ASSISTANT F&B OUTLET MANAGER

Isle of Palms, SC, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Benefits

Free room nights

discounted room rates

Medical insurance

prescription insurance

Dental Insurance

Vision Insurance

Paid Time Off

Holiday pay

Paid Family Bonding Time

Adoption assistance

401K with company match

access to resort amenities

Job Description

Wild Dunes Resort is a premier luxury destination located on the northern tip of Isle of Palms, a beautiful barrier island off the coast of South Carolina. The resort is well-known for its expansive amenities that include two top-ranked hotels, 150 well-appointed condominiums, a sprawling 1,600-acre area dedicated to world-class golf courses and tennis facilities, award-winning restaurants, the renowned Sweetgrass Spa, and two miles of pristine beach along the stunning shoreline of Isle of Palms. Situated just 30 minutes away from the historic charm of downtown Charleston, Wild Dunes Resort stands out as the largest resort of its kind in the region, catering to both leisure guests and groups of up to 650 people. This unique combination of natural beauty, luxury accommodations, and recreational activities has solidified the resort's reputation as a top destination for families, golf and tennis enthusiasts, and event planners alike. It has been recognized by numerous publications and associations for its excellence and attention to guest satisfaction.

Currently, Wild Dunes Resort is seeking an Assistant Food and Beverage (F&B) Outlet Manager to join its dedicated team. The role is integral to ensuring the smooth operation of assigned food and beverage outlets within the resort. The Assistant F&B Outlet Manager is tasked with upholding exceptional guest service standards, maximizing profitability, and maintaining optimum performance across all outlet functions. This position demands strong leadership capabilities, as the individual will train, motivate, and supervise outlet staff to consistently exceed performance goals. Effective communication and analytical skills are also crucial for success in this role.

The Assistant Manager embodies the Wild Dunes Resort culture through a proactive approach to guest service, team collaboration, and the promotion of the resort as both a premier destination and employer of choice. Responsibilities include overseeing daily outlet operations, managing budgets and payroll, ensuring cleanliness and adherence to safety and sanitation standards, and driving innovative promotional efforts to enhance guest experiences. The position offers excellent benefits such as free room nights, discounted rates for friends and family, medical and dental insurance after a short employment period, paid time off including holiday pay, family bonding leave, adoption assistance, and a 401K retirement plan with company match. Additionally, team members enjoy access to the resort’s recreational amenities during their time off, including beach access, golf, tennis, and pickleball. This role is suited for individuals passionate about hospitality who seek a dynamic and rewarding environment at a celebrated coastal resort.

Job Requirements

high school diploma or equivalent
minimum of 2 years experience in food and beverage management or supervisory role
strong organizational and multitasking skills
ability to work flexible hours, including weekends and holidays
physical capability to meet job demands such as standing for long periods and lifting up to 75 pounds
proficiency in labor management tools and scheduling
ability to work effectively in diverse weather conditions
valid work authorization

Job Qualifications

experience in food and beverage management or related hospitality field
strong leadership and team management skills
excellent communication and interpersonal abilities
capacity to analyze financial reports and manage budgets
proactive approach to problem-solving and guest service
familiarity with health, safety, and sanitation regulations
ability to work in a fast-paced, dynamic environment
commitment to upholding high standards of cleanliness and guest satisfaction

Job Duties

maintains a commitment to customer service and guest satisfaction
leads and supervises the outlets' team
prepares forecasts and reports and assists in the development of the food and beverage budget
ensures physical atmosphere and cleanliness of the restaurant, including inspecting tabletops and side stations
takes initiative to develop and execute new promotions, events, etc.
conducts monthly staff meetings to include ongoing training and safety classes
works with culinary to develop new food menus responsive to the local market
enforces high standards of hygiene and sanitation within the outlets
tracks payroll and revenue daily
ensures the security of monies, credit, and financial transactions
establishes par levels for supplies and equipment
supervises the performance, attendance, attitudes, appearance, and conduct of the team
implements strategies to continually improve revenues
takes a proactive approach to coaching and counseling
attends appropriate resort, division, and department meetings
resolves guest issues promptly and with great care and effectiveness
maintains a strong knowledge of hospitality trends, especially food and beverage
utilizes labor management tools to schedule and control labor costs
maintains up-to-date working knowledge of all resort amenities as well as any special events
interacts with resort staff in a professional manner, assisting other departments with necessary information
communicates all pertinent information to the outlets' team
maintains a constant awareness of safety issues and reports all safety incidents
maintains a professional appearance and follows dress code standards
remains alert, courteous, and helpful to guests and colleagues at all times