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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Paid holidays
Dental Insurance
Health Insurance
401(k) matching
Paid Time Off
Opportunities for advancement
Vision Insurance
Job Description
Kalahari Resorts & Conventions is a renowned family-owned company known for creating unforgettable vacation experiences that blend luxury, entertainment, and hospitality. As the home to America’s Largest Indoor Waterparks, Kalahari Resorts has established itself as a leader in the hospitality industry, offering African-inspired resorts that feature world-class dining, luxurious spas, thrilling entertainment options, and state-of-the-art convention centers. The resorts are located in several key areas across the United States, including Wisconsin Dells, WI; Sandusky, OH; Pocono Manor, PA; Round Rock, TX; and Spotsylvania County, VA, providing a diverse and expansive presence in the market. This broad geographical footprint enables Kalahari... Show More
Job Requirements
- Minimum three years of management experience in a large convention center or hotel
- Prior banquet management experience preferred
- Beverage service experience required
- Experience with large banquet or event spaces
- Availability to work nights weekends and holidays
- Strong operational and leadership skills
- Excellent communication abilities
Job Qualifications
- At least three years of management experience in a significant convention center or large hotel over 500 rooms
- Prior experience as a banquet manager preferred
- Required beverage service experience
- Experience working in banquet or event space centers of 75,000 plus square feet
- Strong leadership and communication skills
- Ability to work in a fast-paced environment
- Knowledge of SOP implementation
Job Duties
- Oversee the execution of events ensuring smooth operations and exceptional guest experiences
- Implement standard operating procedures (SOPs) effectively
- Develop and implement event plans including timelines staffing schedules and equipment requirements
- Collaborate with catering kitchen sales and other departments to fulfill event specifications
- Lead and provide guidance to banquet and beverage teams to ensure service quality
- Provide training and support to staff to maintain high-quality service standards
- Monitor cleanliness organization safety and compliance with alcohol and sanitation standards during events
- Maintain basic knowledge of profit and loss (P&L) statements and budgets
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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