Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Company-paid Life Insurance
short-term disability
long-term disability
401(k) retirement plan
Paid Time Off
Employee assistance program
employee dining discounts
hotel discounts
Professional development opportunities
employee recognition programs
Job Description
Located on the prestigious campus of Duke University, the JB Duke Hotel is a distinguished AAA Four Diamond establishment renowned for its modern design, elevated service standards, and exceptional event experiences. This luxury hotel caters to a diverse clientele, hosting everything from high-level corporate meetings to intimate social celebrations. The JB Duke Hotel offers a dynamic and fast-paced environment where attention to detail and guest satisfaction are of utmost importance. As part of the vibrant Duke University community, the hotel combines a sophisticated atmosphere with top-tier hospitality, ensuring every guest enjoys a memorable visit.
The Assistant Events Manager role at the JB Duke Hotel is a pivotal position within the hotel's event management team. This role offers an exciting opportunity to work in a high-energy environment committed to delivering seamless event experiences that reflect the hotel's reputable standards. Tasked with supporting the planning, coordination, and flawless execution of a wide range of events, the Assistant Events Manager works closely with the Events Manager and collaborates across departments to maintain operational excellence. From the initial concept to post-event follow-up, this role demands precision, professionalism, and an unwavering focus on client satisfaction.
Ideal candidates will thrive in a service-driven atmosphere where meticulous organization and effective communication are essential. The role involves coordinating event logistics such as space setup, vendor arrangements, catering, and transportation. As the on-site representative during events, the Assistant Events Manager will oversee event flow, ensure team alignment, and respond promptly to guest needs. Moreover, this position entails managing budget monitoring, expense tracking, and exploring cost-efficiency opportunities to support the hotel's financial goals.
The Assistant Events Manager will also play a vital role in fostering strong relationships with clients and external partners, guaranteeing that every detail aligns with client expectations and the hotel’s high standards. Additionally, there is a marketing element, where the Assistant Events Manager supports promotional efforts to increase event attendance and visibility. Post-event evaluation and continuous improvement initiatives are integral to this role, ensuring that the JB Duke Hotel remains at the forefront of exceptional event delivery.
This position presents a unique blend of challenges and rewards for individuals passionate about the hospitality and events industry. The JB Duke Hotel provides a supportive and engaging workplace culture focused on professional growth and recognition. With competitive benefits and opportunities to develop skills within a renowned AAA Four Diamond hotel, this role is ideal for candidates eager to advance their careers in event management within a prestigious university setting.
The Assistant Events Manager role at the JB Duke Hotel is a pivotal position within the hotel's event management team. This role offers an exciting opportunity to work in a high-energy environment committed to delivering seamless event experiences that reflect the hotel's reputable standards. Tasked with supporting the planning, coordination, and flawless execution of a wide range of events, the Assistant Events Manager works closely with the Events Manager and collaborates across departments to maintain operational excellence. From the initial concept to post-event follow-up, this role demands precision, professionalism, and an unwavering focus on client satisfaction.
Ideal candidates will thrive in a service-driven atmosphere where meticulous organization and effective communication are essential. The role involves coordinating event logistics such as space setup, vendor arrangements, catering, and transportation. As the on-site representative during events, the Assistant Events Manager will oversee event flow, ensure team alignment, and respond promptly to guest needs. Moreover, this position entails managing budget monitoring, expense tracking, and exploring cost-efficiency opportunities to support the hotel's financial goals.
The Assistant Events Manager will also play a vital role in fostering strong relationships with clients and external partners, guaranteeing that every detail aligns with client expectations and the hotel’s high standards. Additionally, there is a marketing element, where the Assistant Events Manager supports promotional efforts to increase event attendance and visibility. Post-event evaluation and continuous improvement initiatives are integral to this role, ensuring that the JB Duke Hotel remains at the forefront of exceptional event delivery.
This position presents a unique blend of challenges and rewards for individuals passionate about the hospitality and events industry. The JB Duke Hotel provides a supportive and engaging workplace culture focused on professional growth and recognition. With competitive benefits and opportunities to develop skills within a renowned AAA Four Diamond hotel, this role is ideal for candidates eager to advance their careers in event management within a prestigious university setting.
Job Requirements
- High school diploma or equivalent
- 2-3 years of experience in event planning, hospitality, or related field
- experience in a fast-paced, service-driven environment
- strong organizational ability
- excellent communication skills
- ability to work under pressure and manage multiple priorities
- flexibility to work varied hours including evenings, weekends, and holidays
Job Qualifications
- High school diploma or equivalent
- degree in hospitality management, event management, or a related field preferred
- minimum of 2-3 years of experience in event planning, hospitality, or a related field
- experience supporting or coordinating events in a fast-paced, service-driven environment
- exposure to budget tracking and vendor coordination preferred
- strong organizational and time management skills
- excellent interpersonal and communication skills
- ability to remain calm and solutions-oriented under pressure
- strong attention to detail
- ability to work collaboratively across departments and with external partners
- flexibility to work evenings, weekends, and holidays
Job Duties
- Support the planning and execution of events from initial concept through post-event follow-up, ensuring alignment with client expectations and organizational standards
- Coordinate event logistics including space setup, vendor arrangements, catering, and transportation to ensure seamless operations
- Serve as an on-site presence during events, assisting with oversight of event flow, team coordination, and guest satisfaction
- Partner with internal departments to ensure clear communication and alignment across all aspects of event execution
- Collaborate with vendors and external partners to ensure timely delivery of services and adherence to event specifications
- Assist in monitoring event budgets, tracking expenses, and identifying opportunities for cost efficiency
- Provide exceptional service to clients and guests by responding promptly to inquiries and addressing needs in a professional and timely manner
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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