Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
401(k)
paid sick days
vacation
Paid holidays
Tuition Reimbursement
Pet insurance
Job Description
Loews Coral Gables Hotel is a distinguished and elegant hotel located in the vibrant heart of Coral Gables, Florida. Featuring 242 well-appointed guestrooms, including 23 beautifully designed suites, the hotel offers a luxurious and comfortable stay for all its guests. Its prime location just four blocks from the iconic Miracle Mile positions it as a central attraction in the area. The hotel is an integral part of The Plaza Coral Gables, a sprawling 2.1 million square foot mixed-use development that showcases a variety of retail venues, dining options, and entertainment experiences, making it a lively hub for both travelers and locals alike.
Established in 1960, Loews Hotels & Co operates iconic hotels and resorts across the United States, known for crafting exceptional guest experiences in prime destinations. Loews prides itself on fostering a diverse and welcoming environment where employees are valued for their unique identities and aspirations. It is a company that emphasizes growth, inclusion, and belonging, ensuring that every team member has the opportunity to contribute meaningfully and advance their career.
The role available at Loews Coral Gables Hotel is a comprehensive restaurant management position that encompasses a wide range of responsibilities crucial to the successful operation of the hotel's dining establishments. This position involves overall management of the restaurant, including staffing, training, employee scheduling, and the planning and coordination of all restaurant activities to ensure smooth and efficient operations. The restaurant manager will be instrumental in maintaining high standards of service and quality, delivering products that exceed guest expectations while upholding the hotel's respected standards.
A core responsibility includes greeting and seating guests with professionalism and friendliness, ensuring an excellent guest experience at every visit. The manager oversees the cleanliness, organization, and supply maintenance of the restaurant, coordinating with other hotel departments to achieve optimal service delivery. Administrative tasks such as creating checklists, seating charts, inventory pars, and centralized information systems fall under the manager's purview to streamline restaurant processes.
The role demands strategic planning skills, involving forecasting for 30, 60, and 90 days, budget management, and anticipating employee needs. The manager acts as a bridge between the hotel's executive management and staff, promoting the restaurant inside and outside the hotel to generate sales and enhance revenue. Controlling product quality, service standards, payroll, and cost management are vital to maximizing profitability while ensuring guest satisfaction and operational consistency.
The restaurant manager is also tasked with evaluating supervisor reports, providing written observations, directing staff towards achieving company goals, and managing payment transactions accurately. This position requires proactive problem resolution, including stepping in to support staff as needed and ensuring thorough training for all department employees. Communication with immediate supervisors about significant issues, participation in hotel meetings and training, and compliance with hotel policies and procedures are integral to the role.
Additionally, maintaining the cleanliness and excellent condition of equipment and work areas, executing emergency procedures, adhering to safety regulations, and upholding the hotel's grooming and uniform standards are essential duties. The role supports Loews Hotels' commitment to sustainability through recycling initiatives and stays current with hotel policies and industry changes.
Working at Loews Coral Gables offers a competitive benefits package, including health and wellness programs, 401(k) with company match, paid sick days, vacation, holidays, and other leave options. Employees benefit from training and development opportunities, tuition reimbursement, pet insurance, and team member discounts and perks. The hotel fosters a culture where diversity and inclusion are prioritized, ensuring all employees feel they belong regardless of race, gender, sexual orientation, disability, or other protected characteristics. This position is ideal for professionals seeking a dynamic, inclusive, and growth-oriented work environment where they can make a meaningful impact on guest experiences and contribute to the hotel's success.
Established in 1960, Loews Hotels & Co operates iconic hotels and resorts across the United States, known for crafting exceptional guest experiences in prime destinations. Loews prides itself on fostering a diverse and welcoming environment where employees are valued for their unique identities and aspirations. It is a company that emphasizes growth, inclusion, and belonging, ensuring that every team member has the opportunity to contribute meaningfully and advance their career.
The role available at Loews Coral Gables Hotel is a comprehensive restaurant management position that encompasses a wide range of responsibilities crucial to the successful operation of the hotel's dining establishments. This position involves overall management of the restaurant, including staffing, training, employee scheduling, and the planning and coordination of all restaurant activities to ensure smooth and efficient operations. The restaurant manager will be instrumental in maintaining high standards of service and quality, delivering products that exceed guest expectations while upholding the hotel's respected standards.
A core responsibility includes greeting and seating guests with professionalism and friendliness, ensuring an excellent guest experience at every visit. The manager oversees the cleanliness, organization, and supply maintenance of the restaurant, coordinating with other hotel departments to achieve optimal service delivery. Administrative tasks such as creating checklists, seating charts, inventory pars, and centralized information systems fall under the manager's purview to streamline restaurant processes.
The role demands strategic planning skills, involving forecasting for 30, 60, and 90 days, budget management, and anticipating employee needs. The manager acts as a bridge between the hotel's executive management and staff, promoting the restaurant inside and outside the hotel to generate sales and enhance revenue. Controlling product quality, service standards, payroll, and cost management are vital to maximizing profitability while ensuring guest satisfaction and operational consistency.
The restaurant manager is also tasked with evaluating supervisor reports, providing written observations, directing staff towards achieving company goals, and managing payment transactions accurately. This position requires proactive problem resolution, including stepping in to support staff as needed and ensuring thorough training for all department employees. Communication with immediate supervisors about significant issues, participation in hotel meetings and training, and compliance with hotel policies and procedures are integral to the role.
Additionally, maintaining the cleanliness and excellent condition of equipment and work areas, executing emergency procedures, adhering to safety regulations, and upholding the hotel's grooming and uniform standards are essential duties. The role supports Loews Hotels' commitment to sustainability through recycling initiatives and stays current with hotel policies and industry changes.
Working at Loews Coral Gables offers a competitive benefits package, including health and wellness programs, 401(k) with company match, paid sick days, vacation, holidays, and other leave options. Employees benefit from training and development opportunities, tuition reimbursement, pet insurance, and team member discounts and perks. The hotel fosters a culture where diversity and inclusion are prioritized, ensuring all employees feel they belong regardless of race, gender, sexual orientation, disability, or other protected characteristics. This position is ideal for professionals seeking a dynamic, inclusive, and growth-oriented work environment where they can make a meaningful impact on guest experiences and contribute to the hotel's success.
Job Requirements
- High school diploma or equivalent
- Minimum of 3 years experience in restaurant management
- Ability to work flexible hours including weekends and holidays
- Strong organizational skills
- Proficiency in English
- Ability to stand and walk for extended periods
- Familiarity with safety regulations and compliance
- Ability to work in a fast-paced environment
Job Qualifications
- Previous restaurant management experience
- Strong leadership and communication skills
- Ability to plan and coordinate multiple tasks
- Experience with budgeting and forecasting
- Knowledge of quality control and service standards
- Excellent problem-solving capabilities
- Ability to train and develop staff
Job Duties
- Greets and seats guests as needed and ensure total guest satisfaction
- Oversees employees and operation ensuring organization, cleanliness, proper maintenance and supplies
- Provides floor coverage as needed
- Coordinates with various hotel departments heads, maintaining adequate floor coverage within the outlet and delegating administrative responsibilities when necessary
- Organizes department through the creation of checklists, seating charts, pars and centralizing information and supplies
- Staffs outlets for staff and management based on the information and needs as presented and defined by the Executive Management
- Plans 30/60/90 day forecast, yearly budget, and employee needs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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