ASSISTANT EXECUTIVE HOUSEKEEPER (FULL TIME ASSISTANT MANAGER)
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,304.00 - $78,750.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Employee stock purchase plan
complimentary hotel stays
Job Description
Mission Pacific and The Seabird Beach Resorts, part of the Independent Collection by Hyatt, represent a distinguished hospitality brand renowned for delivering luxurious and unique guest experiences. These resorts are set in picturesque locations that attract discerning travelers seeking a blend of comfort, elegance, and impeccable service. As part of a global hospitality leader like Hyatt, these properties emphasize a culture of empowerment, creativity, and high energy among their team members, fostering an environment where employees are encouraged to thrive both personally and professionally.
The Assistant Executive Housekeeper role at these resorts is not a conventional housekeeping position; it is a leadership opportunity designed for individuals who embody the luxury lifestyle experience and are adept at managing teams to deliver best-in-class service. This role is crucial in maintaining the highest standards of cleanliness and service quality across all guest and public areas of the properties. The Assistant Executive Housekeeper works closely with the Executive Housekeeper in overseeing day-to-day operations, ensuring staff are well-trained, schedules are efficiently managed, and communication between departments flows seamlessly.
This position demands a proactive leader who can inspire and motivate housekeeping attendants to deliver exceptional guest experiences consistently. The Assistant Executive Housekeeper is also responsible for inventory management, quality control through regular inspections, and ensuring compliance with safety and security policies, including OSHA and ADA standards. The role includes administrative duties such as reviewing payroll timecards and conducting performance reviews, demonstrating its comprehensive nature.
The salary range for the Assistant Executive Housekeeper is competitive, between $70,304 and $78,750 annually, reflecting the level of expertise and leadership required. Hyatt offers a generous benefits package that supports the well-being and development of its employees. Benefits include complimentary and discounted hotel stays worldwide, medical, dental and vision insurance, retirement savings plans with employer match, and employee stock purchase options, among others. This on-site role not only offers a stable career path within a globally recognized hotel brand but also the opportunity to contribute to a dynamic team environment where customer and employee satisfaction are top priorities.
The Assistant Executive Housekeeper role at these resorts is not a conventional housekeeping position; it is a leadership opportunity designed for individuals who embody the luxury lifestyle experience and are adept at managing teams to deliver best-in-class service. This role is crucial in maintaining the highest standards of cleanliness and service quality across all guest and public areas of the properties. The Assistant Executive Housekeeper works closely with the Executive Housekeeper in overseeing day-to-day operations, ensuring staff are well-trained, schedules are efficiently managed, and communication between departments flows seamlessly.
This position demands a proactive leader who can inspire and motivate housekeeping attendants to deliver exceptional guest experiences consistently. The Assistant Executive Housekeeper is also responsible for inventory management, quality control through regular inspections, and ensuring compliance with safety and security policies, including OSHA and ADA standards. The role includes administrative duties such as reviewing payroll timecards and conducting performance reviews, demonstrating its comprehensive nature.
The salary range for the Assistant Executive Housekeeper is competitive, between $70,304 and $78,750 annually, reflecting the level of expertise and leadership required. Hyatt offers a generous benefits package that supports the well-being and development of its employees. Benefits include complimentary and discounted hotel stays worldwide, medical, dental and vision insurance, retirement savings plans with employer match, and employee stock purchase options, among others. This on-site role not only offers a stable career path within a globally recognized hotel brand but also the opportunity to contribute to a dynamic team environment where customer and employee satisfaction are top priorities.
Job Requirements
- high school diploma or equivalent
- 2+ years of progressive hotel rooms management experience, preferably with Hyatt
- previous experience in housekeeping
- strong customer service orientation
- excellent communication skills in English
- proficiency in Microsoft Word and Excel
- ability to lead and motivate a team
- strong organizational and administrative skills
- ability to work collaboratively with other departments
- compliance with OSHA and ADA policies
- preferred Spanish language skills
Job Qualifications
- demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
- 2+ years or more of progressive hotel Rooms Management experience (typically with Hyatt)
- previous hotel experience in Housekeeping
- service oriented style with professional presentations skills
- must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- clear concise written and verbal communication skills in English
- must be proficient in Microsoft Word and Excel
- must have excellent organizational, interpersonal and administrative skills
- must work well with others and hold all staff to the same standard
- preferred Spanish language skills
Job Duties
- assists the Executive Housekeeper in the smooth and efficient running of the housekeeping department, ensuring all policies and procedures are strictly adhered to
- ensures Housekeeping Attendants deliver exceptional guest service at all times
- conducts regular inspections of rooms, ensuring that inspection program and standards of cleanliness is maintained at all times
- prepares and posts weekly work schedules, making sure that they reflect business needs and other key performance indicators
- review, verify and approve timecards for payroll processing
- responsible for inventory and purchasing of supplies, working closely with vendors to assure proper pricing, delivery and maintenance
- assure all safety and security policies and procedures are followed
- works closely with other departments in a supportive and flexible manner to ensure daily operation runs smoothly
- ensures all daily arrival V.I.P. rooms, special request rooms and long stay guest rooms are prepared with the appropriate welcome and other amenities
- assists in conducting annual performance reviews
- ensure OSHA and ADA policies are adhered to
- coach and counsel employees to reflect Hyatt service standards and procedures
- ensure Housekeeping staff is at 100% compliance with all required trainings
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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