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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $83,600.00 - $125,500.00
Work Schedule
Standard Hours
Benefits
Paid holidays
Adoption assistance
Free parking
Job Description
Hyatt Regency Mission Bay Spa & Marina is a premier resort hotel located in the heart of San Diego's picturesque Mission Bay. This property embodies the vibrant and relaxing Southern California lifestyle, surrounded by some of the best beaches along with key attractions such as SeaWorld and Belmont Park. Guests at this resort are treated to stunning waterfront views, multiple pools, exciting waterslides, and spectacular sunsets that showcase the natural beauty of the region. Hyatt Regency Mission Bay is dedicated to delivering an unparalleled guest experience, blending luxury and comfort with exceptional service in an inviting environment. Known for its... Show More
Job Requirements
- Bachelor's degree in hospitality or related field preferred
- Minimum of 4 years progressive experience in hotel Food and Beverage management
- Strong leadership and team management abilities
- Excellent communication and interpersonal skills
- Ability to develop and manage budgets and marketing plans
- Proficient in payroll, inventory control and budget reporting
- Knowledge of health and safety regulations
- Customer service orientation
- Ability to handle multiple tasks in a fast-paced environment
- Effective problem-solving skills
Job Qualifications
- 4 years or more of progressive hotel Food and Beverage experience (typically with Hyatt)
- Service oriented style with professional presentations skills
- Proven leadership skills
- Hotel/Hospitality degree an asset
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
Job Duties
- Responsible for short and long term planning and the management of the Food and Beverage/Rooms operations in the front and back of the house
- Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
- Implement and maintain F&B sales/marketing programs
- Direct and oversee development of employees
- Hire, train, empower, coach and counsel, performance and salary reviews
- Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage/rooms operations
- Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
- Implement procedures to increase guest and associate satisfaction
- Exercise quality control for both food and beverage
- Maintaining Hyatt standards of service and ensure their implementation
- Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
- Maintain communications with Corporate Staff
- Coach and counsel employees to reflect Hyatt service standards and procedures
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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