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Job Overview
Benefits
Competitive wages
Paid vacation
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
sick leave
401k plan
Marriott hotel discounts
Job Description
CMC Hotels is a prominent hospitality company known for its commitment to employee growth and exceptional guest experiences. The company operates a portfolio of hotels and hospitality establishments where the core philosophy revolves around nurturing talent and fostering career development. CMC Hotels believes that the heart of its organization lies in its people, emphasizing that the growth and success of their portfolio directly correlate with the contribution, recognition, and progression of their associates. This philosophy makes CMC Hotels an ideal workplace for individuals looking to thrive and grow within the hospitality industry.\n\nCMC Hotels offers a dynamic work environment where associates... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in housekeeping or related hospitality roles
- Ability to wear approved uniform and nametag
- Capability to perform physical tasks including cleaning and laundry
- Strong communication skills
- Ability to oversee and train staff
- Knowledge of safety procedures and fire safety compliance
- Ability to manage budgets and inventory controls
- Availability to work flexible hours as needed
- Ability to follow corporate policies and procedures
Job Qualifications
- High school diploma or equivalent
- Previous housekeeping or hospitality experience preferred
- Strong leadership and communication skills
- Ability to enforce policies and maintain high standards
- Proficient in inventory and budget management
- Knowledge of safety and fire regulations
- Ability to train and supervise staff effectively
- Detail oriented and organized
- Ability to work collaboratively with management and other departments
Job Duties
- Follow 15/5 rule, make eye contact and smile at 15 feet, greet guest within 5 feet, to ensure complete guest satisfaction
- Must wear approved uniform at all times while working, including nametag
- Responsible for assisting in cleaning rooms or public areas and performing laundry functions as workload may require
- Responsible for establishing and implementing proper standards and procedures for housekeeping staff ensuring brand and corporate standards
- Enforces established policies and procedures for CMC and the hotel’s brand
- Responsible for training all housekeeping and laundry staff according to expectations and standards
- Communicates daily with other management, and department heads and employees to ensure proper operating procedures are in compliance
- Responsible for conducting daily inspections of all areas cleaned by the Housekeeping Department including the guest rooms and public areas
- Record all relevant information on the Housekeeping Inspection Report
- Responsible for installing inventory controls for uniforms, linens and/or supplies to be monitored by issuance procedures and purchasing
- Responsible for inventories of guest supplies and amenities including equipment on an ongoing basis
- Responsible for monitoring and controlling the budget
- Responsible for key control as noted in the housekeeping manual
- Responsible for managing, monitoring and making adjustments to comply with energy conservation program management
- Responsible for ensuring proper maintenance in regard to building, furniture, fixture, and equipment
- Responsible for evaluating condition of furniture, fixtures, décor and make recommendations and assist in the coordination of rehab projects
- Ensures security for the hotel’s customers, employees, and property assets
- Responsible for updating all safety procedures
- Responsible for compliance with fire and safety issues
- Responsible for following and implementing the DND policy to fellow associates, reference Life Safety handbook if necessary
- Responsible for reporting maintenance issues, using the corporate approved tickets, and making sure room is noted as out of order until repair can be made
- Responsible assisting Executive Housekeeper in conducting room attendant training to improve weak areas reflected in the individual’s performance evaluations
- Responsible for assisting the Executive Housekeeper in completing room assignments for the Room Attendants from the Housekeeping Report
- Responsible for serving as the Executive Housekeeper in their absence for days off, sick, vacation or other
- Execute any other tasks or duties deemed necessary by hotel management for the successful operation of the property
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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