Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $22.00
Benefits
competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k with employer match
Paid PTO
Uniforms Provided
team member hotel discount program
Job Description
Ascent Hospitality is a well-established hospitality management company known for its extensive portfolio of hotels and an ambitious pipeline of new properties and acquisitions. The company prides itself on a culture deeply rooted in creating memorable experiences for both team members and guests. Unlike many companies focused solely on growth metrics, Ascent Hospitality places a strong emphasis on people, ensuring that their team collaborates effectively with a unified purpose. This environment fosters a positive workplace culture that motivates employees to excel and deliver exceptional service consistently. The company offers various opportunities for growth and values strong communication, adaptability, and a... Show More
Job Requirements
- Prior experience in a supervisor or manager role
- Experience in a hotel preferred
- Excellent communication and organizational skills
- Basic math skills
- Ability to supervise and plan activities
- Conflict management skills
- Clear verbal and written communication
- Adaptability in leadership style
- Ability to motivate and direct groups
- Prior housekeeping experience required
- Strong initiative and work ethic
- Regular attendance and punctuality
- Availability to work weekends, holidays, and irregular hours
- Attention to detail
- Customer service focus
- Strong multitasking and organizational abilities
- Ability to work in a fast-paced setting
- Excellent verbal and written communication
- Good time and project management skills
Job Qualifications
- Prior housekeeping experience in a hospitality setting preferred
- Strong communication skills both written and verbal
- Excellent organizational skills
- Basic mathematical skills
- Ability to apply supervisory principles and techniques
- Ability to plan and organize activities of others
- Conflict resolution skills in a team environment
- Ability to clearly express ideas
- Adaptable leadership style
- Ability to motivate and guide team members
- Strong initiative and work ethic
- Punctual, reliable, and regular attendance
- Customer service oriented
- Multitasking and time management skills
- Ability to work in a fast-paced environment
Job Duties
- Ensure and maintain cleanliness, service and product quality standards for guest rooms, public spaces, offices, banquet/meeting/conference rooms in accordance with health, sanitation and safety standards
- Monitor team member performance and provide feedback, communicate concerns to Executive Housekeeper
- Monitor and maintain inventory control of linen and room supplies
- Perform opening and closing procedures for housekeeping department as needed
- Conduct daily physical inspections of rooms to ensure cleanliness and readiness for guest check-in
- Provide feedback to room attendants regarding room deficiencies
- Clean and prepare rooms as necessary
- Report maintenance issues immediately
- Communicate room status to all divisions
- Assist with training efforts throughout housekeeping department
- Promote and enforce brand culture within housekeeping department
- Demonstrate core ideology daily
- Smoothly handle rushed and transferred rooms
- Organize and prepare housekeeping carts for daily work
- Operate with a guest satisfaction urgency
- Promote and encourage teamwork
- Monitor and log key control
- Back up Executive Housekeeper duties as needed
- Provide guests with information about hotel services and amenities
- Monitor proper usage of chemicals and cleaning supplies and ensure proper hazardous labeling
- Assist in creating weekly schedules for housekeeping and laundry staff
- Collaborate with Front Office team to ensure guest room satisfaction
- Assist with supervision of laundry operations
- Work with maintenance for laundry equipment upkeep
- Ensure housekeeping and laundry supply inventory is ordered and stored properly
- Log and report lost and found items
- Ensure storage areas are locked and housekeeping sheets are turned in
- Maintain cleanliness of public hotel areas
- Ensure excellence in guest room cleanliness
Job Location
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