ASSISTANT EXECUTIVE HOUSEKEEPER

Tampa, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Day Shifts

Fixed Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career development opportunities

supportive work environment

Job Description

Hyatt is a globally recognized hospitality company committed to delivering exquisite guest experiences through personalized services and meticulous attention to detail. Known for its distinctive blend of luxury and warmth, Hyatt fosters an environment where associates thrive and guests feel genuinely valued. The company operates a diverse portfolio of hotels, resorts, and residences worldwide, emphasizing innovation, sustainability, and community involvement as core elements of its business philosophy. As a leader in the hospitality industry, Hyatt invests heavily in employee development, offering extensive career growth opportunities, supportive workplace culture, and a clear pathway for advancement. This approach is driven by the company belief that motivated and well-trained staff are the backbone of superior guest service and operational excellence.

The role of Assistant Executive Housekeeper at Hyatt is pivotal to maintaining the high standards of cleanliness, safety, and hospitality that the brand is known for. This position involves assisting in the management of the entire housekeeping department, including the oversight of public areas and night cleaning operations. The Assistant Executive Housekeeper ensures that all housekeeping and laundry supplies are adequately stocked and managed efficiently while strictly adhering to the company’s safety and security protocols. The individual in this role is expected to possess a comprehensive understanding of housekeeping procedures, including turndown service and the special requirements of VIP guests and foreign dignitaries.

This position entails a significant leadership component, including staff training, development, and scheduling to ensure smooth daily operations and optimal team performance. The Assistant Executive Housekeeper actively fosters a positive and productive work atmosphere that prioritizes customer satisfaction and associate engagement. Reporting directly to the Executive Housekeeper, this role requires sharp attention to detail, the ability to communicate effectively with guests and team members across departments, and a service-driven mindset. Hyatt values associates who are passionate about hospitality and willing to embrace the dynamic pace of a luxury hotel environment. The successful candidate will join a supportive but performance-oriented workplace that rewards dedication and excellence with comprehensive benefits and career development pathways.

Job Requirements

2-3 years of progressive hotel rooms management experience preferred
proficiency in Microsoft Word and Excel
clear and concise written and verbal communication skills in English
excellent organizational and interpersonal skills
ability to train and develop staff
strong attention to detail
ability to follow safety and security policies and procedures

Job Qualifications

a true desire to satisfy the needs of others in a fast paced environment
demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
2-3 years of progressive hotel rooms management experience preferred
service oriented style with professional presentation skills
high energy, entrepreneurial spirit, motivational leadership ability
effective communication and exceptional customer service skills
clear concise written and verbal communication skills in English
proficiency in Microsoft Word and Excel
excellent organizational, interpersonal, and administrative skills

Job Duties

assist in the oversight of the entire housekeeping area including public areas and night cleaning
manage housekeeping and laundry supplies and pars ensuring availability and quality
enforce all safety and security policies and procedures within the department
conduct staff training, development, and scheduling to maintain optimal service levels
provide turndown service and cater to special needs of VIP guests and foreign dignitaries
promote customer and associate satisfaction through leadership and effective communication
report operational status and issues directly to the Executive Housekeeper