Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
recognition programs
Health care options
Dental Insurance
Vision Insurance
Travel Discounts
Paid vacation
paid sick days
Employee assistance program
401(k)
Tuition Reimbursement
Employee Stock Purchase Program
Learning and advancement opportunities
Job Description
Marquee in New Orleans is a distinguished property known for its dedication to excellence in hospitality and guest services. Nestled in the heart of one of the most vibrant cities in the United States, this establishment offers a rich blend of southern charm and modern luxury, making it a popular destination for travelers and locals alike. Marquee prides itself on creating memorable experiences through outstanding customer service, high operational standards, and a welcoming atmosphere for all guests. As a part of the Hilton portfolio, Marquee benefits from a global reputation for quality and a commitment to employee growth and satisfaction. The company culture emphasizes diversity, inclusion, and equal opportunities for all team members, ensuring that every employee feels valued and supported throughout their career journey. With comprehensive health benefits, competitive compensation, and numerous learning and advancement opportunities, Marquee is an employer of choice in the hospitality sector.
The role of Assistant Executive Housekeeper at Marquee in New Orleans is integral to the success and smooth operation of the property’s housekeeping department. This leadership position demands strong management skills to oversee departmental team members, ensuring that all work assignments are executed efficiently and productively. The Assistant Executive Housekeeper will routinely inspect guest units and common areas to maintain impeccable standards of cleanliness and order according to the property’s rigorous expectations. They will also play a vital role in supervising and resolving guest requests and complaints, coordinating efforts with other departments to deliver superior service and guest satisfaction. Inventory management is another significant aspect of this role, as the Assistant Executive Housekeeper helps maintain accurate records of linens and supplies, ensuring availability and minimizing waste.
In addition, the position requires vigilance in securing all departmental assets, equipment, and supplies, guaranteeing that all items are properly locked and safeguarded. Safety is paramount; therefore, the Assistant Executive Housekeeper is responsible for ensuring that all staff complies with OSHA regulations and company safety policies. This includes the investigation and reporting of accidents when they occur, which helps in implementing corrective actions to prevent future incidents. The role also includes adherence to corporate purchasing policies, overseeing bids from outside contractors, managing budgets, and keeping departmental schedules on track. This dynamic position requires flexibility and a willingness to take on additional duties or special projects as assigned by leadership.
At Marquee, this role offers a unique opportunity for individuals who are passionate about hospitality and leadership to thrive in a supportive and growth-oriented environment. With a focus on people-first culture, employees benefit from competitive health care options, a comprehensive paid vacation program, employee assistance programs, and financial benefits such as a 401(k) plan with company match, stock purchase programs, and tuition reimbursement. Travel discounts for Hilton team members add an extra perk for those who enjoy exploring new destinations. If you possess strong organizational and interpersonal skills, a high level of professionalism, and relevant supervisory experience, this position provides a rewarding career path where your contributions directly impact guest experiences and operational success.
The role of Assistant Executive Housekeeper at Marquee in New Orleans is integral to the success and smooth operation of the property’s housekeeping department. This leadership position demands strong management skills to oversee departmental team members, ensuring that all work assignments are executed efficiently and productively. The Assistant Executive Housekeeper will routinely inspect guest units and common areas to maintain impeccable standards of cleanliness and order according to the property’s rigorous expectations. They will also play a vital role in supervising and resolving guest requests and complaints, coordinating efforts with other departments to deliver superior service and guest satisfaction. Inventory management is another significant aspect of this role, as the Assistant Executive Housekeeper helps maintain accurate records of linens and supplies, ensuring availability and minimizing waste.
In addition, the position requires vigilance in securing all departmental assets, equipment, and supplies, guaranteeing that all items are properly locked and safeguarded. Safety is paramount; therefore, the Assistant Executive Housekeeper is responsible for ensuring that all staff complies with OSHA regulations and company safety policies. This includes the investigation and reporting of accidents when they occur, which helps in implementing corrective actions to prevent future incidents. The role also includes adherence to corporate purchasing policies, overseeing bids from outside contractors, managing budgets, and keeping departmental schedules on track. This dynamic position requires flexibility and a willingness to take on additional duties or special projects as assigned by leadership.
At Marquee, this role offers a unique opportunity for individuals who are passionate about hospitality and leadership to thrive in a supportive and growth-oriented environment. With a focus on people-first culture, employees benefit from competitive health care options, a comprehensive paid vacation program, employee assistance programs, and financial benefits such as a 401(k) plan with company match, stock purchase programs, and tuition reimbursement. Travel discounts for Hilton team members add an extra perk for those who enjoy exploring new destinations. If you possess strong organizational and interpersonal skills, a high level of professionalism, and relevant supervisory experience, this position provides a rewarding career path where your contributions directly impact guest experiences and operational success.
Job Requirements
- 3 years of prior supervisory experience
- 3 years in a related housekeeping role
- high school diploma
- organizational and interpersonal skills
Job Qualifications
- 3 years of prior supervisory experience
- 3 years in a related housekeeping role
- organizational and interpersonal skills
- high school diploma
- knowledge of and ability to implement all departmental policies, procedures, safety standards, including OSHA, blood-borne pathogens and grooming standards
- knowledge of proper usage of all cleaners and cleaning equipment
Job Duties
- Acts as lead for the department, manages and coordinates all departmental team members in their various work assignments to ensure a department that is run efficiently and productively
- routinely inspect units and common areas to ensure they are in compliance with departmental standards
- supervise guest requests and complaints, resolving issues and coordinating efforts with other departments as vital to provide excellence in service
- assist in ensuring that an accurate inventory of linens and supplies is maintained
- ensure all assets, equipment, supplies and storage are accurately locked and secured
- may investigate accidents and initiate accident reports, recommending appropriate corrective action
- ensure all departmental staff is working safely and in accordance with OSHA regulations
- adhere to corporate required purchasing policies and controls to include all outside contractor bids, budgets and schedules
- may be required to do other duties and special projects as assigned by your leader
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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