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Assistant Executive Housekeeper

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $64,000.00
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Work Schedule

Standard Hours
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Benefits

career growth and advancement
Affordable benefits after 30 days
Referral bonuses up to 500
Free and discounted room nights
Paid Time Off
Healthcare FSA
Financial perks
Employee assistance program
Retail Discounts

Job Description

Hyatt Regency New Orleans is one of the city's premier hotels, strategically located in the heart of downtown just steps from the iconic Superdome. Known for its vibrant hospitality scene, the hotel frequently hosts large conventions and welcomes guests from around the globe. As part of a global brand, Hyatt Regency New Orleans upholds the highest standards of service, luxury, and guest satisfaction. The hotel is committed to creating an exceptional guest experience through meticulous attention to cleanliness, organization, and overall comfort, fostering an environment where guests can truly relax and enjoy their stay.

The role of Assistant Executive Housekeeper at Hyatt Regency New Orleans is a dynamic and vital position within the hotel's leadership team. This full-time role offers a competitive salary and presents an outstanding opportunity for individuals passionate about hospitality and service excellence to advance their careers in a fast-paced, internationally recognized hotel. The Assistant Executive Housekeeper supports the daily operations of the housekeeping department, ensuring that guest rooms, public spaces, and back-of-house areas consistently meet and exceed Hyatt’s rigorous cleanliness and service standards.

This position is ideal for a hands-on leader who thrives in a busy environment and values teamwork, attention to detail, and guest satisfaction. The Assistant Executive Housekeeper plays a crucial role in managing a diverse team of room attendants, housepersons, and public area staff, consistently driving performance through coaching, training, and effective communication. They are responsible for overseeing scheduling, payroll, and staffing, ensuring the department runs smoothly and meets business demands efficiently.

Key responsibilities include conducting thorough inspections of guest rooms and public areas, managing inventory levels, assisting with ordering supplies and linens, and collaborating closely with other hotel departments such as engineering and front office. The role demands adherence to safety and sanitation guidelines, as well as Hyatt’s brand standards. Additionally, the Assistant Executive Housekeeper supports special projects and departmental initiatives led by the Executive Housekeeper, contributing to the overall operational excellence of the hotel.

This position offers a unique opportunity for professionals dedicated to hospitality management to develop leadership skills within a supportive and growth-oriented company culture. Hyatt strongly promotes career advancement from within, providing comprehensive training, skills development, and a clear path for employees to climb the career ladder. Working at Hyatt Regency New Orleans means joining a team committed not only to guest satisfaction but also to employee well-being, with competitive benefits and a supportive work environment focused on professional growth and personal fulfillment.

Job Requirements

  • Degree from an accredited university
  • 2-3 years of progressive hotel rooms management experience
  • Proficient in Microsoft Word and Excel
  • Excellent organizational interpersonal and administrative skills
  • Strong communication and leadership abilities
  • Ability to work in a fast-paced environment
  • Commitment to exceptional guest service
  • Ability to interact effectively with diverse populations
  • High energy and entrepreneurial spirit
  • Ability to manage staffing payroll and scheduling

Job Qualifications

  • A true desire to satisfy the needs of others in a fast paced environment
  • Refined verbal and written communication skills
  • Demonstrated ability to effectively interact with people of diverse socioeconomic cultural disability and ethnic backgrounds
  • 2-3 years of progressive hotel rooms management experience
  • Service oriented style with professional presentations skills
  • Degree from an accredited university hotel hospitality degree an asset
  • Must possess the following strengths high energy entrepreneurial spirit motivational leader effective communicator effective in providing exceptional customer service and ability to improve the bottom line
  • Must be proficient in Microsoft Word and Excel
  • Must have excellent organizational interpersonal and administrative skills

Job Duties

  • Assist in managing daily housekeeping operations including room attendants housepersons and public area teams
  • Ensure all guest rooms and public spaces meet cleanliness presentation and brand standards
  • Support scheduling payroll and staffing to meet business demands
  • Conduct inspections of guest rooms floors and common areas
  • Monitor inventory levels and assist with ordering supplies and linens
  • Provide coaching training and ongoing development to housekeeping colleagues
  • Respond promptly to guest requests and service recovery situations

Job Criteria

Experience

Mid Level (3-7 years)


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