hotel's policies and procedures.

This position offers the opportunity to learn and grow within a diverse and dynamic multi-outlet property, making it ideal for ambitious hospitality professionals who aim to develop leadership skills in one of the most prestigious hotel settings. With competitive compensation in the range of $63,000 to $67,000 per year, this permanent role comes with exceptional health benefits, a robust 401(k) plan with company match, and multiple other employee perks tailored to create a rewarding work environment. Joining The Peninsula Chicago means becoming part of a collaborative team that values professionalism, excellence, and exceptional guest service, with career advancement supported by ongoing training and mentorship programs. If you are passionate about hospitality and seek a stimulating, rewarding career in luxury hotel food and beverage management, this role is an excellent match.