Job Overview
Employment Type
Full-time
Compensation
Salary
Range $118,000.00 - $154,200.00
Work Schedule
Standard Hours
Benefits
Relocation assistance
Health Insurance
bonus eligible
Paid Time Off
Career development opportunities
Mentorship programs
retirement savings plan
Job Description
Marriott International is a globally renowned leader in the hospitality industry, celebrated for its commitment to exceptional service, innovation, and its diverse portfolio of hotel brands. One of its prestigious luxury brands, JW Marriott, maintains a fundamental philosophy that prioritizes the happiness and well-being of its associates, understanding that their satisfaction directly influences guest experiences. JW Marriott operates over 100 properties located in gateway cities and unique resort destinations worldwide, delivering luxury accommodations combined with heartfelt, thoughtful service rooted in the legacy of J. Willard Marriott, the company founder.
The JW Marriott brand is dedicated to fostering a workplace where associates feel valued and empowered to pursue their passions in a supportive environment. This includes extensive training and development opportunities, recognition programs, and a focus on holistic well-being. As part of Marriott International, JW Marriott associates benefit from being part of a global community, offering collaboration and camaraderie among diverse teams and a culture of inclusivity and equal opportunity.
This position is for an Assistant Director of Group Sales at the JW Marriott property located at 101 Bowie Street, San Antonio, Texas. The role is full-time, onsite, and categorized under management within the sales and marketing division. The role offers an annual salary ranging from $118,000 to $154,200 and includes eligibility for bonuses along with relocation assistance.
The Assistant Director of Group Sales functions as the assistant sales leader responsible for driving the property’s group sales efforts, focusing on specific group business while managing a team of on-property group sales associates. This leadership position works closely with the Director of Sales and Marketing and the Director of Group Sales to implement brand strategies and achieve ambitious group revenue goals. The successful candidate will oversee daily operations of a sales team including Senior Sales Executives and administrative staff, focusing on building long-term, value-oriented customer relationships and maximizing revenue through up-selling and accurate forecasting.
The role requires expertise in managing incoming group and catering opportunities, conducting contract negotiations, closing business deals, and ensuring seamless coordination between sales and operational teams to uphold Marriott’s high service standards. Key responsibilities also include participation in strategic leadership teams, executing brand initiatives such as Closing Day and Critical Control Points, and contributing to hotel business plans and market strategies.
Additionally, the Assistant Director of Group Sales acts as the onsite group sales liaison, supports corporate and regional brand requests, and is instrumental in resolving customer and contract issues. The position emphasizes delivering exemplary customer service to enhance guest satisfaction and loyalty, understanding the hotel’s target clientele, and tailoring sales approaches to meet their needs.
Ideal candidates must have a blend of educational achievements and practical experience—either a 2-year degree with 4 years of relevant experience or a 4-year bachelor’s degree with at least 2 years in sales and marketing or a related field. Preferred candidates will have demonstrated supervisory skills and experience in group sales, enhancing their ability to lead effectively and achieve revenue targets.
This opportunity at JW Marriott offers a unique career path in luxury hospitality, where passion meets purpose. Associates here enjoy not just a job but a career that nurtures growth, belonging, and the best version of themselves. By joining JW Marriott, candidates become part of an extraordinary global team dedicated to the highest standards of hospitality and guest service excellence.
The JW Marriott brand is dedicated to fostering a workplace where associates feel valued and empowered to pursue their passions in a supportive environment. This includes extensive training and development opportunities, recognition programs, and a focus on holistic well-being. As part of Marriott International, JW Marriott associates benefit from being part of a global community, offering collaboration and camaraderie among diverse teams and a culture of inclusivity and equal opportunity.
This position is for an Assistant Director of Group Sales at the JW Marriott property located at 101 Bowie Street, San Antonio, Texas. The role is full-time, onsite, and categorized under management within the sales and marketing division. The role offers an annual salary ranging from $118,000 to $154,200 and includes eligibility for bonuses along with relocation assistance.
The Assistant Director of Group Sales functions as the assistant sales leader responsible for driving the property’s group sales efforts, focusing on specific group business while managing a team of on-property group sales associates. This leadership position works closely with the Director of Sales and Marketing and the Director of Group Sales to implement brand strategies and achieve ambitious group revenue goals. The successful candidate will oversee daily operations of a sales team including Senior Sales Executives and administrative staff, focusing on building long-term, value-oriented customer relationships and maximizing revenue through up-selling and accurate forecasting.
