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ASSISTANT EXECUTIVE HOUSEKEEPER

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $73,600.00 - $90,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career development opportunities
supportive work environment
competitive salary

Job Description

Hyatt Hotels Corporation is a globally recognized hospitality leader renowned for its commitment to exceptional guest experiences and outstanding service. With a portfolio encompassing luxury and business hotels across the world, Hyatt focuses on delivering quality accommodations and personalized service tailored to the needs of a diverse clientele. The Hyatt Regency San Francisco Airport is part of this distinguished network, offering guests a blend of comfort, efficiency, and warm hospitality. As a major player in the hotel industry, Hyatt invests extensively in developing its workforce and nurturing a culture that values innovation, diversity, and career growth. Emphasizing a guest-centered approach, Hyatt associates are dedicated to creating memorable experiences that ensure guests choose Hyatt not only for its facilities but most importantly for the attentiveness and care demonstrated by its staff.

The role of Assistant Executive Housekeeper at Hyatt Regency San Francisco Airport is pivotal in maintaining the high standards of cleanliness and service that Hyatt guests expect. This position is responsible for assisting in the comprehensive oversight of all housekeeping operations including guest rooms, public areas, and night cleaning services. The Assistant Executive Housekeeper must have a solid understanding of housekeeping procedures, laundry operations, and inventory management of cleaning supplies to ensure smooth daily operations. This role emphasizes maintaining safety and security policies, critical in protecting both guests and staff. Moreover, experience with turndown service and catering to special guests such as VIPs and foreign dignitaries enhances the ability to deliver bespoke guest services, reflecting Hyatt's dedication to excellence.

Key responsibilities include staff training, development, and scheduling to optimize team performance and maintain service quality. The Assistant Executive Housekeeper reports directly to the Director of Housekeeping and plays a vital role in promoting a workplace atmosphere that fosters customer satisfaction as well as associate engagement. This leadership role requires a keen eye for detail and strong communication skills to effectively manage interactions with guests and collaborate seamlessly across departments. Hyatt offers a competitive salary range from $73,600 to $90,000 for this role, reflecting the candidate's experience and education. Hyatt is committed to equality and inclusion, ensuring all qualified applicants receive fair consideration without discrimination based on race, gender, sexual orientation, disability, or veteran status. Working at Hyatt means joining a company that values career advancement, job enrichment, and supportive work environments, making it an ideal career choice for candidates ready to embrace new challenges and success.

Job Requirements

  • high school diploma or equivalent
  • 1-3 years of progressive experience in hotel rooms management preferred
  • strong communication skills
  • ability to work effectively in a fast-paced environment
  • proficiency in Microsoft Word and Excel
  • exceptional organizational and leadership skills
  • capability to train and schedule staff effectively

Job Qualifications

  • a true desire to satisfy the needs of others in a fast-paced environment
  • refined verbal and written communication skills
  • demonstrated ability to effectively interact with diverse socioeconomic, cultural, disability, and ethnic backgrounds
  • 1-3 years of progressive hotel rooms management experience preferred
  • service oriented style with professional presentation skills
  • possesses strengths of high energy, entrepreneurial spirit, motivational leadership, effective communication, and ability to improve the bottom line
  • proficiency in Microsoft Word and Excel
  • excellent organizational, interpersonal and administrative skills

Job Duties

  • assist in oversight of housekeeping areas including public spaces and night cleaning
  • ensure adherence to safety and security policies
  • manage housekeeping and laundry supplies and inventory
  • assist in staff training, development, and scheduling
  • provide exceptional customer service especially for VIP and special guests
  • collaborate with other departments to enhance guest experience
  • maintain high standards of cleanliness and presentation

Job Criteria

Experience

Mid Level (3-7 years)


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