Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $25.96 - $34.62
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligible
Training and Development
Job Description
Marriott International is a globally recognized leader in the hospitality industry, known for its exceptional service and commitment to creating memorable guest experiences. Within its diverse portfolio of brands, Renaissance Hotels stands out by offering travelers a unique glimpse into the DNA of the neighborhoods they visit. These hotels are designed to surprise and delight guests seeking cultural immersion, adventure, and personalized service, embodying an innovative spirit that values both creativity and outstanding hospitality. Located in Austin, Texas, Renaissance Hotels invites passionate individuals to join a vibrant team dedicated to delivering top-tier service in an energetic and culturally rich environment.
This opportunity is for a full-time Event Management professional based at 9721 Arboretum Blvd, Austin, Texas. The position is a management role with a competitive hourly pay range of $25.96 to $34.62, and it includes eligibility for bonuses, reflecting Marriott's commitment to rewarding performance and dedication. This role is not remote, emphasizing hands-on leadership and engagement in the dynamic setting of event operations. As an Event Manager at Renaissance Hotels, you will play a critical role in orchestrating a seamless event experience from start to finish, ensuring that every detail meets the high standards associated with Marriott International's brand.
The primary responsibility of this role is to oversee the execution and management of banquet and event services, coordinating all aspects to deliver exceptional customer satisfaction. You will act as a liaison between service staff, kitchen teams, and guests, ensuring food allergies, dietary requests, and special accommodations are communicated clearly and handled with care. Ensuring the proper setup of banquet rooms, including table settings, centerpieces, and sanitation of all service ware, is essential to maintaining the impeccable presentation standards that Marriott guests expect.
Leadership and team development are fundamental aspects of this management position. You will lead daily briefings, coordinate shift schedules, and drive performance through training and mentorship. Managing operational inventories, maintaining equipment, and controlling costs related to banquet and beverage services are key components that support the financial success of events. The role also includes administrative duties such as charge reconciliation, guest billing, and participation in budget management to maximize profitability.
The role demands a comprehensive understanding of hospitality operations and standards, from OSHA compliance to Marriott's proprietary service programs like the Redcoat and PlumPerfect programs. Interaction with guests to solicit feedback and promptly address concerns ensures continuous improvement and elevated guest experiences. The Event Manager will work closely with Event Planning and Audio Visual teams to guarantee flawless event execution, reflecting Marriott's promise of consistent quality across all services.
This position calls for a candidate with a high school diploma or GED, or preferably a 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related fields, accompanied by a minimum of two years of experience in disciplines such as food and beverage, culinary, guest services, or related areas. Alternatively, candidates with at least three years of hospitality experience across multiple disciplines will be considered. Preference is given to those with proven skills in shift management, scheduling, performance management, and problem-solving within fast-paced hospitality environments.
At Renaissance Hotels and Marriott International, the culture is inclusive and supportive, embracing diversity and equity as pillars of a thriving workplace. The company fosters an environment of empowerment, continuous improvement, and teamwork, encouraging associates to bring their authentic selves to work. Joining this team means embarking on a rewarding career path where your contribution directly impacts guest satisfaction and operational excellence.
If you are passionate about hospitality, driven by quality and service, and ready to lead a dedicated team in delivering unforgettable events, this role offers an excellent platform to grow professionally while being part of a globally respected brand that values innovation and cultural connection.
This opportunity is for a full-time Event Management professional based at 9721 Arboretum Blvd, Austin, Texas. The position is a management role with a competitive hourly pay range of $25.96 to $34.62, and it includes eligibility for bonuses, reflecting Marriott's commitment to rewarding performance and dedication. This role is not remote, emphasizing hands-on leadership and engagement in the dynamic setting of event operations. As an Event Manager at Renaissance Hotels, you will play a critical role in orchestrating a seamless event experience from start to finish, ensuring that every detail meets the high standards associated with Marriott International's brand.
