Assistant Event Operations Manager

Stockton, CA, USA|Remote

Job Overview

Compensation

Salary

Range $42,700.00 - $70,600.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

Paid vacation

401k plan

Job Description

LEGENDS Global is a premier leader in the management of privately operated public assembly facilities, specializing in providing top-tier venue management services that cater to a wide range of events. At the Stockton Complex in Stockton, California, LEGENDS Global operates a vibrant event venue that serves as a hub for entertainment, conventions, and cultural activities in the region. This dynamic facility boasts modern infrastructure and is known for its dedication to seamless event execution and superior client satisfaction. The company prides itself on its innovative approach to event management, backed by a professional team committed to excellence and delivering unforgettable experiences. As a full-service venue operator, LEGENDS Global handles every facet of venue management including facility maintenance, event coordination, safety protocols, and client relations, ensuring events run smoothly from start to finish. The company fosters a collaborative work environment, emphasizing the importance of communication, integrity, and proactive problem solving. LEGENDS Global offers competitive employment opportunities, including a comprehensive benefits package and a supportive workplace culture that values diversity and inclusion. The Assistant Event Operations Manager role at the Stockton Complex presents an exciting opportunity for a motivated and detail-oriented professional to join the team and contribute to the success of a highly regarded venue in a fast-paced and growing market. This full-time position offers an annual salary of $72,000 along with a generous benefits package including medical, dental, vision, life and disability insurance, paid vacation, and a 401k plan.

As an Assistant Event Operations Manager, the incumbent will play a critical role in ensuring the flawless operation of the Stockton Complex across all venues. Reporting to the Event Operations & Security Manager, this role acts as a key liaison between the facility and its clients, guaranteeing that all client requirements are met while upholding the facility's stringent rules, regulations, and policies. The Assistant Manager coordinates and supervises all aspects of facility operations, including front and back-of-house management, preventive maintenance, vendor and contractor relations, staffing, and logistical support for setup and teardown activities. Hiring, training, and supervising a diverse team comprised of full-time, part-time, and temporary staff fall within the scope of this position. Additionally, the Assistant Manager assists in directing operations related to building maintenance, technical services, event services including ADA compliance, public safety, security, and custodial operations. Effective communication and problem resolution skills are essential, as the role demands anticipation of potential issues and swift, decisive action to ensure smooth event execution. The position requires a keen eye for detail and the ability to manage multiple events simultaneously within a busy venue environment. Familiarity with software tools such as CAD, Adobe Illustrator, and specialized scheduling software is preferred to support planning and operational activities. The role is pivotal in maintaining an exceptional experience for clients, staff, and attendees alike, making it an ideal position for candidates who thrive in a dynamic, customer-focused setting and are eager to contribute to the growth and prestige of the Stockton Complex and LEGENDS Global as a whole.

Job Requirements

Bachelor's degree or equivalent combination of education and experience
Minimum two years of related experience
Knowledge of facility management principles and safety requirements
Ability to coordinate multiple events simultaneously
Strong problem-solving and communication skills
Capability to work independently and under pressure
Licensed to operate a motor vehicle in the United States
Ability to work long and irregular hours including days, evenings, weekends and holidays
Proficiency in Microsoft Office and scheduling software such as ABI Mastermind
Flexibility and adaptability in a fast-paced environment

Job Qualifications

Bachelor's degree from an accredited four-year college or university and two years related experience and/or training, or equivalent combination of education and experience
Possess knowledge of the principles of facility management, building operations, maintenance, practices and safety requirements
Coordinate and satisfy requirements of multiple events occurring simultaneously
Respond to common inquiries or complaints from customers, regulatory agencies or members of the business community
Engage in crowd management decisions promptly and decisively during crisis situations
Work independently exercising judgment and initiative effectively under pressure and/or stringent schedules to produce accurate results
Maintain effective working relationships with clients, employees, exhibitors, patrons and others encountered in the course of employment
Define problems, collect data, establish facts and draw valid conclusions
Interpret extensive technical instructions in mathematical or diagram form and manage several abstract and concrete variables
Organize and prioritize work to meet deadlines
Follow oral and written instructions and communicate effectively with others in both oral and written form
CAD and Adobe Illustrator experience preferred
Good written, verbal and computer skills

Job Duties

Manage all aspects of facility operations including front and back-of-house, preventive maintenance, third-party contracting, staffing, venue setup and tear-down at all Stockton Complex venues
Hire, train and supervise full time, part-time and temporary staff
Assist the Operations Manager and director in directing, supervising and scheduling all aspects of operations including buildings, technical services, event services, ADA compliance, public safety, security, and custodial services
Coordinate operations activities with other building departments and show-related contractors
Implement facility rules, regulation policies and procedures
Anticipate problems and provide appropriate solutions
Investigate, analyze and resolve operational problems and complaints
Provide clear, concise and timely communication of directives to other departments
Ensure operations department receives pertinent information for effective use of facility and staffing
Assure facility readiness and smooth operation of events
Input purchase requisitions
Maintain the master MSDS log in the building
Perform other duties as assigned