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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,500.00 - $76,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Bonus opportunities
Career development opportunities
Job Description
Rosewood Sand Hill is a luxury hotel located in Menlo Park, California, established in 2009. This exquisite resort is sprawled across 16 acres of meticulously maintained property in the heart of Silicon Valley. Known for its historic California ranch-style architecture, Rosewood Sand Hill offers a harmonious blend of sophistication and natural beauty. Guests are immersed in a serene environment with fragrant gardens and breathtaking views of the Santa Cruz Mountains, making the hotel an ideal retreat for executives, entrepreneurs, local residents, and visitors alike. With a five-star rating, the hotel prides itself on delivering superior guest experiences in a refined... Show More
Job Requirements
- Diploma or some college education or equivalent
- minimum three years of experience as a restaurant assistant manager
- valid California Responsible Beverage Service (RBS) certificate preferred
- valid California Food Handler Card preferred
- hotel operational experience preferred
- ability to manage and lead a food and beverage team
- knowledge of state liquor laws
- strong organizational and leadership skills
- ability to work flexible hours including long shifts
- physical ability to perform demanding tasks
- proficiency in English
- ability to maintain confidentiality
- good communication and interpersonal skills
Job Qualifications
- Diploma or some college education or equivalent combination of education and work experience
- California Responsible Beverage Service (RBS) Certificate and California Food Handler Card preferred
- minimum three years experience as a restaurant assistant manager
- hotel operational exposure preferred
- experience with luxury or ultra-luxury properties preferred
- ability to perform job functions with attention to detail, speed and accuracy
- strong problem-solving and judgment skills
- ability to work with minimal supervision
- excellent team collaboration skills
- thorough understanding of financial reports and ability to manage outlet operations
- project management experience
- effective leadership and people development skills
- ability to enforce policies and procedures
- strong motivational skills
- ability to maintain positive working relationships
- ability to identify and fulfill training needs
- physical capability to work long shifts in a demanding environment
- required English language proficiency with fluency in additional languages preferred
Job Duties
- Provide exceptional service and ensure guest satisfaction with dining experiences
- assist in management of a team of food and beverage professionals ensuring brand standards and service sequence are executed
- maintain knowledge of and comply with all departmental policies, service procedures and standards
- assist in interview, hiring, training, performance management and termination of food and beverage associates
- schedule associates and prepare payroll documents
- ensure daily maintenance of superior standards
- enforce state liquor regulations
- oversee storage area organization and cleanliness
- establish par levels and complete supply requisitions
- coordinate with chefs on menu specials and staffing
- review sales and track revenue against budget
- prepare and adjust work schedules
- monitor staff attendance and breaks
- assign and communicate work duties
- conduct pre-shift meetings
- inspect staff grooming and attire
- ensure readiness of materials and equipment
- monitor staff performance and service quality
- inspect table setups and outlet environment cleanliness
- manage host stand and reservations
- ensure availability of menus and wine lists
- monitor pick-up and side stations
- greet and seat guests
- anticipate busy periods and manage waiting lines
- promote positive guest relations
- stay informed on hotel services and local attractions
- handle guest complaints
- monitor order status and table resets
- maintain cleanliness and condition of equipment and work areas
- assist restaurant staff
- answer outlet phones promptly
- operate POS system and manage cashiering procedures
- run system-closing reports
- conduct training programs
- provide staff performance feedback
- handle disciplinary issues
- promote a cooperative work climate
- submit payroll and tip records
- complete maintenance work orders
- document departmental logs
- complete closing duties
- conduct shift handovers
- exhibit courteous demeanor
- perform all other related duties as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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