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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Free room nights
discounted room rates
friends and family room rates
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
401K with company match
Paid vacation
paid sick days
new child leave
Personal Days
Paid Family Bonding Time
Adoption assistance
Tuition Reimbursement
Free colleague meals during shift
Employee stock purchase plan
Retail Discounts
Job Description
Hyatt is a leading global hospitality company known for its commitment to making every guest feel at home, delivering exceptional experiences, and fostering meaningful careers. Rooted in a culture of belonging, Hyatt emphasizes the power of connection, sustainability, and human-centered service. With properties worldwide, Hyatt offers a diverse working environment where individuality is valued, and every team member’s role contributes to the overall guest experience. As a hospitality company, Hyatt is dedicated to creating journeys from trips, transforming simple encounters into memorable experiences, and inspiring its employees to grow professionally within a supportive and enriching environment.
Located in downtown M... Show More
Located in downtown M... Show More
Job Requirements
- Bachelor's degree in human resources, hospitality management, business administration, or a related field preferred
- 2-5 years of experience in human resources, preferably in hospitality or hotel operations
- Spanish fluency preferred but not required
- Prior supervisory or management experience
- Strong knowledge of employment laws, recruitment processes, colleague relations, and HR best practices
- Exceptional interpersonal, communication, and conflict-resolution skills
- Proven ability to handle confidential information with discretion and professionalism
- Experience using HRIS systems and Microsoft Office applications
- HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR preferred
- Demonstrated ability to train, coach, and counsel employees supporting their development
- Strong organizational skills with ability to manage priorities, deadlines, and multiple stakeholders
- Ability to complete projects with accuracy and attention to detail
- Open-minded and innovative approach to challenging the status quo
- Ability to demonstrate authentic human care for guests and colleagues
- Working knowledge of collective bargaining agreements
- Experience in employee relations, HR administration, and payroll coordination
- Ability to handle sensitive situations professionally, fairly, and discreetly
Job Qualifications
- Bachelor's degree in Human Resources, Hospitality Management, Business Administration, or a related field preferred
- 2–5 years of human resources experience ideally within hospitality or hotel operations
- Spanish fluency preferred but not required
- Prior supervisory or management experience
- Strong knowledge of employment laws, recruitment, colleague relations, and HR best practices
- Exceptional interpersonal, communication, and conflict-resolution skills
- Proven ability to handle confidential information with discretion and professionalism
- Experience with HRIS systems and Microsoft Office applications
- HR certification (SHRM-CP, SHRM-SCP, PHR, or SPHR) preferred
- Demonstrated ability to train, coach, and counsel employees while supporting their development
- Strong organizational skills with the ability to manage priorities, deadlines, and multiple stakeholders
- Ability to drive projects to completion with accuracy and attention to detail
- Open-minded, innovative, and willing to challenge the status quo
- Ability to embody Hyatt’s purpose by demonstrating authentic human care for guests and colleagues
- Strong working knowledge of collective bargaining agreements
- Proven experience in employee relations, HR administration, and payroll coordination
- Ability to navigate sensitive situations with professionalism, fairness, and discretion
Job Duties
- Support the Director of Human Resources in daily departmental operations and serve as a key point of contact for HR-related inquiries
- Coordinate the day-to-day workflow of the HR office ensuring priorities, deadlines, follow-ups, and internal processes are handled efficiently and with structure
- Supervise, support, and guide the HR team to ensure clear responsibilities, consistent practices, and a high level of internal service
- Provide guidance and coaching to managers and colleagues regarding performance management, workplace concerns, policy interpretation, grievances, and other sensitive issues
- Provide practical HR guidance to department heads and managers on people management, policies, procedures, and employment matters
- Responsible for payroll processes ensuring accurate preparation, review, and coordination of payroll-related information
- Contribute to recruitment, onboarding, training, development, internal communication, employee engagement, and colleague experience initiatives
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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