Job Overview

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Compensation

Hourly
Range $20.00 - $22.00
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
work-life balance initiatives

Job Description

Our client is a reputable hotel committed to providing exceptional guest experiences through outstanding hospitality and impeccable service. Known for its welcoming atmosphere and high standards, this hotel seeks to maintain its reputation by ensuring cleanliness, comfort, and a positive environment for both guests and employees. The establishment values professionalism, teamwork, and consistent quality in every aspect of its operations. As a vibrant hub for travelers, the hotel prides itself on creating memorable stays that encourage repeat visits and positive word-of-mouth recommendations. By investing in skilled personnel and effective management, the hotel continues to excel in the competitive hospitality industry.\n\nThe role of the Assistant Housekeeping Manager is vital within the hotel’s operations. This position is responsible for supporting the Executive Housekeeper in overseeing the housekeeping department, ensuring that the cleanliness standards are met throughout guest rooms, public areas, and laundry facilities. The Assistant Housekeeping Manager plays a crucial role in managing the housekeeping team, monitoring their daily tasks, and maintaining a positive and cooperative work environment. This role requires an individual with leadership capabilities, attention to detail, and a commitment to guest satisfaction. In addition to managing staff, the Assistant Housekeeping Manager ensures that training objectives and development plans are completed and that all housekeeping employees are equipped with the skills necessary to deliver service excellence. The successful candidate will take part in maintaining quality standards that uphold the hotel’s esteemed reputation and contribute to an inviting atmosphere for guests. This position demands bilingual abilities in Spanish and English, both spoken and written, to effectively communicate with a diverse team and clientele. Experience in hotel housekeeping and prior leadership experience in a similar setting is essential to perform the day-to-day operations effectively. This opportunity offers a chance to work in a dynamic, guest-oriented environment where professional growth and teamwork are highly valued. The Assistant Housekeeping Manager is integral in fostering a seamless operation and delivering top-tier cleanliness and service standards consistently.

Job Requirements

  • Experience in hotel housekeeping
  • Experience leading a team
  • Bilingual Spanish and English speaking and writing abilities preferred
  • Strong organizational skills
  • Excellent communication skills
  • Ability to work well under pressure
  • Commitment to maintaining high standards of cleanliness

Job Qualifications

  • Experience in hotel housekeeping
  • Experience leading a team
  • Ability to organize day-to-day operations
  • Bilingual abilities in Spanish and English preferred
  • Strong communication skills
  • Commitment to guest satisfaction
  • Ability to maintain high cleanliness standards

Job Duties

  • Managing the housekeeping team
  • Assisting the Executive Housekeeper in managing the housekeeping department including laundry and public areas
  • Maintaining cleanliness by ensuring guest rooms and public areas meet hotel standards
  • Monitoring and assisting housekeeping staff in their daily duties
  • Informing housekeeping managers of any discrepancies
  • Ensuring guest satisfaction and compliance with quality standards
  • Maintaining a positive and cooperative work environment
  • Training staff to meet and exceed service standards

Job Criteria

Experience

Mid Level (3-7 years)


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