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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $91,500.00 - $116,700.00
Work Schedule
Standard Hours
Benefits
Health insurance eligibility
401(k) eligibility
401(k) matching contribution
monthly fitness membership reimbursement
Qualified parking & transportation tax exemption
paid time off & holidays
discounted colleague rate room nights
complimentary room nights
Complimentary Meals
Job Description
Hyatt is a globally recognized hospitality company committed to delivering exceptional guest experiences through attentive and caring associates. With a presence in key cities worldwide, Hyatt is known for its dedication to service excellence, luxurious accommodations, and innovative dining options. Hyatt Regency Chicago, a flagship property in the Hyatt portfolio, exemplifies the brand's commitment to quality and guest satisfaction. This establishment embraces a culture where associates are encouraged to provide personalized service, ensuring every guest's stay is memorable.
The Assistant Director of Food and Beverage at Hyatt Regency Chicago plays a pivotal role in managing and overseeing the div... Show More
The Assistant Director of Food and Beverage at Hyatt Regency Chicago plays a pivotal role in managing and overseeing the div... Show More
Job Requirements
- 4 years or more of progressive hotel food and beverage experience typically with Hyatt
- Service oriented style with professional presentations skills
- Proven leadership skills
- Hotel/hospitality degree an asset
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- Clear and concise written and verbal communication skills
- Must be proficient in Microsoft Word and Excel
- Must have excellent organizational, interpersonal and administrative skills
- Experience implementing new food and beverage concepts
Job Qualifications
- 4 years or more of progressive hotel food and beverage experience typically with Hyatt
- Service oriented style with professional presentations skills
- Proven leadership skills
- Hotel/hospitality degree an asset
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- Clear and concise written and verbal communication skills
- Must be proficient in Microsoft Word and Excel
- Must have excellent organizational, interpersonal and administrative skills
- Experience implementing new food and beverage concepts
Job Duties
- Responsible for short and long term planning and the management of the food and beverage operations in the front and back of the house
- Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
- Implement and maintain food and beverage sales/marketing programs
- Direct and oversee development of employees
- Hire, train, empower, coach and counsel, performance and salary reviews
- Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations
- Coordinate food and beverage operations with other hotel departments to ensure efficient guest service
- Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
- Implement procedures to increase guest and associate satisfaction
- Exercise quality control for both food and beverage
- Maintaining Hyatt standards of service and ensure their implementation
- Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
- Maintain communications with Corporate Staff
- Coach and counsel employees to reflect Hyatt service standards and procedures
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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