The primary responsibility of this role is to oversee the execution and management of banquet and event services, coordinating all aspects to deliver exceptional customer satisfaction. You will act as a liaison between service staff, kitchen teams, and guests, ensuring food allergies, dietary requests, and special accommodations are communicated clearly and handled with care. Ensuring the proper setup of banquet rooms, including table settings, centerpieces, and sanitation of all service ware, is essential to maintaining the impeccable presentation standards that Marriott guests expect.
Leadership and team development are fundamental aspects of this management position. You will lead daily briefings, coordinate shift schedules, and drive performance through training and mentorship. Managing operational inventories, maintaining equipment, and controlling costs related to banquet and beverage services are key components that support the financial success of events. The role also includes administrative duties such as charge reconciliation, guest billing, and participation in budget management to maximize profitability.
The role demands a comprehensive understanding of hospitality operations and standards, from OSHA compliance to Marriott's proprietary service programs like the Redcoat and PlumPerfect programs. Interaction with guests to solicit feedback and promptly address concerns ensures continuous improvement and elevated guest experiences. The Event Manager will work closely with Event Planning and Audio Visual teams to guarantee flawless event execution, reflecting Marriott's promise of consistent quality across all services.
This position calls for a candidate with a high school diploma or GED, or preferably a 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related fields, accompanied by a minimum of two years of experience in disciplines such as food and beverage, culinary, guest services, or related areas. Alternatively, candidates with at least three years of hospitality experience across multiple disciplines will be considered. Preference is given to those with proven skills in shift management, scheduling, performance management, and problem-solving within fast-paced hospitality environments.
At Renaissance Hotels and Marriott International, the culture is inclusive and supportive, embracing diversity and equity as pillars of a thriving workplace. The company fosters an environment of empowerment, continuous improvement, and teamwork, encouraging associates to bring their authentic selves to work. Joining this team means embarking on a rewarding career path where your contribution directly impacts guest satisfaction and operational excellence.
If you are passionate about hospitality, driven by quality and service, and ready to lead a dedicated team in delivering unforgettable events, this role offers an excellent platform to grow professionally while being part of a globally respected brand that values innovation and cultural connection.
Job Requirements
- High school diploma or GED
- minimum 2 years of relevant experience in hospitality
- ability to communicate effectively with diverse teams
- leadership skills to manage and motivate staff
- knowledge of banquet and event service standards
- capability to manage event operations and inventories
- must work on-site at Austin location
- flexibility to work full-time schedule
- problem-solving skills
- proficiency in coordinating event logistics
- commitment to uphold brand standards and legal requirements
Job Qualifications
- High school diploma or GED or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
- experience running a shift, scheduling, performance management, problem solving, running day-to-day operation, hospitality skills
- knowledge of OSHA regulations
- ability to create a motivating and empowering work environment
- experience in employee coaching and mentoring
- skills in handling guest complaints and providing exceptional customer service
- familiarity with banquet beverage controls and inventory management
- proficient in leading meetings and communicating clearly
- capable of overseeing room setups and event standards
Job Duties
- Communicates service needs to chefs and stewards throughout functions
- totals charges for group functions and prepares and presents checks to group contacts for payment
- verifies banquet rooms, restaurants, and coffee breaks are ready for service
- verifies proper centerpieces are displayed on every table
- inspects cleanliness and presentation of all china, glass, and silver prior to use
- checks in with guests to verify satisfaction
- sets tables according to event type and service standards
- communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen
- maintains cleanliness of work areas throughout the day
- supports compliance with brand standards and legal obligations
- supports and leads shift teams to provide consistent, high quality service
- coordinates and leads daily stand-up meetings, pre-shift meetings and pre and post-meal briefings
- communicates performance expectations and trains staff in processes
- assists senior managers with financial and administrative duties
- strives to improve guest/event and employee satisfaction and maximize financial performance
Job Criteria
Experience
No experience required
Job Location
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