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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
recognition programs
Travel Discounts
Paid vacation
paid sick days
Job Description
Hilton Grand Vacations is a distinguished timeshare vacation ownership company, proudly affiliated with the globally recognized Hilton brand. With over three decades of expertise, Hilton Grand Vacations has created exceptional vacation experiences for more than 725,000 travel enthusiasts worldwide. The company specializes in offering unparalleled vacation ownership options combined with unmatched service quality and exclusive benefits. Among its premier properties is the Oceanaire and Ocean Beach Club Resort, located in Virginia Beach, Virginia. This location boasts 536 rooms inspired by Caribbean aesthetics, situated mere steps from the vibrant Virginia Beach Boardwalk and the Atlantic Ocean. The resort features spacious studios... Show More
Job Requirements
- 3 years of prior supervisory experience
- 3 years in a related housekeeping role
- excellent organizational and interpersonal skills
- good command of the English language to communicate verbally and in writing with guests, owners and team members
- ability to follow departmental policies, procedures and safety standards including OSHA
- strong leadership and management skills
- effective communication skills
- attention to detail and problem-solving abilities
Job Qualifications
- 3 years of prior supervisory experience
- 3 years in a related housekeeping role
- excellent organizational and interpersonal skills
- good command of the English language to communicate verbally and in writing with guests, owners and team members
- takes the right steps at the right pace to produce the right results
- builds confidence in self and others with honest and dependable interactions
- knowledge of and ability to implement departmental policies, procedures, safety standards including OSHA and grooming standards
- knowledge of proper usage of cleaners and cleaning equipment
Job Duties
- Act as lead for the department, manage and coordinate all departmental team members in their various work assignments to ensure a department that is run efficiently and productively
- Routinely inspect units and common areas to ensure they are in compliance with departmental standards
- Supervise guest requests and complaints, resolving issues and coordinating efforts with other departments to provide excellence in service
- Assist in ensuring that an accurate inventory of linens and supplies is maintained
- Ensure all assets, equipment, supplies and storage are accurately locked and secured
- Investigate accidents and initiate accident reports, recommending appropriate corrective action
- Ensure all departmental staff is working safely and in accordance with OSHA regulations
- Adhere to corporate purchasing policies and controls including outside contractor bids, budgets and schedules
- Perform other duties and special projects as assigned by leadership
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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