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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $30.28 - $45.43
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid sick leave
401(k)
Paid Family Bonding Time
Adoption assistance
Free parking
Referral bonuses
discounted room nights
friends and family discounts
free colleague meals
Job Description
Hyatt Regency Lake Washington at Seattle's Southport is an acclaimed hotel located on the picturesque shores of Lake Washington in Renton, Washington. As a recent recipient of the AAA Four Diamond and Best of Housekeeping awards, Hyatt Regency Lake Washington is renowned for perfectly combining the natural beauty of the Pacific Northwest with contemporary amenities. The hotel offers guests easy access to major attractions such as Sea-Tac International Airport, downtown Seattle and Bellevue, Mount Rainier National Park, Gene Coulon Memorial Beach Park, and more. This prime location allows visitors to explore the vibrant culture and natural wonders of the region... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work full time including weekends, holidays and varied schedules
- Strong desire to anticipate and understand guests needs in a fast-paced environment
- Ability to communicate effectively both verbally and in writing
- Computer proficiency
- Creativity and organizational skills
- Previous banquet service experience
- Leadership and team management skills
Job Qualifications
- Full time management experience
- Previous experience as an assistant, event services captain, event services supervisor or event concierge preferred
- Hotel experience with thorough understanding of all levels of banquet service
- Refined verbal and written communication skills
- Proficient in general computer knowledge
- Extremely creative, innovative, detail oriented and organized
- Strong leadership skills with high energy, entrepreneurial spirit, motivational leadership, effective communication and customer service abilities
Job Duties
- Support, supervise, empower, lead, coach and motivate the banquet team including captains, food servers, and lead house attendants towards achieving exceptional guest service results and complete associate engagement
- Ability to assist the hotel in reaching top box service scores on our Meeting Planner surveys
- Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders
- Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications
- Responsible for proactively reviewing staffing and equipment needs
- Responsible for ensuring coordination and execution of all events with Culinary, Stewarding, Catering/CS, CS Floor and Beverage
- Responsible for maintaining a high energy, positive, professional appearance
- Responsible for developing innovative and creative décor for Banquet function space
- Responsible for short and long term banquet functions in the front and back of the house
- Creates an environment establishing highest standards of quality service and ensures implementation through effective hiring, training development, promotion and continuous reinforcement
- Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory and budget for food and beverage functions
- Performing daily walk-throughs in banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
- Ability to develop ideas for special events and holiday functions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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