Assistant Event Operations Manager

The Westin Seattle is a renowned full-service hotel located in the heart of Seattle, Washington, at 1900 5th Ave. The hotel is a part of Marriott International, a global leader in hospitality, known for its commitment to exceptional guest service and employee development. With upscale accommodations, extensive meeting and event space, and premium amenities, The Westin Seattle serves business travelers, tourists, and event attendees with a focus on wellness and comfort. Marriott International actively fosters a diverse and inclusive workplace, ensuring that associates from all backgrounds feel valued and empowered. The Westin brand specifically emphasizes wellness, encouraging both guests and associates to embrace well-being to experience and provide the best hospitality possible. Full-time employment opportunities at The Westin Seattle come with competitive pay ranging from $27.88 to $38.46 per hour, eligibility for bonuses, and comprehensive benefits including medical, dental, vision, flexible spending accounts, life and disability insurance, and paid parental leave, among others.

This position is a full-time management role within the Event Management category, focused on overseeing banquet and event service operations at The Westin Seattle. The role requires a dynamic and experienced individual who thrives in a fast-paced hotel event environment and is committed to delivering flawless events and superior guest satisfaction. Responsibilities include coordinating closely with culinary staff and stewards to meet service needs during functions, managing the setup and presentation of banquet rooms and event spaces, ensuring cleanliness and presentation standards of serviceware, and engaging with guests to ensure satisfaction during events. The candidate will lead daily shift teams, conducting meetings and briefings to maximize team performance and service quality. Critical to this role is the management of inventory and supplies, scheduling of event staff to meet forecasted needs and service standards, and collaborating with Event Technology and Event Planning teams to secure seamless event executions. The role also includes financial duties such as totaling charges and preparing payment documents for group functions. The ideal candidate demonstrates strong operational leadership, excellent communication skills, and a commitment to maintaining brand standards and legal compliance. Emphasis is placed on fostering a motivated and empowered team environment driven by continuous improvement, teamwork, and passion for exceptional service. This position also supports human resource activities such as coaching, mentoring, performance appraisal assistance, and participation in recruitment and scheduling to maintain adequate shift coverage. At The Westin Seattle, the manager in this role will contribute directly to the hotel’s reputation as a preeminent wellness-focused hospitality brand by ensuring that all events are executed with attention to detail and a focus on guest well-being. This is a rewarding opportunity for a hospitality professional dedicated to excellence in event management and customer service, within a company that provides a supportive culture and ample benefits.