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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $63,000.00 - $78,750.00
Work Schedule
Flexible
Benefits
Health Insurance
401(k)
401(k) matching
Fitness Reimbursement
Paid Time Off
discounted room nights
complimentary room nights
Complimentary Meals
on-site bike rack
Job Description
Park Hyatt Chicago is a luxurious and sophisticated hotel located in the prestigious Gold Coast neighborhood of Chicago. As a Forbes Four-Star property, it epitomizes modern elegance through an intimate, art-forward environment that blends contemporary design with personalized service. The hotel is renowned for its refined atmosphere that combines tranquility and residential warmth, creating an unparalleled guest experience. Every aspect of the hotel is carefully crafted to promote serenity—from its peaceful guestrooms to its culinary artistry and wellness offerings, all designed to provide guests with a restorative and indulgent stay. The Housekeeping team plays a vital role in maintaining this... Show More
Job Requirements
- minimum 2-3 years leadership experience in hotel housekeeping or rooms division
- hospitality degree preferred
- knowledge of Forbes Travel Guide standards
- strong leadership and communication skills
- ability to manage and motivate teams
- experience in guest service and hospitality operations
- organizational and time management skills
- proficiency with Microsoft Office and property management software
- excellent problem-solving and interpersonal skills
- flexible schedule including evenings, weekends, holidays
Job Qualifications
- 2-3 years min leadership experience in hotel housekeeping or rooms division, preferably in a luxury or Forbes-rated property
- degree in hospitality or hotel management preferred
- deep familiarity with Forbes Travel Guide standards
- proven leadership skills with ability to motivate and cultivate high-performing teams
- excellent verbal and written communication skills
- demonstrated guest anticipation and service excellence
- strong interpersonal and collaborative skills
- exceptional organizational and time management abilities
- proficiency in Microsoft Word, Excel, and property management systems
- problem-solving skills with composed, solutions-oriented approach
- availability to work flexible schedules including evenings, weekends, and holidays
Job Duties
- lead and inspire a housekeeping team including room attendants, turn down attendants, housepersons, and public area attendants
- conduct meticulous inspections of guest rooms and public spaces to ensure impeccable cleanliness and presentation
- oversee inventory management and ordering of housekeeping supplies
- develop and implement efficient departmental schedules
- participate in onboarding, training, and ongoing development of housekeeping staff
- collaborate with Front Office, Engineering, Food & Beverage, and other departments to ensure smooth operations
- resolve guest concerns and operational issues with professionalism and discretion
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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