Assistant Event Services Manager (Banquets)

Hyatt Regency Columbus is a premier hotel located within walking distance of the iconic Nationwide Arena and the vibrant Arena District. This modern establishment features 633 renovated guest rooms and spacious suites designed to provide maximum comfort and a luxurious experience for guests. With over 70,000 square feet of flexible meeting and event space, Hyatt Regency Columbus is the ideal destination for both business and leisure travelers. Its prime location connected to the Greater Columbus Convention Center and close proximity to the Short North Arts District places guests in the heart of downtown Columbus, making it a top choice for conferences, events, and conventions. Renowned for elevating the guest experience, Hyatt Regency Columbus combines exceptional amenities, stylish design, and meticulous service to create memorable stays and successful events.

The role of Assistant Operations Manager - Banquets/Event Services at Hyatt Regency Columbus is a dynamic and vital position within the hotel's Food and Beverage team. This full-time management role is pivotal in ensuring the seamless execution of all banquet and event services across the hotel’s expansive event spaces. The Assistant Operations Manager is entrusted with proactively overseeing daily operations, coordinating between banquet setups, event services, and collaborating closely with the Event Sales and Event Planning teams as well as other hotel departments to deliver flawless events. A core responsibility is to lead, motivate, and develop the banquet and event setup teams, fostering a positive and high-energy work atmosphere that promotes exceptional guest service and colleague engagement.

This role requires a high level of organization, communication, and leadership skills, as well as a thorough understanding of food and beverage event specifications. The Assistant Operations Manager is directly involved in the logistical aspects of event and banquet setups, including timely and appropriate arrangements in alignment with guest and hotel standards. Responsibilities also include administrative duties such as payroll facilitation, reporting, forecasting, inventory management, and budget oversight for food and beverage functions. The ideal candidate will bring innovative ideas to enhance food and beverage functions while upholding Hyatt's core values of empathy, integrity, respect, inclusion, experimentation, and wellbeing.

At Hyatt Regency Columbus, this role provides the opportunity to be part of a team that consistently earns top service scores on meeting planner and guest surveys. Employees can expect a supportive environment that values professional growth, offering various training opportunities and development programs. This position calls for flexibility, including working weekends, holidays, and varied schedules, reflecting the 24/7 nature of hotel operations. Overall, the Assistant Operations Manager - Banquets/Event Services is an essential leadership role tasked with delivering excellence in event coordination and guest satisfaction in one of Columbus's most prestigious hotels.