Assistant Director of Loss Prevention

Gaylord Hotels, a prestigious and vibrant part of Marriott International, stands as an iconic leader in the hospitality industry, renowned for creating extraordinary meeting and experience environments. Rooted deeply in expertise and leadership in meetings and events, Gaylord Hotels provide an exceptional blend of innovative services, creative programming, and exceptional guest experiences designed to bring people together in unforgettable ways. As part of Marriott International's extensive portfolio of brands, Gaylord offers robust career opportunities coupled with comprehensive benefits and a supportive workplace culture. The company values diversity and inclusivity across all levels, providing equal employment opportunities regardless of disability, veteran status, or any other protected basis. With a passionate team known as STARs, Gaylord Hotels thrive on delivering thoughtful, big-hearted service with an entrepreneurial spirit, making it an excellent place for professionals eager to grow their careers while fostering a welcoming and dynamic work environment.

The Security and Safety Services Management position at the Gaylord Rockies Resort in Aurora, Colorado, is a full-time management role dedicated to ensuring a secure, compliant, and thriving environment for both guests and employees. With an annual pay range between $81,000 and $109,000 and bonus eligibility, this role offers a rewarding career path in the loss prevention and security sector. The manager assists with directing and overseeing the Security and Safety Services functions, including convention services, ensuring compliance with federal, state, and local regulations, as well as company standards and procedures. They play a pivotal role in customer engagement, attending planning meetings with meeting planners to actively sell Special Event Security and recommend additional services tailored to enhance safety and security during events.

A core focus of the role involves coordinating VIP and dignitary visits, liaising with government agencies and Group Corporate Security, and vigilantly monitoring upcoming group activities and special events to maintain a safe and welcoming atmosphere throughout the facility. The manager oversees activities of vendors and external companies operating on-site, safeguarding guests and assets through meticulous oversight. Additionally, this position contributes to the development of loss prevention and safety programs by analyzing data to advise management on effective preventive measures and innovations.

Supporting the financial health of the department, the manager assists with budgeting and cost control initiatives and monitors payroll for accuracy. By spearheading programs that reduce losses and enhance property security, the manager directly contributes to the profitability and operational success of the location. They also manage the flow and distribution of materials, supplies, and equipment, ensuring operational efficiency.

The position demands strong leadership in human resources activities, including promoting participation in safety programs, conducting mandatory safety training, establishing performance standards, scheduling security personnel, and mentoring staff for future leadership succession. Responsibilities also extend to interviewing, selecting, and appraising employees, fostering a motivated and efficient team to uphold the highest safety standards.

This role requires a proactive individual with a background in safety and security administration, equipped with knowledge of NFPA regulations, OSHA standards, and the ability to obtain necessary certifications such as CPR/AED within 90 days of employment. Relocation assistance is available, enhancing accessibility for qualified candidates ready to join a high-caliber team committed to excellence in hospitality security and guest services.