Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Hyatt is a globally recognized hospitality company known for its dedication to providing exceptional guest experiences through attentive and caring service by its associates. As a luxury hotel brand, Hyatt offers a dynamic work environment where innovation, diversity, and guest satisfaction are at the forefront of its operations. The company's commitment to excellence in customer service has made it a preferred destination for travelers seeking comfort, quality, and outstanding hospitality.
The role of Assistant Executive Housekeeper at Hyatt is pivotal to maintaining the high standards of cleanliness and guest satisfaction that the brand is known for. This position is responsible for assisting in the oversight of the entire housekeeping department, which includes managing public areas and night cleaning activities. The Assistant Executive Housekeeper must have a comprehensive understanding of housekeeping and laundry supplies and pars, ensuring that all safety and security procedures are strictly followed to maintain a safe environment for both guests and staff.
This role also involves specialized knowledge such as turndown service and catering to the unique needs of VIP guests and foreign dignitaries, which requires tactfulness and attention to detail. The Assistant Executive Housekeeper plays an essential role in staff training, development, and scheduling to promote operational efficiency and uphold Hyatt's service excellence. Reporting directly to the Executive Housekeeper, this position demands a proactive approach and excellent interpersonal skills to collaborate effectively with guests, housekeeping team members, and other hotel departments.
Hyatt values leadership qualities such as high energy, motivation, effective communication, and a service-oriented style. The Assistant Executive Housekeeper is expected to contribute to a positive work atmosphere that ensures satisfaction for both customers and associates. This opportunity is ideal for professionals who have progressive experience in hotel rooms management and are looking to take on a leadership role within a prestigious hospitality company. Proficiency in Microsoft Word and Excel, strong organizational skills, and the ability to meet the challenges of a fast-paced environment are essential for success in this role.
The role of Assistant Executive Housekeeper at Hyatt is pivotal to maintaining the high standards of cleanliness and guest satisfaction that the brand is known for. This position is responsible for assisting in the oversight of the entire housekeeping department, which includes managing public areas and night cleaning activities. The Assistant Executive Housekeeper must have a comprehensive understanding of housekeeping and laundry supplies and pars, ensuring that all safety and security procedures are strictly followed to maintain a safe environment for both guests and staff.
This role also involves specialized knowledge such as turndown service and catering to the unique needs of VIP guests and foreign dignitaries, which requires tactfulness and attention to detail. The Assistant Executive Housekeeper plays an essential role in staff training, development, and scheduling to promote operational efficiency and uphold Hyatt's service excellence. Reporting directly to the Executive Housekeeper, this position demands a proactive approach and excellent interpersonal skills to collaborate effectively with guests, housekeeping team members, and other hotel departments.
Hyatt values leadership qualities such as high energy, motivation, effective communication, and a service-oriented style. The Assistant Executive Housekeeper is expected to contribute to a positive work atmosphere that ensures satisfaction for both customers and associates. This opportunity is ideal for professionals who have progressive experience in hotel rooms management and are looking to take on a leadership role within a prestigious hospitality company. Proficiency in Microsoft Word and Excel, strong organizational skills, and the ability to meet the challenges of a fast-paced environment are essential for success in this role.
Job Requirements
- True desire to satisfy the needs of others in a fast-paced environment
- Refined verbal and written communication skills
- Ability to effectively interact with people of diverse cultural, disability, and ethnic backgrounds
- 2-3 years of progressive hotel rooms management experience
- Service oriented style with professional presentation skills
- Hotel/hospitality degree is an asset
- Proficiency in Microsoft Word and Excel
- Excellent organizational, interpersonal and administrative skills
- High energy and entrepreneurial spirit
- Motivational leadership and effective communication skills
Job Qualifications
- Service oriented style with professional presentation skills
- Demonstrated ability to interact with diverse cultural, disability, and ethnic backgrounds
- 2-3 years of progressive hotel rooms management experience
- Hotel/hospitality degree is an asset
- Proficiency in Microsoft Word and Excel
- Excellent organizational, interpersonal, and administrative skills
- High energy and entrepreneurial spirit
- Motivational leadership and effective communication skills
- Ability to provide exceptional customer service and improve the bottom line
Job Duties
- Assist in the oversight of housekeeping area including public spaces and night cleaning
- Ensure compliance with safety and security policies and procedures
- Manage housekeeping and laundry supplies and pars
- Provide turndown service and attend to special needs of VIP guests and foreign dignitaries
- Conduct staff training, development, and scheduling
- Promote customer and associate satisfaction
- Collaborate effectively with guests, team members, and other departments
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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