ASSISTANT DIRECTOR OF OPERATIONS

Hyatt Regency New Orleans is a distinguished luxury hotel recognized with a four-diamond rating, situated in the vibrant city of New Orleans. As a part of the globally renowned Hyatt Corporation, this property offers an expansive setting featuring 1,193 guest rooms and 75 suites, along with an extensive 200,000 square feet of banquet and exhibition space. The hotel prides itself on its diverse amenities including eight Food & Beverage venues, numerous banquet and convention facilities, and a catering service with 52 off-premise event venues. Hyatt Regency New Orleans is acknowledged for its commitment to outstanding customer service, hospitality excellence, and providing an engaging and supportive environment for its associates. The establishment is also recognized for fostering professional growth and career development opportunities within the hospitality industry. The workplace culture is built on collaboration, mutual respect, and a shared dedication to creating memorable experiences for guests while supporting employees’ career ambitions and well-being.

The Assistant Director of Operations at Hyatt Regency New Orleans holds a pivotal leadership role within both the Food & Beverage and Rooms Divisions. This career-advancing position requires a dynamic and high-energy professional with substantial industry expertise and leadership capabilities. The individual in this role will be responsible for assisting the Executive Committee with management duties spanning multiple departments including the Front Office, Housekeeping, Guest Services, all food and beverage outlets, as well as Banquets and Convention Services teams. This position oversees a substantial team, leading approximately 70 hourly associates and 12 assistant or department managers within the Rooms Division, while also guiding 170 hourly associates and 12 managers within the Food & Beverage Division. Additionally, the role includes managing over 100 contracted associates working in various departments such as Housekeeping, Guest Services, Security, Banquets, and Convention Services.

The Assistant Director of Operations contributes to maintaining Hyatt’s high standards of service and operational excellence, ensuring every guest's experience is seamless and exceptional. This role demands strong leadership, organizational skills, and the ability to inspire and motivate a diverse team in a fast-paced, high-volume convention hotel environment. Hyatt emphasizes a performance-driven yet rewarding workplace where hard work is recognized and incentivized with competitive compensation, generous benefits, including complimentary room nights across Hyatt hotels globally, and significant opportunities for career progression and skill enhancement. Professionals ready to accept this challenging and rewarding role will find Hyatt Regency New Orleans an ideal environment to expand their career horizons within a prestigious hospitality brand.