Assistant Event Operations Manager

Scottsdale, AZ, USA|Remote

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $29.81 - $39.90

Work Schedule

Standard Hours

Benefits

Health Insurance

Paid Time Off

bonus eligibility

Employee Discounts

Retirement Plan

Professional development programs

Equal opportunity employer

Job Description

Marriott International is a globally renowned hospitality company that operates an extensive portfolio of hotels and resorts. Among its prestigious brands is The Luxury Collection Hotels & Resorts, known for offering authentic luxury experiences that create lasting memories. With over 120 properties spread across more than 35 countries, The Luxury Collection blends historic grandeur with unique local cultural expressions, providing guests with a blend of timeless elegance and modern comforts. The brand is dedicated to storytelling, showcasing the distinct heritage of each destination through personalized, anticipatory service and an unwavering commitment to excellence. Marriott International prides itself on being an equal opportunity employer that values diversity, inclusivity, and the unique backgrounds and talents of its associates.

The position being offered is a full-time Event Management role based in Scottsdale, Arizona, at The Luxury Collection hotel located at 6000 E Camelback Rd. This is a management-level job with a pay range of $29.81 to $39.90 per hour and eligibility for bonuses. The Event Manager plays a vital role in coordinating, supervising, and ensuring the seamless execution of banquet and event services for guests. This includes communicating detailed event requirements to kitchen and service teams, verifying the readiness and presentation of banquet rooms, overseeing staff shifts, and maintaining high standards for guest satisfaction and event quality. The role also involves scheduling, inventory management, and supporting financial and administrative tasks in partnership with senior management. The successful candidate will demonstrate leadership skills in managing team dynamics, ensuring OSHA compliance, and fostering a motivating and collaborative work environment. Exceptional guest service is paramount, as the Event Manager interacts directly with clients, addresses concerns, and ensures events exceed expectations.

This role offers a unique opportunity to be part of a luxury hospitality brand that values cultural authenticity, personalized guest experiences, and professional growth. The Event Manager is integral to delivering the brand promise by guiding their team to uphold Marriott's high service standards and contribute to overall financial performance and guest satisfaction. Candidates must possess a mix of education and experience relevant to hospitality and event management and show a track record of operational excellence, team leadership, and customer service expertise. By joining Marriott International and The Luxury Collection, associates become part of a global network where they can grow professionally and deliver memorable experiences to guests worldwide.

Job Requirements

High school diploma or GED or 2-year degree from an accredited university in hotel and restaurant management, hospitality, business administration, or related field
minimum 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
if no formal educational background, at least 3 years of experience in two of the following areas: food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
strong leadership and organizational skills
ability to work full time onsite in Scottsdale, Arizona
excellent communication and interpersonal skills
ability to manage multiple priorities and work effectively under pressure

Job Qualifications

High school diploma or GED or 2-year degree from an accredited university in hotel and restaurant management, hospitality, business administration, or related major
2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
experience running a shift, scheduling, performance management, problem solving, running day-to-day operations, hospitality skills

Job Duties

Communicates service needs to chefs and stewards throughout functions
totals charges for group functions and prepares/presents checks to group contacts for payment
verifies banquet rooms, restaurants, and coffee breaks are ready for service
verifies proper centerpieces are displayed on every table
inspects cleanliness and presentation of all china, glass, and silver prior to use
checks in with guests to verify satisfaction
sets tables according to type of event and service standards
communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen
maintains cleanliness of work areas throughout the day
supports compliance with brand standards and legal obligations
supports and leads shift teams to provide consistent, high quality service
coordinates and leads daily stand-up meetings, pre-shift meetings, and pre and post-meal briefings
communicates performance expectations and trains staff in processes
assists more senior managers in completion of financial and administrative duties
strives to continually improve guest/event and employee satisfaction and maximize financial performance