Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
The hiring establishment is a well-established retail supermarket or grocery chain that prides itself on delivering high-quality food products and excellent customer experiences. Known for its dedicated customer service and diverse range of fresh food items, including a specialty deli section, the company focuses on maintaining high standards in food quality, safety, and merchandising. The supermarket operates in a fast-paced environment where customer satisfaction is paramount, and teamwork is crucial to managing daily store operations efficiently. The Assistant Deli Manager position is a part-time or full-time role, depending on store requirements, designed to support the Deli Manager in achieving operational excellence within the deli department.
The Assistant Deli Manager plays an integral role in overseeing the deli department’s day-to-day activities, ensuring the highest levels of food safety, quality, and presentation are met daily. This role requires managing activities such as food preparation, cooking, slicing, packaging, and merchandising to ensure that customers receive fresh and visually appealing products. The Assistant Manager also works closely with the deli team, providing leadership, training, and coaching to deli clerks and food service team members to promote a positive, safety-oriented, and customer-focused work environment. In addition, the Assistant Deli Manager assists with scheduling, labor planning, and production planning maximizing customer satisfaction while minimizing waste and controlling shrink.
Customer service is a core focus of this role, requiring the Assistant Deli Manager to engage actively with customers, assist with product selections and special orders, and promptly resolve any issues to maintain customer loyalty and trust. Furthermore, the role demands strict compliance with all food safety regulations and company policies, including regular monitoring of equipment and food handling practices to guarantee a safe and sanitary environment.
Financial performance and inventory control are also central to the role where the Assistant Deli Manager assists with ordering, receiving, and inventory management processes. The Assistant Manager is responsible for helping control food cost, waste, and shrink through careful planning and execution, while supporting the achievement of department sales and labor targets.
Working in this role means being part of a collaborative team that values safety, efficiency, and outstanding customer engagement. The Assistant Deli Manager position is well suited for individuals with prior experience in deli, food service, or retail who have leadership capabilities and a passion for maintaining high standards in a dynamic, customer-facing role.
The Assistant Deli Manager plays an integral role in overseeing the deli department’s day-to-day activities, ensuring the highest levels of food safety, quality, and presentation are met daily. This role requires managing activities such as food preparation, cooking, slicing, packaging, and merchandising to ensure that customers receive fresh and visually appealing products. The Assistant Manager also works closely with the deli team, providing leadership, training, and coaching to deli clerks and food service team members to promote a positive, safety-oriented, and customer-focused work environment. In addition, the Assistant Deli Manager assists with scheduling, labor planning, and production planning maximizing customer satisfaction while minimizing waste and controlling shrink.
Customer service is a core focus of this role, requiring the Assistant Deli Manager to engage actively with customers, assist with product selections and special orders, and promptly resolve any issues to maintain customer loyalty and trust. Furthermore, the role demands strict compliance with all food safety regulations and company policies, including regular monitoring of equipment and food handling practices to guarantee a safe and sanitary environment.
Financial performance and inventory control are also central to the role where the Assistant Deli Manager assists with ordering, receiving, and inventory management processes. The Assistant Manager is responsible for helping control food cost, waste, and shrink through careful planning and execution, while supporting the achievement of department sales and labor targets.
Working in this role means being part of a collaborative team that values safety, efficiency, and outstanding customer engagement. The Assistant Deli Manager position is well suited for individuals with prior experience in deli, food service, or retail who have leadership capabilities and a passion for maintaining high standards in a dynamic, customer-facing role.
Job Requirements
- Ability to stand for extended periods
- frequent lifting of up to 50 lbs
- repetitive tasks such as slicing cooking and stocking
- ability to work in hot and cold environments kitchen and refrigerated areas
Job Qualifications
- Previous experience in deli food service or retail preferred
- leadership or supervisory experience preferred
- knowledge of food safety and sanitation standards
- strong communication and customer service skills
- ability to work in a fast-paced food production environment
- flexible availability including nights weekends and holidays
Job Duties
- Assist in managing daily deli operations including food preparation cooking slicing packaging and merchandising
- ensure all products meet company standards for quality freshness and presentation
- execute production planning to meet customer demand while minimizing shrink
- maintain proper rotation FIFO labeling and dating of all products
- ensure displays are fully stocked clean and attractive
- supervise train and coach deli clerks and food service team members
- provide direction during shifts to maintain productivity and service levels
- assist with scheduling and labor planning based on department needs
- promote a positive safety-first and customer-focused team culture
- deliver exceptional customer service and actively engage with customers
- assist customers with product selections special orders and service requests
- resolve customer concerns promptly and professionally
- ensure a clean welcoming and service-driven department
- ensure strict adherence to all food safety sanitation and health regulations
- maintain compliance with company policies procedures and audit standards
- monitor temperatures equipment cleanliness and food handling practices
- ensure proper use and maintenance of deli equipment
- assist with ordering receiving and inventory management processes
- help control shrink waste and food cost through proper planning and execution
- support achieving department sales margin and labor targets
- monitor in-stock conditions and coordinate with vendors as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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