The role requires expertise in managing incoming group and catering opportunities, conducting contract negotiations, closing business deals, and ensuring seamless coordination between sales and operational teams to uphold Marriott’s high service standards. Key responsibilities also include participation in strategic leadership teams, executing brand initiatives such as Closing Day and Critical Control Points, and contributing to hotel business plans and market strategies.
Additionally, the Assistant Director of Group Sales acts as the onsite group sales liaison, supports corporate and regional brand requests, and is instrumental in resolving customer and contract issues. The position emphasizes delivering exemplary customer service to enhance guest satisfaction and loyalty, understanding the hotel’s target clientele, and tailoring sales approaches to meet their needs.
Ideal candidates must have a blend of educational achievements and practical experience—either a 2-year degree with 4 years of relevant experience or a 4-year bachelor’s degree with at least 2 years in sales and marketing or a related field. Preferred candidates will have demonstrated supervisory skills and experience in group sales, enhancing their ability to lead effectively and achieve revenue targets.
This opportunity at JW Marriott offers a unique career path in luxury hospitality, where passion meets purpose. Associates here enjoy not just a job but a career that nurtures growth, belonging, and the best version of themselves. By joining JW Marriott, candidates become part of an extraordinary global team dedicated to the highest standards of hospitality and guest service excellence.
Job Requirements
- 2-year degree from an accredited university in business administration, marketing, hotel and restaurant management, or related major with 4 years experience in the sales and marketing or related professional area
- or 4-year bachelor’s degree in business administration, marketing, hotel and restaurant management, or related major with 2 years experience in the sales and marketing or related professional area
- demonstrated skills in supervising a team
- group sales experience
Job Qualifications
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major with 4 years experience in sales and marketing or related field
- or 4-year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major with 2 years experience in sales and marketing or related field
- demonstrated skills in supervising a team
- group sales experience
Job Duties
- Manages, directs and assists the on-property Senior Sales Executive to achieve revenue goals for all opportunities
- participates on the sales leadership team with Director of Sales and Marketing, Director of Group Sales and Revenue teams
- achieves group revenue goals by responding to incoming group/catering opportunities for the property that are within the pre-defined peak room parameters
- understands the overall market including competitors’ strengths and weaknesses, economic trends, supply and demand and sells against them
- closes the best opportunities for the property based on market conditions and property needs
- uses negotiating skills and creative selling abilities to close on business and negotiate contracts
- achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity
- may act as the primary point of contact in resolving customer issues, contract issues and Group Lodging Organization wide opportunities for bookings
- acts as lead sales leader onsite inspections with warm welcome, chef tables, and fond farewell
- assists Director of Sales and Marketing and Director of Group Sales on executing corporate, regional and brand requests for information and data as well as owner meetings
- assists with execution of brand initiatives such as Closing Day, stretch goals, and Critical Control Points
- participates in and aids in the completion of each hotel’s business plan calls, group segment calls, and period end review calls
- provides specific sales representation at lineup, staff meetings, general sessions, projections meeting, and strategy meetings
- develops and manages group sales revenue and operation budgets and provides forecasting reports
- works with management team to create and implement group sales/marketing plans addressing revenue, customers and market
- assists with selling, implementation and follow-through of group sales promotions
- executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards
- executes and supports the operational aspects of business booked including generating proposals, writing contracts and customer correspondence
- practices daily service basics of the brand
- verifies seamless turnover from sales to operations and back while delivering a high level of service
- monitors effective resolution of guest issues arising from the sales process
- maintains successful performance by increasing revenues, controlling expenses and providing return on investment
- implements the brand’s service strategy and applicable brand initiatives in all aspects of sales
- performs other duties to meet business needs
- works collaboratively with off-property sales channels to ensure complementary sales efforts
- interacts with guests, vendors, competitors and hotel departments to establish guest satisfaction
- executes exemplary customer service to drive loyalty
- serves customers by understanding their needs and recommending appropriate features
- gains understanding of hotel’s primary target customer and service expectations
- coordinates group sales resources to establish pull-through and sustain sales strategies
- develops close working relationship with operations to execute strategies
- functions as leader of the property’s group sales effort for specific business
- manages and directs on-property group sales effort to achieve revenue goals by targeting high value accounts and implementing sales deployment strategies
- works with Director of Sales and Marketing on sales strategy implementation
- assists managing on-property administrative support team
- provides leadership, mentoring and support for direct reports
- sets goals and completes performance management
- shares responsibility for achieving group revenue goals, guest and associate satisfaction
- maintains accountability for maximizing group revenue opportunities by up-selling and forecasting for all events
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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