Assistant Director of Banquets

Kalahari Resorts & Conventions is a renowned family-owned company known for creating unforgettable vacation experiences that blend luxury, entertainment, and hospitality. As the home to America’s Largest Indoor Waterparks, Kalahari Resorts has established itself as a leader in the hospitality industry, offering African-inspired resorts that feature world-class dining, luxurious spas, thrilling entertainment options, and state-of-the-art convention centers. The resorts are located in several key areas across the United States, including Wisconsin Dells, WI; Sandusky, OH; Pocono Manor, PA; Round Rock, TX; and Spotsylvania County, VA, providing a diverse and expansive presence in the market. This broad geographical footprint enables Kalahari to cater to a vast range of guests who seek both relaxation and excitement in one destination.

The company culture is deeply rooted in its Promise to "Lead with Love," which emphasizes caring for guests, associates, and communities as though they were family. Kalahari is committed to fostering an inclusive and supportive environment where every individual feels valued and empowered. Beyond business objectives, the company also takes pride in its social responsibility initiatives, including its partnership with charity: water to provide clean water access to one million people in Africa. This dedication to both exceptional service and giving back showcases Kalahari’s holistic approach to hospitality and community engagement.

The Assistant Banquet Director role at Kalahari Resorts & Conventions is a pivotal position within the hospitality and events division. Reporting directly to the Director of Banquets, the Assistant Banquet Director plays a hands-on leadership role in managing the front-of-house banquet and beverage teams to ensure seamless event execution. This position requires active involvement in service delivery, team supervision, real-time issue resolution, and maintaining operational standards throughout multiple simultaneous events. The Assistant Banquet Director is responsible for overseeing staffing, event setup, and ensuring compliance with service, safety, sanitation, and alcohol policies during every event shift.

Successful candidates will demonstrate strong operational awareness, excellent communication skills, and the capacity to guide teams effectively in a fast-paced environment. On the frontline of delivering guest experiences, the Assistant Banquet Director leads by example, supporting and developing associates through coaching, direction, and accountability to achieve consistent, high-quality service. Given that this is a leadership role, the Assistant Banquet Director also collaborates closely with other departments such as catering, kitchen, and sales to confirm all event specifications are met and exceed guest expectations.

This role requires flexibility for working nights, weekends, and holidays, recognizing the dynamic nature of the hospitality and events industry. Kalahari offers a comprehensive benefits package, career advancement opportunities, and a vibrant workplace culture recognized by notable industry accolades such as Forbes’ America’s Best Midsize Employers and USA TODAY’s #1 Best Indoor Water Park. Joining Kalahari means becoming part of a team that inspires growth, innovation, and meaningful moments that last a lifetime.