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Assistant Director (Communications & Marketing Special Events Coordinator) - UT Chattanooga

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $52,750.00 - $55,000.00
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Work Schedule

On-call
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
on-site parking
Employee wellness programs

Job Description

The University Center at the University of Tennessee at Chattanooga is a bustling hub of campus activity, designed to foster community engagement and facilitate events that enhance student life and university operations. Spanning a vast 200,000 square foot facility, the center serves as a versatile venue for a wide range of university and external events, making it an integral part of the campus infrastructure. The center works collaboratively with various campus departments, including catering, police, parking, and custodial teams, to ensure a seamless event experience and maintain a safe, welcoming environment for all visitors.

The Assistant Director role is a critical position within the University Center, providing leadership and oversight to daily operations and event coordination efforts. This role involves managing the logistics of multiple complex events simultaneously within the UC-managed spaces. The Assistant Director plays a pivotal role in ensuring that events run smoothly by working closely with event organizers to determine details such as room layouts, technology needs, and necessary staffing. A proficiency in using space reservation systems, particularly 25Live, is essential for processing and confirming event bookings. Beyond event management, this position supervises a core team including the University Center Coordinator and approximately 25 student employees, covering both event coordination and marketing functions. This entails recruiting, training, and evaluating student staff to align their efforts with the University's goals and standards.

In terms of facility oversight, the Assistant Director partners with campus tenants and the facilities team to maintain operational excellence. They are also expected to participate in an on-call rotation to address any issues that arise during evenings or weekends, demonstrating a commitment to responsive service. Additionally, this role supervises the student marketing team, including oversight of social media activities, promotional content development, and collaboration on marketing initiatives with various university departments. A keen understanding of branding standards and university policies is required to maintain consistent and appropriate communication.

The ideal candidate will bring a mix of event management skills, customer service principles, strong organizational abilities, and excellent interpersonal communication. The role provides an exciting opportunity to contribute to the University’s vibrant campus life by ensuring exceptional event experiences and fostering collaboration across campus partners. This position offers a salary range of $52,750 to $55,000, categorized under UT Market Range MR07, and requires full-time onsite presence at the Chattanooga campus. Reviewing applications will begin July 8, 2026, with priority given to those received by that date.

Job Requirements

  • Bachelor’s degree
  • two years of professional experience within event management
  • or two years of graduate-level work plus at least one year of professional experience working within event management
  • ability to manage multiple events simultaneously
  • ability to communicate effectively with students, departments, and external clients
  • ability to move, set up, and break down event equipment such as tables, chairs, and technology
  • knowledge of event management practices and customer service principles
  • strong organizational, interpersonal, and problem-solving skills

Job Qualifications

  • Bachelor’s degree
  • two years of professional experience within event management
  • or two years of graduate-level work plus at least one year of professional experience working within event management
  • experience in a university center, student union, or campus events office preferred
  • supervisory experience with student staff, graduate assistants, or full-time staff preferred

Job Duties

  • Provide logistical planning support for UTC and external events in UC-managed spaces
  • process and confirm reservations using the 25Live space reservation system
  • consult with event organizers on room layouts, technology needs, and staffing requirements
  • coordinate with campus partners such as Catering, Parking, and UTC Police to ensure successful events
  • assist with room setups, equipment configuration, and troubleshooting as needed
  • supervise the University Center Coordinator
  • support recruitment, training, and evaluation of approximately 25 student staff
  • oversee the student marketing team and ensure alignment with departmental goals
  • assist with daily operation and oversight of the University Center
  • build relationships with campus departments and UC tenants to address operational needs
  • partner with facilities and custodial teams to maintain a safe and welcoming environment
  • participate in an on-call rotation to respond to evening and weekend issues
  • provide oversight of the UC marketing and social media student team
  • assist with developing and scheduling promotional content
  • ensure social media activities align with university policies and branding standards
  • promote campus events and collaborate with other departments on marketing initiatives

Job Criteria

Experience

Mid Level (3-7 years)


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