Assistant Executive Housekeeper

Sioux Falls, SD, USA|

Job Overview

Employment Type

Full-time

Work Schedule

Weekend Shifts

Benefits

Medical insurance

Dental Insurance

PTO

competitive pay

401(k) retirement plan

Life insurance

Disability insurance

Hotel Room Discounts

ongoing training

Career Development

Job Description

Regency Hotel Management is a renowned leader in hotel management, established in 1965. With decades of expertise, the company excels in driving maximum profitability while enhancing asset value for its clients. Known for its hands-on approach, Regency Hotel Management employs a dedicated team of hotel management professionals committed to providing personalized and expert guidance to each property under its care. The company operates across multiple locations and continues to expand its team of motivated and passionate individuals who share a passion for hospitality and excellence. The work environment is shaped by a commitment to equal opportunity, fostering diversity and inclusion by prohibiting discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic.

The Executive Housekeeper at Regency Hotel Management plays a pivotal role in leading, supporting, and directing all housekeeping and laundry operations within the hotel. This leadership role is essential in ensuring the highest standards of cleanliness, comfort, and presentation are maintained throughout the guests' environment. The Executive Housekeeper supervises teamwork and coordination among housekeeping staff, facilitating the completion of daily tasks that guarantee exceptional guest experiences. This role requires a professional demeanor, excellent communication, and strong organizational skills to maintain both guest and associate satisfaction at optimal levels.

This position demands flexibility, including working weekends and holidays to accommodate hotel operational needs. Monitoring and maintaining room quality in line with hotel objectives is key, along with overseeing cleanliness in guest rooms, public areas, storage, laundry, and restrooms. The Executive Housekeeper is responsible for managing labor costs and productivity, establishing and maintaining cost control for staffing, linens, inventories, and cleaning supplies. They conduct inventories to ensure proper stock levels, prepare for audits, and collaborate with management teams to implement improvements. The role also involves compiling and reporting accurate guest room statuses to the front office to ensure smooth communication across departments. This comprehensive role offers an opportunity for ongoing training and career development within a company that values excellence and hospitality leadership.

Job Requirements

High school diploma or GED required
Experience in all aspects of housekeeping in a large, multi-use facility required
Previous supervisory experience
Excellent written and verbal communication skills
Must be flexible with working nights, weekends, and holidays
Hotel department uniform is required
Must maintain a neat, clean and well-groomed appearance
Climb steps in hotels that do not provide elevators
Push and pull heavy equipment of up to 50 lbs for extended periods of time
Lift 35 lbs occasionally
Must be reliable and have own transportation

Job Qualifications

High school diploma or GED required
Experience in all aspects of housekeeping in a large, multi-use facility required
Previous supervisory experience
Excellent written and verbal communication skills
Must be flexible with working nights, weekends, and holidays
Hotel department uniform is required
Must maintain a neat, clean and well-groomed appearance
Climb steps in hotels that do not provide elevators
Push and pull heavy equipment of up to 50 lbs for extended periods of time
Lift 35 lbs occasionally
Must be reliable and have own transportation

Job Duties

Supervise, direct, assist, facilitate, coordinate and verify the completion of housekeeping tasks assigned to staff to provide our guests with the highest quality of standard
Maintain a professional department by ensuring high levels of guest and associate satisfaction
Maintain room quality based on hotel objectives
Monitor and maintain a level of cleanliness in rooms, storage areas, laundry, restrooms, and public areas
Compile and report accurate status of guest rooms to front office
Maintain productivity and labor cost goals
Establish and maintain cost control systems for staffing linen inventories and cleaning supplies
Conduct inventories of linen, supplies, and equipment
Ensure quality services are rendered in meeting guest needs and that guest relations are enhanced
Ensure satisfactory scores with brand by preparing for audits, evaluating results, and collaborating with management and team with necessary improvements
Other duties as assigned