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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $38,100.00 - $51,200.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
The hiring establishment is a distinguished food and beverage company operating within a dynamic hospitality environment, specifically focused on front-of-house food and beverage operations. With an emphasis on delivering exceptional guest experiences, the establishment prides itself on high-quality service standards and operational excellence. Known for its vibrant atmosphere and attention to detail, this company serves a diverse clientele and operates with a commitment to innovation, employee development, and sustained customer satisfaction. This role is positioned within a restaurant or similar food service setting, responsible for managing non-catered front-of-house operations ensuring seamless service delivery throughout each shift.
The Assistant Food... Show More
The Assistant Food... Show More
Job Requirements
- Associate's degree in food service management, hospitality management, related field or equivalent combination of education and experience
- minimum 1 year of experience in leadership or supervisory role within food and beverage operations
- experience with and knowledge of applicable food service and beverage operations regulatory compliance requirements
- experience in inventory control, including ordering, stock management, and working with suppliers to ensure optimal product levels and quality
- must be able to pass Title 31 training
- must hold or be able to obtain ServSafe Food Handler Certification within the first month of employment
- must hold or be able to obtain an Oklahoma ABLE license upon hire
- must be able to pass a background check and receive a license or permit from any regulatory agency if applicable
- must be able to complete a pre-employment drug test with a negative result
- ability to work a flexible and irregular schedule including weekends, evenings and holidays
- must be able to work in a smoke-filled casino environment
Job Qualifications
- Associate's degree in Food Service Management, Hospitality Management, related field or equivalent combination of education and experience
- minimum 1 year of experience in leadership or supervisory role within food and beverage operations
- experience with and knowledge of applicable food service and beverage operations regulatory compliance requirements
- experience in inventory control, including ordering, stock management, and working with suppliers to ensure optimal product levels and quality
- familiarity with purchasing, pricing, and food and beverage cost control management support systems
- strong computer skills to include effective working knowledge of Microsoft Office products, Time Keeping and HRIS systems
- demonstrated expertise in operating, troubleshooting, and optimizing POS systems to streamline order processing, manage inventory, and generate accurate sales reports
- capable of training staff on POS system functionality, ensuring proper utilization and understanding of system features
- strong financial acumen with the ability to manage budgets, track expenses, and analyze cost trends to optimize profitability
- familiarity with fostering employee appreciation, morale, and team engagement through recognition and support
- organizational and prioritization skills under pressure in a fast-paced environment
- capable of developing strategies to enhance guest experience and manage customer relations effectively
- proficient in using inventory management, scheduling, and other operational software to improve efficiency and productivity
- strong conflict resolution skills with the ability to handle disputes calmly and professionally
- able to work a flexible and irregular schedule including weekends, evenings and holidays
- must be able to work in a smoke-filled casino environment
Job Duties
- Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service is consistently achieved
- assist in monitoring operational costs, including food, beverage, and labor expenses, ensuring alignment with budgetary guidelines
- help identify any problems, concerns, and opportunities for improvement in operations and staff
- participate in weekly management meetings and daily pre-shift meetings to ensure clear communication and operational alignment
- ensure accurate completion of all employee check-outs and verify the generation of end-of-day reports, including the nightly shift report
- maintain detailed records of VIP guest preferences and requests to personalize future visits and strengthen loyalty
- collaborate with F&B Leadership to ensure the timely renewal of contracts and maintain strong, ongoing relationships of the VIP table owners
- responsible for the interviewing, hiring and training of all front-of-house staff
- aid in ensuring all outlets meet or exceed standards in food quality, safety, and cleanliness
- support the implementation, maintenance, and troubleshooting of Point-of-Sales (POS) systems, ensuring staff are properly trained and equipped to handle system issues, minimize errors, and ensure efficient order processing and billing
- enforce operational policies, procedures, and training programs, with accountability, to maintain consistency, compliance with health and safety regulations, and enhance team performance
- ensure adherence to all local, state, and federal regulations, including health codes, liquor licensing, and labor laws
- ensure a positive guest experience by addressing customer concerns, complaints, and feedback promptly and professionally
- maintain a strong level of teamwork and camaraderie with all food and beverage management and employees, as well as other departments within the company
- responsible for ensuring team member compliance with all company policies and procedures
- responsible for monitoring performance of front-of-house team members, providing feedback to individuals, developing action plans, and ensuring all performance standards are met
- resolve team member conflicts offering guidance, and support to team members, and mediating employee issues
- assist in any areas of the restaurant when staffing constraints require, including front-of-house, back-of-house, or customer service, to ensure smooth operations and maintain high service standards
- ensure cleanliness throughout all outlets on a daily, weekly, and monthly basis, promoting a safe and hygienic environment for staff and guests, while training staff on proper hygiene and safety practices to maintain a clean and safe work environment
- assist in maintaining and updating inventory count sheets monthly, utilizing a sheet-to-shelf approach via FoodTrac to ensure proper stock management
- assist in monitoring all alcohol, non-alcohol and all operating supply ordering, receiving, storage, and ensure the safety and security of all alcohol products in compliance with regulations
- assist in determining work procedures, prepare work schedules, and expedite workflow, when needed
- perform all other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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