Job Overview
Compensation
Hourly
Exact $27.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Job Description
PGA WEST is a premier golf club resort complex recognized as one of the top club resorts in the United States. Known for its superb golf courses, exceptional member services, and comprehensive amenities, PGA WEST offers an exclusive experience to its members and guests, combining luxury, sport, and leisure. The establishment prides itself on delivering high-quality services throughout its operations, particularly within its Food and Beverage department, which plays a critical role in enhancing the overall member and guest experience. PGA WEST employs a dedicated team focused on excellence, innovation, and continuous improvement to maintain its position as a leading resort destination.
The Assistant Food & Beverage Manager position at PGA WEST is a key role designed to support the Food and Beverage department by assisting both the Director and the Manager in achieving optimal performance at every food and beverage outlet. This position is integral to planning and executing operations aligned with the resort's vision to become a top destination. The role involves comprehensive responsibilities including business planning, branding, menu and clubhouse design, service standards training, operational audits, and the creative development of new food and beverage experiences. The Assistant Manager is expected to contribute to the success of the department by fostering a strong team environment, ensuring adherence to health and safety standards, and implementing innovative strategies that enhance the guest experience. The position offers an opportunity for candidates with progressive experience in restaurant management to grow their careers in a dynamic, high-volume environment, contributing to a renowned club resort with an ambitious goal of excellence. This role demands leadership skills, organizational acuity, and a proactive approach to both guest service and back-of-house operations. The Assistant Manager will also be involved in employee development, quality control, cost management, and ensuring the facility remains clean, orderly, and safe at all times, reflecting PGA WEST's commitment to quality and customer satisfaction.
The Assistant Food & Beverage Manager position at PGA WEST is a key role designed to support the Food and Beverage department by assisting both the Director and the Manager in achieving optimal performance at every food and beverage outlet. This position is integral to planning and executing operations aligned with the resort's vision to become a top destination. The role involves comprehensive responsibilities including business planning, branding, menu and clubhouse design, service standards training, operational audits, and the creative development of new food and beverage experiences. The Assistant Manager is expected to contribute to the success of the department by fostering a strong team environment, ensuring adherence to health and safety standards, and implementing innovative strategies that enhance the guest experience. The position offers an opportunity for candidates with progressive experience in restaurant management to grow their careers in a dynamic, high-volume environment, contributing to a renowned club resort with an ambitious goal of excellence. This role demands leadership skills, organizational acuity, and a proactive approach to both guest service and back-of-house operations. The Assistant Manager will also be involved in employee development, quality control, cost management, and ensuring the facility remains clean, orderly, and safe at all times, reflecting PGA WEST's commitment to quality and customer satisfaction.
Job Requirements
- three to five years restaurant management experience
- computer proficiency
- demonstrated skills in accounting
- strong organizational skills
- leadership skills
- problem-solving skills
- local health and alcohol awareness certification
- ability to work nights, weekends and holidays as needed
- ability to lift upwards of 50 lbs to waist height
- ability to stand for extended periods
- ability to handle repetitive motion including computer entry
- ability to operate a golf cart safely
- ability to multitask and work well in a team environment
Job Qualifications
- three to five years restaurant management experience with proven track record of increased sales and high morale
- computer proficiency and demonstrated skills in accounting
- strong organizational, leadership and problem-solving skills
- local health and alcohol awareness certification
- experience in high-volume restaurant experience a plus
- special event / banquet execution experience a plus
- proficient oral and written communication skill
- mature judgment and professionalism in handling all matters
Job Duties
- assist in the vision of pga west becoming one of the top 5 club resorts in the united states focusing on member and guest experience, team development, and reinvestment strategies while delivering financial success to our partners
- have a working knowledge of laws, legal codes, government regulations regarding the food service industry, local liquor laws, health and safety standard and employee on the job injury reporting requirements
- assist director and manager in managing daily operations of food and beverage department
- complete payroll tasks daily
- review time sheets, verify attendance and other earnings, evaluate missed breaks and penalty pay
- assist in hiring, training, and disciplining employees to achieve departmental objectives
- ensure that the staff follow standard operating procedures for operational efficiency
- conduct team meetings to discuss about ongoing issues and recommendations
- educate the staff on health department guidelines and safety and sanitation programs
- establish and enforce standards for food and beverage quality
- analyze guest concerns and recommend corrective actions
- provide outstanding customer services and ensure the elevation of customer satisfaction
- educate the team on how to enhance the guest’s experience
- implement operational strategies to ensure quality and productivity in all areas of the department including banquets
- ensure that the facility is maintained, clean, safe, and organized
- assist in inventory management and cost control activities while maintaining high quality
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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