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Assistant Event Services Manager (Banquets)

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities

Job Description

Hyatt Regency Columbus is a premier hotel located within walking distance of the iconic Nationwide Arena and the vibrant Arena District. This modern establishment features 633 renovated guest rooms and spacious suites designed to provide maximum comfort and a luxurious experience for guests. With over 70,000 square feet of flexible meeting and event space, Hyatt Regency Columbus is the ideal destination for both business and leisure travelers. Its prime location connected to the Greater Columbus Convention Center and close proximity to the Short North Arts District places guests in the heart of downtown Columbus, making it a top choice for... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum of 2-4 years relevant experience in hotel, banquet, or food and beverage operations
  • Strong leadership and team management abilities
  • Excellent verbal and written communication skills
  • Proficient with computers and point of sale systems
  • Ability to work flexible hours including weekends and holidays
  • Ability to stand for long periods and walk moderate distances
  • Ability to lift, pull, and push up to 50 pounds
  • Strong organizational and interpersonal skills
  • Must be a team player with a positive and proactive attitude

Job Qualifications

  • Minimum of 2-4 years of hotel, banquet, food and beverage or similar experience
  • Leadership experience preferred
  • Strong and concise verbal and written communication skills
  • Excellent organization, interpersonal and administrative skills
  • Proficiency in general computer knowledge
  • High energy and motivational leadership skills
  • Effective communicator
  • Strong developer and trainer
  • Ability to provide exceptional customer service
  • Ability to problem solve and multitask
  • Must demonstrate Hyatt values of empathy, integrity, respect, inclusion, experimentation and wellbeing

Job Duties

  • Effectively and proactively monitor the daily functions of the banquet and event services department
  • Ensure coordination and execution of all hotel events in the hotel’s 70,000 square feet of event space
  • Support and manage the banquet/event services and event setup teams
  • Work closely with the event sales and event planning teams and other hotel departments
  • Supervise, empower, lead, coach and motivate the events team
  • Assist the hotel in reaching top service scores on meeting planner and guest surveys
  • Ensure thorough communication and understanding with guests and other departments
  • Responsible for the appropriate and timely setup of all functions, meetings and food service while maintaining food and beverage specifications
  • Proactively review staffing and equipment needs
  • Maintain a high energy, positive and professional atmosphere
  • Develop innovative ideas to enhance food and beverage functions
  • Facilitate payroll, reports, forecasts, point of sale procedures, inventory and budget for food and beverage functions

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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