Assistant Director Security & Safety

Gaylord Hotels, a distinguished subsidiary of Marriott International, is renowned for its leadership in the meetings and hospitality industry. With a diverse portfolio of properties that combine exceptional service with unique environments, Gaylord aims to bring people together to create memorable experiences. Known for fostering a culture of creativity, entrepreneurship, and thoughtful service, Gaylord Hotels provides its employees, affectionately known as STARs, with ample career development opportunities and an inclusive workplace where diverse backgrounds are valued and celebrated. Located at 6000 W Osceola Parkway in Kissimmee, Florida, the establishment delivers a full range of hospitality services with a focus on security and safety to ensure guests and employees have a secure and welcoming environment.

The Security and Safety Services Manager plays a pivotal role within this environment, primarily assisting with the direction and management of the security and safety functions for the property, which includes Convention Services. This role demands oversight to ensure compliance with federal, state, local, and company policies and regulations, including NFPA and OSHA standards. Working closely with meeting planners during planning meetings, the manager proactively promotes Special Event Security services and recommends additional security and hotel services tailored to client needs. The role encompasses the coordination of VIP and dignitary visits and acting as a liaison with government agencies and Group Corporate Security to maintain a safe environment consistent with company standards. The manager also monitors vendor and outside company activities to uphold guest safety and protect property assets.

This full-time management position offers a competitive annual salary range of $70,000 to $90,000, along with eligibility for bonuses. The role is based onsite at the Kissimmee location, providing hands-on leadership and presence within the facility. The manager supports profitability and revenue goals by assisting in budget preparation and cost control measures, monitoring departmental payroll, and developing loss prevention and safety programs. Essential to this role is the management of human resources activities within the security department, including conducting mandatory safety training, scheduling staff such as Special Event Security Officers and Badge Checkers, mentoring direct reports, interviewing and selecting new employees, and appraising productivity and efficiency. The manager also ensures compliance with licensing and certification requirements, including CPR/AED certification.

Working at Gaylord Hotels offers more than just a job; it presents a career with purpose, belonging, and growth potential. With relocation assistance available, this position invites candidates who are passionate about safety, security, and exemplary hospitality services, and who thrive in a dynamic, service-oriented environment dedicated to creating exceptional guest experiences. By joining Gaylord Hotels through Marriott International, employees become part of a global team committed to non-discrimination, equal opportunity, and professional excellence, making this a meaningful place to grow professionally and personally.